Can I unsubscribe from JulesJordan anytime?

Yes, you can cancel your subscription at any point. Just remember you won't get a refund for the current billing period. Your access will just stop at the end of the term you've already paid for.

Can I get a refund from JulesJordan if I forgot to cancel?

Nope. It's super unlikely. Like most subscription services, their policy is pretty strict: no refunds for forgetting to cancel. You have to be proactive and cancel before the renewal date hits your card.

How do I know my JulesJordan subscription is cancelled?

You should get a confirmation email right after you cancel. I'd also recommend logging back into your account to see if the 'active subscription' status is gone. If it is, you're all set.

How long does it take for JulesJordan to cancel?

The cancellation itself is instant when you do it online. Your access to the content will continue until your current paid-up period ends. The billing, however, should stop immediately.

What else should I know before I cancel my JulesJordan subscription?

Keep an eye on your bank statement for the next month just to be 100% sure you weren't charged again. Also, be prepared for them to offer you a discount or a special deal to try and keep you.

How do I raise a complaint to JulesJordan?

Your best bet is to email their support directly at support@julesjordan.com. If your issue is with billing, you might have better luck contacting the payment processor they use, like CCBill, directly.

How to Cancel Your JulesJordan Subscription (2025)

How to Cancel JulesJordan on Desktop or Laptop

1 Visit the JulesJordan Website

Open your preferred web browser and navigate to the official JulesJordan website. You'll need to log in to access your account settings.

2 Log In to Your Account

Enter your username and password to sign in. If you've forgotten your credentials, use the 'Forgot Password' link to reset them. This is a common roadblock, so get it sorted first.

3 Navigate to Account or Billing Section

Once logged in, look for a link that says 'My Account,' 'Billing,' or 'Subscription.' This is usually located in the top-right corner of the page or in a dropdown menu under your username.

4 Find the Cancellation Link

Inside your account settings, search for an option like 'Cancel Subscription,' 'Manage Membership,' or 'Turn Off Automatic Renewal.' Websites sometimes bury this link, so you might have to look carefully.

5 Follow the Prompts to Confirm

Click the cancellation link and follow any on-screen instructions. You may be asked for a reason for cancelling or offered a discount to stay. Decline any offers and proceed until you receive a confirmation message on the screen.

6 Check for a Confirmation Email

After cancelling, you should receive a confirmation email. Keep this email for your records as proof of cancellation. If you don't get one within an hour, something might have gone wrong.

How to Cancel JulesJordan on iPhone (iOS)

1 Open Your Web Browser

JulesJordan does not have a dedicated iOS app, so you can't cancel through the App Store. You must use a web browser like Safari or Chrome on your iPhone.

2 Go to the JulesJordan Website and Log In

Navigate to the JulesJordan website and tap the login button. Enter your account username and password. This can be a bit tricky on a smaller screen, so make sure your details are correct.

3 Access Your Account Settings

Once you're logged in, tap the menu icon (often three horizontal lines) or look for your profile icon. Find a link for 'My Account' or 'Billing' and tap it.

4 Locate the Cancel Option

Scroll through your account page to find the subscription management area. Look for a button or link that says 'Cancel Subscription' or 'Manage Subscription.'

5 Confirm Your Cancellation

Follow the final steps to confirm that you want to end your membership. The site might try to keep you subscribed with a special offer. Just tap 'No, thanks' or the equivalent option to finalize the cancellation.

How to Cancel JulesJordan on Android

1 Use a Web Browser

There is no JulesJordan app in the Google Play Store for managing subscriptions. You'll need to use a web browser like Chrome on your Android device to cancel.

2 Navigate to the Website and Sign In

Open your browser, go to the JulesJordan website, and log in with your credentials. It's the same process as on a desktop, just on your phone.

3 Find Your Account or Billing Page

After logging in, tap on the user menu or profile icon to find your account settings. Look for a section labeled 'My Account,' 'Subscription,' or 'Billing.'

4 Initiate the Cancellation

Within the account section, find the option to manage your subscription. Tap the 'Cancel Subscription' link. Honestly, I had to tap it twice on my phone before it registered.

5 Complete the Cancellation Process

The website will likely ask you to confirm your decision. Proceed through any final prompts until you see a message confirming your subscription has been cancelled. Don't close the browser until you see this confirmation.

Cancel by Contacting Support

If you can't cancel through the website, you can try contacting their support team directly. This is often slower, but it's a necessary backup plan.

Email Support: Send an email to [email protected]. Include your username and the email address associated with your account. Clearly state that you wish to cancel your subscription.
Billing Processor Support: JulesJordan often uses third-party payment processors like Epoch, CCBill, or SegPay. Check your bank statement to see who is charging you. You can often cancel directly through the payment processor's website by looking up your transaction.

Having Trouble Cancelling Your JulesJordan Subscription?

It can be frustrating when cancellation doesn't go smoothly. Here are a few things to try:

Check Your Biller: Look at your credit card statement. Is it JulesJordan charging you, or a third-party processor like Epoch or CCBill? You may need to cancel through their portal instead.
Use a Desktop Computer: Some websites have poorly designed mobile versions. If you're failing on your phone, try logging in from a desktop or laptop. It often works better.
Clear Your Browser Cache: Sometimes old data stored in your browser can cause issues. Clear your cache and cookies, or try using an incognito/private browsing window to log in and cancel.
Contact Support Directly: If all else fails, email their support team at [email protected]. Be direct and provide your account details. It might take a day or two to get a response.

Subscription Plans and Pricing (2025)

Plan Duration	Total Price	Price Per Month	Details
1 Month	$29.95	$29.95	Full access to all content, HD streaming, and new weekly updates.
3 Months	$59.95	$19.98	A discounted rate for a quarterly commitment. Includes all standard features.
12 Months	$119.95	$9.99	The best value plan, offering over 60% savings compared to the monthly rate.

How Pine AI Can Help You Cancel Your JulesJordan Subscription

Tired of navigating confusing menus just to cancel a subscription? Let Pine AI handle it. We can cancel your JulesJordan membership for you, quickly and securely. Save yourself the time and potential frustration. Connect your accounts and let us manage the rest.

Frequently Asked Questions about JulesJordan

Chloe Anne-Bennett

Streaming & Entertainment Editor

Chloe Anne-Bennett is the Streaming & Entertainment Editor at Pine AI. Chloe is a leading voice on the business of streaming, entertainment and the evolving landscape of digital media. Before contributing to Pine AI, Chloe was an entertainment correspondent for a major news outlet, where she reported on everything from box office trends to the impact of streaming services on traditional media. At Pine AI, Chloe leverages her deep industry knowledge to provide our readers with insightful analysis of the latest trends, helping them make sense of their subscriptions and where to hit the sweet spots in how to handle customer service reps.