Can I unsubscribe from BritBox anytime?

Yes, you can cancel your BritBox subscription whenever you want. You'll keep access to the service until the end of your current billing cycle, so you can still finish that last season.

Can I get a refund from BritBox if I forgot to cancel?

Probably not. Like most streaming services, BritBox states in its terms that payments are non-refundable. Once they charge you for a new month or year, that money is gone.

How do I know my BritBox subscription is cancelled?

You should get a confirmation email. You can also log back into your account. Instead of a renewal date, it should show an expiration date. For mobile, check your Apple or Google subscriptions list to confirm.

How long does it take for BritBox to cancel?

The cancellation itself is instant. Your account is flagged to not renew. Your access to watch shows will continue until the last day of your paid-for period.

What else should I know before I cancel my BritBox subscription?

Double-check where you subscribed. If you signed up through Amazon Prime Channels, Roku, or another third party, you must cancel there. BritBox can't cancel those subscriptions for you.

How do I raise a complaint to BritBox?

The best way is to use their official contact form on the help.britbox.com website. Be clear, concise, and provide your account email. It might take a few days to get a response, so patience is key.

How to Cancel Your BritBox Subscription (2025)

How to Cancel BritBox on iPhone (iOS)

If you subscribed to BritBox through the App Store, you have to cancel it through your Apple account. You can't cancel it inside the BritBox app itself, which is a bit of a pain.

1 Open the Settings App

Find and tap the gray Settings icon on your iPhone's home screen.

2 Tap Your Apple ID

Your name and profile picture are at the very top of the Settings menu. Tap on it to access your Apple ID, iCloud, and other settings.

3 Select Subscriptions

On the Apple ID screen, tap on the Subscriptions option. This will show you all your active and expired subscriptions managed through Apple.

4 Find and Cancel BritBox

Scroll through the list to find BritBox. Tap on it, then select Cancel Subscription. You'll need to confirm your choice. Your access will continue until the end of the current billing cycle.

How to Cancel BritBox on Android

For Android users, your subscription is managed by Google Play. The process is straightforward, but you have to do it through the Play Store, not the BritBox app.

1 Open the Google Play Store

Launch the Google Play Store app on your Android device.

2 Access Your Profile

Tap on your profile icon in the top-right corner of the screen.

3 Go to Payments & Subscriptions

From the menu that appears, select Payments & subscriptions. Then, tap on Subscriptions.

4 Locate Your BritBox Subscription

You'll see a list of all your active subscriptions. Find BritBox and tap on it.

5 Cancel the Subscription

At the bottom of the screen, tap Cancel subscription. Google Play will ask for a reason, just pick one and confirm the cancellation.

How to Cancel BritBox on Desktop or Laptop

This method is for those who signed up directly on the BritBox website. If you subscribed through another service like Amazon Prime Video Channels or Roku, you must cancel it there instead.

1 Visit the BritBox Website

Open your web browser and go to the official BritBox website. Make sure you're on the correct regional site (e.g., for the US).

2 Log In to Your Account

Click the Sign In button at the top right and enter your email and password.

3 Navigate to Your Account Settings

Once logged in, click on your name in the top-right corner and select My Account from the dropdown menu.

4 Find the Subscription Section

In the 'My Account' area, look for the Subscription tab or section. This is where your plan details and billing information are located.

5 Cancel Your Subscription

You should see an option that says Cancel Subscription. Click it. BritBox might show you an offer to stay, but you can proceed with the cancellation. Honestly, I had to click it twice before it actually registered.

Before You Cancel: What You Should Know

A few things to keep in mind before you say goodbye to all those British dramas:

No Refunds for Partial Months: BritBox does not offer prorated refunds. If you cancel mid-cycle, you've already paid for that month or year, and you won't get any money back.
Keep Watching Until the End: Your access doesn't stop the moment you cancel. You can continue watching until the end of your current billing period.
No Pausing Option: Unfortunately, BritBox doesn't let you pause your subscription. If you want to take a break, your only option is to cancel and then resubscribe later.

Having Trouble Cancelling Your BritBox Subscription?

It can be frustrating when you can't find the cancel button. Here are a few common issues and how to solve them:

Can't Find Your Subscription? You probably signed up through a third party. Check your subscriptions on Amazon Prime Video Channels, Apple TV Channels, Google Play, or Roku. You must cancel through the service you used to sign up.
Website Glitches: If the website is acting up, try logging in from a different browser or using an incognito window. Sometimes clearing your browser's cache and cookies does the trick.
Still Stuck? If all else fails, you'll have to contact BritBox customer support directly through their website's contact form. Be prepared for a bit of a wait. It's not the fastest process.

Subscription Plans and Pricing (2025)

Plan	Price (USD)	Details
Monthly	$8.99/month	Standard access to the entire BritBox library. Billed monthly. Auto-renews until canceled.
Annual	$89.99/year	Same access as the monthly plan but at a discounted yearly rate. Saves you about $17 compared to paying monthly for 12 months.

How Pine AI Can Help You Cancel Your BritBox Subscription

Tired of navigating confusing menus just to cancel a subscription? Let Pine AI handle it. We can cancel your BritBox account for you, quickly and securely. Save yourself the time and potential frustration. Connect your account and let us take care of the rest.

Frequently Asked Questions about BritBox

Chloe Anne-Bennett

Streaming & Entertainment Editor

Chloe Anne-Bennett is the Streaming & Entertainment Editor at Pine AI. Chloe is a leading voice on the business of streaming, entertainment and the evolving landscape of digital media. Before contributing to Pine AI, Chloe was an entertainment correspondent for a major news outlet, where she reported on everything from box office trends to the impact of streaming services on traditional media. At Pine AI, Chloe leverages her deep industry knowledge to provide our readers with insightful analysis of the latest trends, helping them make sense of their subscriptions and where to hit the sweet spots in how to handle customer service reps.