LinkedIn

Complain About LinkedIn - File a Complaint Today

Your LinkedIn account got restricted for no reason, didn't it? You're not alone. It's one of the biggest complaints about the platform. Seriously, their Better Business Bureau page is a mess, with 1,389 complaints closed in the last 3 years and a customer review score of just 1.07 out of 5 stars. It's even worse on Trustpilot, where over 2,800 reviews give it a 1.3-star rating, with a staggering 91% of users giving it only one star. Popular complaints consistently flag wrongful account restrictions, impossible-to-resolve Premium billing issues, and a customer service system that feels designed to ignore you. If you've hit a wall with their automated responses and vague explanations, this guide is for you.

Official site: Visit LinkedIn

Last Edited on 07 Aug, 2025
Rachel Adams, Technology & Software Editor
9 min read

Best ways to complain to LinkedIn

Getting in touch with a real person at LinkedIn is notoriously difficult, as they heavily push users towards their automated help center. Your options are limited, but here are the main channels people use when they absolutely have to make contact.

Contact Method Details & Availability Why use this instead...
Help Center / Contact Form Online form, available 24/7 This is LinkedIn's official and primary channel. You must start here for almost any issue to get a ticket number.
Social Media Tag @LinkedInHelp on X (formerly Twitter) Use this for public pressure. When your support ticket is ignored for weeks, posting publicly can sometimes get a faster response.
Mail LinkedIn Corporation, 1000 W. Maude Avenue, Sunnyvale, CA 94085, USA For formal complaints or legal notices only. Do not use this for standard support requests, it will be ignored.

⏱️ Estimated Response Times from LinkedIn After Complaining

Days to never, honestly. It feels like sending a message into a black hole.

Method Expected Wait Time
Phone N/A
Email (via form) 3-10 business days (or never)
Chat N/A
App (via Help Center) 3-10 business days

🔍 Tips to Get a Quicker Response from a Complaint

  • Be painfully specific. Include your profile URL, the email associated with your account, and any relevant ticket numbers in every message.
  • Use keywords. When you submit a ticket, use clear and simple keywords like "Account Restriction Appeal" or "Incorrect Premium Billing." This might help route your ticket past the most basic bots.
  • Keep everything in one thread. Don't open a new ticket for the same issue. Reply to the original email confirmation to keep the history in one place. It's less for them to ignore.

How to Escalate Your Complaint

If LinkedIn support ignores your ticket or gives you a final, unhelpful answer, your next step is to file a complaint externally. For a US-based company like LinkedIn, your best bet is the Better Business Bureau (BBB).

  1. Go to the BBB website: You can file a complaint directly against LinkedIn Corporation.
  2. Describe your issue: Provide all the details, including your original ticket number and the dates you contacted LinkedIn.
  3. State your desired resolution: Be clear about what you want, for example, "Reinstate my account" or "Refund the incorrect charge of $XX.XX."

The BBB process isn't fast, but LinkedIn's legal team does monitor it, so you're more likely to get a non-automated response. They are required to respond to the BBB, even if it's just to state their position. This is often the only way to get a real human to review your case, especially for account restrictions.

Email Template to Complain to LinkedIn

Subject: Urgent: Formal Complaint Regarding Account Restriction - Account [[Your LinkedIn Profile URL or Email]]

Hi there,

I am writing again to resolve an issue with my account which was restricted on [[Date]]. My ticket number for this issue is [[Ticket #]], and I have not received a satisfactory resolution.

My account was restricted without any specific reason given, other than a vague reference to the User Agreement. This has severely impacted my professional networking and job search activities, which is incredibly frustrating as I rely on your platform for my career.

To resolve this, I require you to conduct a manual review of my case and reinstate my account immediately. The automated responses I have received so far have been unhelpful and have not addressed the specifics of my situation.

Please be aware that if I do not receive a meaningful response and a resolution within 5 business days, my next step will be to file a formal complaint with the Better Business Bureau.

Thank you for your attention to this matter.

[[Your Name]]

Additional Helpful Tips to get Your Complaint Resolved

  • Mention the magic words. If you have a billing dispute, using phrases like "credit card chargeback" or "disputing the charge" in your complaint can sometimes trigger a different response from their billing department.
  • Take screenshots of everything. Before your account is restricted, or if you're dealing with a technical bug, screenshot everything. LinkedIn's support will often claim they can't see the issue on their end.
  • Use their own platform against them. A user on the BBB forums said they only got a response after they found a LinkedIn executive on the platform, connected with them, and sent a polite but firm message outlining their unresolved ticket. It's a bold move, but it can work.

Let Pine AI Help Raise the Complaint to LinkedIn

Tired of getting that same automated, unhelpful reply from LinkedIn's support bot about your account being restricted? Sound familiar? It's a common headache that goes nowhere. You send a detailed message, wait a week, and get a canned response that doesn't even address your problem. No joke. Instead of spending weeks in a pointless email loop, let Pine AI handle the persistent follow-ups for you. We manage the frustrating back-and-forth, saving you the time and sanity required to deal with a support system that feels designed to wear you down.

Frequently Asked Questions about LinkedIn Complaint Filing

What if LinkedIn doesn't reply?
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Can I escalate my complaint legally?
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Are there lots of people leaving LinkedIn?
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Is this the right phone number to contact LinkedIn?
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What's the easiest way to cancel a subscription with LinkedIn?
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Other ways that I can contact the LinkedIn?
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Why was my LinkedIn account restricted for no reason?
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Rachel Adams

Rachel Adams

Technology & Software Editor

Rachel Adams is the Lead Tech & App writer at Pine AI, where she decodes the complexities of the digital software landscape. With over eight years of experience as a software reviewer and tech journalist, her work focuses on the security, usability, and subscription models of popular apps and SaaS platforms. Rachel's insights empower consumers to make informed decisions, avoid predatory billing, and select software that genuinely adds value.

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