Parallels has been bridging the Mac-Windows gap since 2006, but maybe you are done running Windows 11 just to play older games. With plans ranging from $99.99 to $149.99 annually, cancelling saves you over $100 instantly. You can manage this on Mac, iOS, or via their website. Visit Parallels. Like the recent fatigue with streaming hikes, software subscriptions are getting cut too. Trustpilot data shows mixed reviews, with users flagging "auto-renewal issues" and "support delays" as major headaches. In the last 3 years, the Better Business Bureau recorded significant complaints about billing confusion. If you are tired of the recurring fees for software you rarely open, here is how to stop the charges.
How to Cancel Parallels on iPhone (iOS)
If you subscribed to Parallels Access or the mobile companion app via the App Store, you must cancel through Apple. Parallels cannot touch these billings.
1 Open Settings
Tap the Settings app on your iPhone home screen. It is the grey gear icon you likely ignore until something breaks.
2 Tap Your Name
Click on your Apple ID banner at the very top of the menu. This is where all your iCloud and media purchases live.
3 Select Subscriptions
Tap Subscriptions. If you do not see it, you might be on an older iOS version, so check under 'Media & Purchases' instead.
4 Find Parallels
Scroll through your list of active subscriptions and tap Parallels Access or Parallels Desktop. If it is not there, you probably bought it directly through their website.
5 Cancel Subscription
Tap Cancel Subscription. You might have to confirm your choice. Once done, the text should change to an expiration date.
How to Cancel Parallels on Android
This method applies if you purchased Parallels Access via Google Play. If you bought the desktop software, skip to the next section.
1 Open Google Play Store
Launch the Google Play Store app on your device. Make sure you are signed into the correct Google account.
2 Tap Profile Icon
Tap your profile picture in the top right corner. A menu will slide up.
3 Payments & Subscriptions
Select Payments & subscriptions, then tap on Subscriptions.
4 Select Parallels
Find Parallels Access in the list. Tap it to open the management details.
5 Cancel Subscription
Tap Cancel subscription at the bottom. Follow the on-screen instructions to confirm. Google might ask why you are leaving, just pick any reason to move on.
How to Cancel Parallels on Desktop or Laptop
Most users purchase directly through the Parallels website. This is the only way to stop those direct credit card charges.
1 Go to My Parallels
Navigate to my.parallels.com in your browser. This is the main dashboard for managing licenses.
2 Log In
Enter your email and password. If you forgot it, reset it now because you cannot cancel without logging in.
3 Access Dashboard
Once inside, look for the Dashboard tab. You should see your active products listed there.
4 View Active Subscriptions
Click on Active Subscriptions under the product you want to cancel (usually Parallels Desktop for Mac).
5 Turn Off Auto-Renewal
Select the subscription and click Turn Off Auto-Renewal. Confirm the action. The status should update to 'Scheduled to expire'.
What is Parallels Cancellation Policy
Parallels operates on a strict "no refund" basis for the current billing period. Once a charge hits, it is generally yours to keep. If you cancel, your subscription remains active until the end of the paid term. For example, if you renew on January 1st and cancel on January 2nd, you have access until next year, but you are out $100+. Users on Trustpilot frequently complain about the lack of grace periods for accidental renewals, so timing is everything here.
Having Trouble Cancelling Your Parallels Subscription?
Still seeing charges or can't find the button? Try these fixes:
- Check Cleverbridge: If you bought an older license, your billing might be handled by a partner called Cleverbridge. Search your email for "Cleverbridge" and use the link in that invoice to cancel.
- Different Account: You might have used a different email address or signed in via Apple/Google SSO originally.
- Browser Issues: The dashboard can be buggy. Try opening
my.parallels.comin an Incognito or Private window. - Contact Support: If the button is missing, you may need to file a support ticket, though response times can be slow.
Subscription Plans and Pricing (2025)
| Plan | Annual Price | Details |
|---|---|---|
| Standard Edition | ~$99.99 / yr | Basic virtualization for home users. 8GB vRAM limit. |
| Pro Edition | ~$119.99 / yr | For developers/testers. More vRAM, network conditioner, VS plugin. |
| Business Edition | ~$149.99 / yr | Includes centralized management and 24/7 support. |
How Pine AI Can Help You Cancel Your Parallels Subscription
Software subscriptions are hitting record highs in 2025, and keeping a virtualization tool you rarely use is just burning cash. Pine AI makes cancelling effortless.
-
Step 1: Let's get started to cancel Parallels Simply tell us that you want to cancel your subscription with Parallels, and we will ask for some account details to get started.
-
Step 2: Pine gets to work We navigate the confusing clicks, wait on hold, and handle the awkward conversations to ensure it is actually cancelled. We do not just suggest it; we finish it.
-
Step 3: You're free from Parallels The payments stop and you get your time back. No "retention offers," no run-around, just a confirmed "one-and-done" result.
Frequently Asked Questions about Parallels
Can I unsubscribe from Parallels anytime?
Can I get a refund from Parallels if I forgot to cancel?
How do I know my Parallels subscription is cancelled?
How long does it take for Parallels to cancel?
What else should I know before I cancel my Parallels subscription?
How do I raise a complaint to Parallels?
How does Pine AI work with Parallels to cancel my subscription?
