U-Next, founded in 2007, is a huge Japanese streaming service with everything from anime and movies to live TV and digital magazines. Maybe you signed up just to watch the latest season of Jujutsu Kaisen and now you're done. It happens. With plans from $14.99 to $20, you can save up to $180 a year by canceling. This guide covers how to cancel on Desktop, iOS, and Android. We'll help you get it done without any surprise charges.
How to Cancel U-Next on iPhone (iOS)
If you signed up for U-Next through the Apple App Store, you have to cancel it through your iPhone settings. U-Next can't cancel it for you, which is a common point of confusion.
1 Open the Settings App
Find and tap the gray Settings icon on your iPhone's home screen. This is where all your device and account settings live.
2 Tap Your Apple ID
Your name and profile picture are at the very top of the Settings menu. Tap on it to access your Apple ID, iCloud, and subscription settings.
3 Select 'Subscriptions'
On the Apple ID screen, you'll see a list of options. Tap on Subscriptions to view all active and expired subscriptions linked to your Apple account.
4 Find and Select U-Next
Scroll through the list until you find the U-Next subscription. Tap on it to open the details and management options.
5 Cancel the Subscription
At the bottom of the screen, you'll see a red Cancel Subscription button. Tap it and confirm your choice. Your subscription will remain active until the end of the current billing period.
How to Cancel U-Next on Android
Cancelling on Android is done through the Google Play Store, not the U-Next app itself. It's a simple process once you know where to look.
1 Open the Google Play Store
Launch the Google Play Store app on your Android device. Make sure you're signed into the correct Google account used to purchase the subscription.
2 Access Your Profile Menu
Tap on your profile icon or initial in the top-right corner of the screen. This will open a menu with several account options.
3 Go to 'Payments & subscriptions'
From the profile menu, select Payments & subscriptions. This section contains your payment methods, purchase history, and active subscriptions.
4 Select 'Subscriptions'
Tap on Subscriptions to see a list of all your ongoing subscriptions managed by Google Play.
5 Find U-Next and Cancel
Locate U-Next in the list and tap on it. You'll see an option to Cancel subscription. Tap it and follow the on-screen prompts to confirm. It might ask why you're leaving, but you can usually skip this.
How to Cancel U-Next on Desktop or Laptop
This method is for those who subscribed directly on the U-Next website. It can be a bit tricky since the website is primarily in Japanese, but your browser's translate feature can be a lifesaver.
1 Visit the U-Next Website and Log In
Open your web browser and go to the official U-Next website. Log in to your account using your credentials.
2 Navigate to Account Settings
Once logged in, find the menu, which is often represented by three horizontal lines or your profile icon. Click it and look for an option like Account & Contract (アカウント・契約) or a similar term.
3 Find the Cancellation Page
Inside your account settings, you'll need to find the link to manage or cancel your subscription. It might be labeled '解約' (kaiyaku), which means cancellation. Honestly, they don't make it super obvious.
4 Follow the Cancellation Steps
The site will guide you through a series of steps. They often present offers to try and keep you subscribed. Just keep clicking the option to proceed with cancellation.
5 Confirm Your Cancellation
You'll reach a final confirmation page. Make sure you click the final button to complete the process. You should receive a confirmation email shortly after. If you don't, something went wrong.
Having Trouble Cancelling Your U-Next Subscription?
It can be frustrating when you can't find the cancel button. Here are a few common issues and how to solve them:
- Can't Find the Cancel Button? If you don't see a cancellation option on the U-Next website, you almost certainly subscribed through a third party. Check your Apple Subscriptions on your iPhone or Google Play Subscriptions on your Android.
- Website Glitches: Sometimes websites just don't cooperate. Try logging in from a different browser or using an incognito/private window. Clearing your browser's cache and cookies can also fix weird loading issues.
- Still Stuck? If all else fails, you'll have to contact U-Next customer support through their online help center. Be prepared for a potential delay in response due to time zone differences.
Subscription Plans and Pricing (2025)
| Plan | Monthly Price (USD Estimate) | Details |
|---|---|---|
| Monthly Plan | ~$14.99 | Includes access to over 200,000 videos, 150+ magazines, and provides 1,200 monthly points for rentals. |
Note: The price is an estimate based on the current JPY to USD conversion rate (¥2,189/month) and may fluctuate.
How Pine AI Can Help You Cancel Your U-Next Subscription
Tired of navigating confusing menus just to cancel U-Next? Let Pine AI handle it. We cancel your subscriptions quickly and securely, saving you time and preventing unwanted charges. Connect your account, and we'll take care of the rest. It's that simple.
Frequently Asked Questions about U-Next
Can I unsubscribe from U-Next anytime?
Can I get a refund from U-Next if I forgot to cancel?
How do I know my U-Next subscription is cancelled?
How long does it take for U-Next to cancel?
What else should I know before I cancel my U-Next subscription?
How do I raise a complaint to U-Next?
How does Pine AI work with U-Next to cancel my subscription?
Chloe Anne-Bennett
Streaming & Entertainment Editor
Chloe Anne-Bennett is the Streaming & Entertainment Editor at Pine AI. Chloe is a leading voice on the business of streaming, entertainment and the evolving landscape of digital media. Before contributing to Pine AI, Chloe was an entertainment correspondent for a major news outlet, where she reported on everything from box office trends to the impact of streaming services on traditional media. At Pine AI, Chloe leverages her deep industry knowledge to provide our readers with insightful analysis of the latest trends, helping them make sense of their subscriptions and where to hit the sweet spots in how to handle customer service reps.
