Twitch, launched in 2011, dominates streaming but costs users between $5.99 and $24.99 monthly. Cancelling on iOS, Android, or desktop can save you up to $300 a year. Visit Twitch. With the recent "adpocalypse" making streams unwatchable and top creators jumping ship to Kick, many viewers are leaving. Trustpilot data shows a dismal 1.6-star rating, with users frequently flagging "non-existent support" and "billing glitches" as major headaches. Pissed Consumer reports hundreds of complaints about unauthorized charges in the last 3 years. If you are done with the drama or just saving cash, here is how to leave.
How to Cancel Twitch on Desktop or Laptop
Most people subscribe via the web because it is cheaper than mobile app prices. Here is how to stop the recurring charge.
1 Log in and Open Menu
Head to the Twitch website and log in. Click your profile picture in the top-right corner. A dropdown menu will appear.
2 Go to Subscriptions
Select Subscriptions from the list. This opens your subscription management page where all your active subs live.
3 Manage the Subscription
Find the specific channel you want to drop. Click the Cog icon (Settings) on the right side of that subscription card. If you don't see the cog, the page might be glitching, refresh it.
4 Select Don't Renew
Choose Don't Renew Subscription from the options. You might have to click through a feedback survey. Just click through it until you see the confirmation date.
How to Cancel Twitch on iPhone (iOS)
If you bought a "recurring sub" through the iOS app, Apple handles the billing. Note that "Sub Tokens" are usually one-time purchases and don't need cancelling, but recurring subs do.
1 Open Settings
Tap the grey Settings gear icon on your iPhone home screen.
2 Tap Your Name
Tap your Apple ID/Name at the very top of the list.
3 Open Subscriptions
Tap Subscriptions. It might take a second to load your active list.
4 Cancel Twitch
Find Twitch in the list. Tap it, then select Cancel Subscription. If you only see "Renew," it is already cancelled.
How to Cancel Twitch on Android
Android users usually pay via Google Play. Managing it here is way easier than digging through the Twitch app settings.
1 Open Google Play Store
Launch the Google Play Store app on your device.
2 Tap Profile Icon
Tap your profile picture in the top right corner.
3 Navigate to Payments
Tap Payments & subscriptions, then select Subscriptions.
4 Cancel Subscription
Locate Twitch in the list. Tap it and hit Cancel subscription. Follow the prompts to confirm.
What is Twitch Cancellation Policy
Twitch is pretty rigid here. When you cancel, you do not get your money back for the current month. Period. You will continue to have access to the channel's emotes and ad-free viewing (if applicable) until your billing cycle officially ends. This is a common complaint on Trustpilot, where users feel cheated after cancelling just one day late. Also, if you are cancelling a Tier 2 or Tier 3 sub, remember that you lose those specific badge flairs immediately upon expiration. There is no grace period.
Having Trouble Cancelling Your Twitch Subscription?
Struggling to find the button? You are not alone.
- Check the Platform: If you subscribed on your iPhone, the "Don't Renew" button won't exist on the desktop website. You must cancel where you bought it.
- Xsolla Payments: If you used a weird payment method like gift cards or crypto, your sub might be managed through the Xsolla portal, not Twitch directly.
- Browser Issues: Ad-blockers sometimes hide the "Manage" cog icon. Disable your ad-blocker or try Incognito mode.
- Contact Support: If all else fails, you can submit a ticket, but be warned—response times are notoriously slow.
Subscription Plans and Pricing (2025)
| Plan Level | Monthly Price (Web) | Mobile Price (Approx) | Key Features |
|---|---|---|---|
| Tier 1 | $5.99 | $7.99 | Ad-free viewing (channel specific), Emotes, Badges |
| Tier 2 | $9.99 | $12.99 | All Tier 1 perks + Special Emote modifier |
| Tier 3 | $24.99 | $29.99 | All Tier 2 perks + Exclusive Emote modifier |
| Twitch Turbo | $11.99 | $11.99 | Ad-free across all channels, Chat badge |
| Prime Gaming | Free (w/ Amazon) | N/A | 1 Free Tier 1 Sub per month |
How Pine AI Can Help You Cancel Your Twitch Subscription
With subscription prices creeping up and ads getting more aggressive in the last 12 months, it is the perfect time to clean up your recurring expenses. Pine AI makes this effortless.
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Step 1: Let's get started to cancel Twitch Simply tell us that you want to cancel your subscription with Twitch, and we'll ask for some account details to get started.
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Step 2: Pine gets to work We navigate the confusing clicks, wait on hold, and handle the awkward conversations to ensure it's actually cancelled. We don't just suggest it; we finish it.
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Step 3: You're free from Twitch The payments stop and you get your time back. No "retention offers," no run-around, just a confirmed "one-and-done" result.
Frequently Asked Questions about Twitch
Can I unsubscribe from Twitch anytime?
Can I get a refund from Twitch if I forgot to cancel?
How do I know my Twitch subscription is cancelled?
How long does it take for Twitch to cancel?
What else should I know before I cancel my Twitch subscription?
How do I raise a complaint to Twitch?
How does Pine AI work with Twitch to cancel my subscription?
