Complain About Clipping Magic - File a Complaint Today

Your options are limited, which is part of the problem. They don't offer phone or live chat support.

Honestly, you should expect to be ignored. Any response at all is a win.

• Use a clear and direct subject line like "URGENT: Cancellation Failure & Refund Request".
• Include your account email, the date you canceled, and the amount you were wrongfully charged.
• Keep the email short and to the point. No long stories.
• State that you will initiate a credit card chargeback if the issue isn't resolved in 48 hours.

If Clipping Magic ignores you, which is likely, your next step is to go public.

Better Business Bureau (BBB)

Filing a complaint with the BBB is your best bet for getting a response. Clipping Magic has an 'F' rating, but companies often respond to BBB complaints to manage their public record. It's free and you can do it online at BBB.org. Be prepared to wait, though. The BBB process isn't instant, but it forces the company to address your issue on a platform they don't control. You'll need to show you tried contacting them first, so have your email copies ready.

Subject: Formal Complaint: Unresolved Billing on Account [[Your Email Address]]

To Whom It May Concern,

This is my second attempt to resolve a billing issue with my account, registered under [[Your Email Address]]. Despite canceling my subscription on [[Date of Cancellation]], I was wrongfully charged [[$Amount]] on [[Date of Charge]].

This has been incredibly frustrating, and I've already spent too much time trying to fix your company's error. Frankly, this feels like a deliberate attempt to retain customers against their will.

To resolve this, I require an immediate and full refund of the [[$Amount]] charge. I also need written confirmation that my subscription is permanently canceled and that I will not face any future charges.

If I do not receive a satisfactory response and confirmation of my refund within 48 hours, I will proceed with filing a chargeback with my credit card provider and submitting a formal complaint to the Better Business Bureau.

Thank you for your prompt attention to this matter.

[[Your Name]]

Here are a few extra tips to get them to listen.

• Mention 'Chargeback' Early: Use the word "chargeback" in your first email. It's a keyword that sometimes gets an email flagged for a higher level of review.
• Attach Screenshots: Don't just tell them you canceled. Attach a screenshot of your cancellation confirmation email or the cancellation screen if you have it. Proof is everything.
• Keep a Log: Note every time you email them. A Reddit user mentioned they only got a response after their third email, where they listed the dates of the two previous, ignored emails in the first sentence.
• Go Straight to the Source: If you paid via PayPal, open a dispute there. PayPal's buyer protection is sometimes faster than waiting for a company's support team.

Tired of sending emails into a black hole at Clipping Magic? It's exhausting. You follow their rules, cancel the service, and they still take your money. Then, silence. Sound familiar? Instead of wasting another hour drafting the perfect follow-up email they'll probably ignore, let Pine AI handle it. We take on the frustrating back and forth for you. No more checking your inbox obsessively or wondering if you're being scammed. We manage the persistent communication needed to get your complaint seen and resolved. It's not about fancy tech, it's about saving your sanity.