Restream, established in 2015, dominates the multistreaming market, but the constant grind isn't for everyone. Subscription pricing ranges from $16 to $41 monthly. You can cancel via desktop or mobile web browsers. Save up to $490 a year by cancelling. Visit Restream. With the current "creator burnout" discourse trending on X (Twitter), taking a break is valid. Trustpilot data shows a 4.0 rating, but users often flag "unexpected auto-renewals" as a major headache. Pissed Consumer lists specific grievances about "delayed support responses" regarding billing. Whether it is technical glitches or just saving cash, here is how to stop the charges.
How to Cancel Restream on Desktop
Most users manage their streaming setup from a computer, making this the most reliable method. As of 2025, the interface is fairly straightforward.
1 Log In to Dashboard
Go to the Restream website and log in. If you forgot your password, reset it now because you cannot cancel without access.
2 Access Settings
Click on your profile picture or the gear icon located in the bottom left corner of the dashboard. It is sometimes hidden if your browser window is too narrow.
3 Navigate to Billing
In the settings menu, select the Billing tab. This is where your active plans live.
4 Select Change Plan
Look for your current subscription details. You will see a button that says Change Plan or Cancel Subscription. Click it.
5 Confirm Downgrade
Restream will try to keep you. Ignore the offers and select Downgrade to Free. Follow the prompts until you see a final confirmation screen.
How to Cancel Restream on Mobile (Android & iOS)
Since there is no native app for billing, you have to use the mobile web browser. It can be a bit finicky on smaller screens.
1 Open Mobile Browser
Restream does not have a dedicated subscription management app. Open Chrome or Safari and go to restream.io.
2 Request Desktop Site
If the mobile menu is glitchy, tap the AA icon (iOS) or the three dots (Android) and select Request Desktop Website. This makes the buttons actually clickable.
3 Go to Billing Settings
Tap the gear icon. It might be tiny. Navigate to Billing.
4 Cancel the Plan
Tap Change Plan and select the option to downgrade to the free tier. You might need to zoom in to hit the right link.
What is Restream Cancellation Policy
Restream operates on a strict "no refund" basis for the most part. If you cancel, your subscription stops auto-renewing, but you keep access to the paid features until the end of your current billing cycle. They do not prorate refunds for unused days. This is a common complaint on Trustpilot, where users realize too late that cancelling on the 2nd of the month means they paid for the whole 30 days. Plan ahead.
Before You Cancel Restream: What You Should Know
Will I lose my data?
Yes and no. Your account reverts to the Basic (Free) plan. You will lose access to premium features like recording storage and advanced analytics.
Can I pause instead?
Restream typically does not offer a "pause" button. You either pay or you downgrade.
Best time to cancel?
Do it at least 24 hours before your renewal date. Their system runs on UTC time, so if you wait until 11:59 PM local time, you might get charged anyway.
Having Trouble Cancelling Your Restream Subscription?
If the buttons aren't working, try these fixes:
- Check Third-Party Billing: Did you pay via a partner deal or AppSumo code? You might need to cancel through them, not Restream directly.
- Clear Cache: Sometimes the "Downgrade" button grays out. Clear your browser cache or try Incognito mode.
- Contact Support: If the site is broken, use the live chat bubble. Take screenshots of your attempt to cancel in case they charge you later.
Subscription Plans and Pricing (2025)
| Plan | Monthly Price | Annual Price (per mo) | Key Features |
|---|---|---|---|
| Basic | Free | Free | 2 channels, Restream branding |
| Standard | $19 | $16 | 5 channels, No branding, Recording |
| Professional | $49 | $41 | 8 channels, Full HD, 10h Stream recording |
How Pine AI Can Help You Cancel Your Restream Subscription
With the creator economy shifting and platforms raising prices in the last 12 months, paying for tools you don't use is just burning cash. Pine AI makes the breakup process instant and secure.
-
Step 1: Let's get started to cancel Restream Simply tell us that you want to cancel your subscription with Restream, and we will ask for some account details to get started.
-
Step 2: Pine gets to work We navigate the confusing clicks, wait on hold, and handle the awkward conversations to ensure it is actually cancelled. We don't just suggest it; we finish it.
-
Step 3: You're free from Restream The payments stop and you get your time back. No "retention offers," no run-around, just a confirmed "one-and-done" result.
Frequently Asked Questions about Restream
Can I unsubscribe from Restream anytime?
Can I get a refund from Restream if I forgot to cancel?
How do I know my Restream subscription is cancelled?
How long does it take for Restream to cancel?
What else should I know before I cancel my Restream subscription?
How do I raise a complaint to Restream?
How does Pine AI work with Restream to cancel my subscription?
