U-Next, founded in 2007, is a huge Japanese streaming service with everything from anime and movies to live TV and digital magazines. Maybe you signed up just to watch the latest season of Jujutsu Kaisen and now you're done. It happens. With plans from $14.99 to $20, you can save up to $180 a year by canceling. This guide covers how to cancel on Desktop, iOS, and Android. We'll help you get it done without any surprise charges.
How to Cancel U-Next Subscription on Desktop
Canceling on their website is probably the most direct way, but be ready for a few confirmation screens designed to make you stay. I had to click through three different pages just to get to the final button.
1 Log In to Your U-Next Account
Go to the official U-Next website and sign in with your email and password. Simple enough.
2 Find Your Account Settings
Once you're in, look for your profile icon or name, usually in the top corner. Click it and find 'Account & Settings' (or アカウント・設定 if it's in Japanese).
3 Navigate to Subscription
In the settings menu, you need to find the section for your subscription. It's often labeled 'Cancel Subscription' or '契約内容の確認・解約' (Confirmation/cancellation of contract details).
4 Follow the Cancellation Steps
This is where they try to keep you. You'll likely see a survey or some offers. Just keep scrolling and look for the button that says 'Agree and Proceed' or 'Next'.
5 Confirm the Cancellation
Finally, you'll reach a page to confirm. Click the final 'Cancel Subscription' button. Make sure you see a confirmation message on the screen and check your email for proof.
How to Cancel U-Next Subscription on iOS
If you signed up through your iPhone or iPad, you have to cancel through Apple. It's way easier than their website, honestly.
1 Open Your iPhone Settings
Go to the main Settings app on your device. The one with the gear icon.
2 Tap on Your Apple ID
Your name and profile picture are right at the top. Tap on it.
3 Go to Subscriptions
Select the 'Subscriptions' option from the list.
4 Find and Cancel U-Next
Scroll through your active subscriptions to find U-Next. Tap on it, then hit the red 'Cancel Subscription' button. Done.
How to Cancel U-Next Subscription on Android
For Android users, the process is similar to iOS. You'll manage it through the Google Play Store. Weirdly, a friend told me the app kept crashing, so he had to do it on his desktop browser anyway.
1 Open the Google Play Store
Launch the Play Store app on your Android phone or tablet.
2 Access Your Profile Menu
Tap on your profile icon in the top-right corner.
3 Go to Payments & Subscriptions
From the menu, select 'Payments & subscriptions' and then tap on 'Subscriptions'.
4 Select and Cancel U-Next
Find U-Next in your list of subscriptions, tap on it, and then select 'Cancel subscription'. Follow the prompts to confirm.
Cancel U-Next Subscription with Email
U-Next doesn't really have a direct support email. Instead, you have to use their Contact Form on the Help Center page. Expect a response within 2-3 business days. Don't hold your breath for a quick reply, especially with time zone differences.
Before you hit cancel, know this. U-Next won't give you a refund for the current billing period, even if you cancel a day after it renews. Super frustrating, but that's their policy. You'll keep your access until the end of the cycle. Also, make sure to use any leftover points you have. They'll disappear once the subscription officially ends, and that's like leaving free money on the table.
U-Next Plans and Pricing 2025
| Plan | Monthly Price (USD) | Details |
|---|---|---|
| Monthly Plan | $14.99 | - Access to over 290,000 videos (movies, anime, dramas). - Access to over 190 magazines. - Includes 1,200 points every month for premium content like new releases or manga. - Supports up to 4 simultaneous streams. |
Frequently Asked Questions about U-Next
Can I unsubscribe from U-Next anytime?
Can I get a refund from U-Next if I forgot to cancel?
How do I know my U-Next subscription is cancelled?
How long does it take for U-Next to cancel?
What else should I know before I cancel my U-Next subscription?
How do I raise a complaint to U-Next?
Chloe Anne-Bennett
Streaming & Entertainment Editor
Chloe Anne-Bennett is the Streaming & Entertainment Editor at Pine AI. Chloe is a leading voice on the business of streaming, entertainment and the evolving landscape of digital media. Before contributing to Pine AI, Chloe was an entertainment correspondent for a major news outlet, where she reported on everything from box office trends to the impact of streaming services on traditional media. At Pine AI, Chloe leverages her deep industry knowledge to provide our readers with insightful analysis of the latest trends, helping them make sense of their subscriptions and where to hit the sweet spots in how to handle customer service reps.
