Cancel BioClarity in Your Account
Use this route if you can sign in to the BioClarity account that holds the recurring order.
- Go to
https://www.bioclarity.com/.
- Sign in to your account.
- Open the account area for Auto-Ship & Save or subscriptions.
- Select the recurring product you want to stop.
- Turn off the auto-ship subscription.
- Repeat for any other recurring products.
- Save the confirmation screen and next shipment status.
BioClarity's FAQ says you can turn off your auto-ship subscription at any time from your account. The Auto-Ship & Save page also describes the subscription as no commitment and cancel-any-time.
Cancel by Email or Phone
Use support if you cannot sign in, the subscription screen is unclear, or a current order also needs attention.
| Channel |
Current BioClarity detail |
| Email |
care@bioclarity.com |
| Phone |
1-844-625-2748 or 1-844-6 CLARITY |
| Customer service hours |
9am to 5pm EST, 7 days a week |
| Other support routes |
Contact form and chat listed on BioClarity help page |
Use a direct message:
Please turn off my BioClarity Auto-Ship & Save subscription and stop future recurring shipments. My account email is [email]. My latest order number is [order number]. Please confirm that no future auto-ship order is scheduled.
If you are trying to stop a just-placed order, add:
This is also an order-cancellation request. The order was placed at [time and date]. Please confirm whether it is still inside the cancellation cutoff.
Current Auto-Ship & Save Context
BioClarity's Auto-Ship & Save page says customers can subscribe and set a delivery frequency on product pages.
| Auto-ship detail |
What BioClarity says |
| How to enroll |
Sign in, choose a product, select Subscribe and Save, set frequency, and check out |
| Commitment |
No commitment |
| Cancellation |
Cancel any time |
| Benefit |
Discounts and free shipping |
| Product examples |
Clear Skin Acne Routine, Dewy Dew Multi-Tasking Mist, Cleanse, and other skincare products shown on the current site |
Your account page is the source of truth for the exact product, frequency, discount, next shipment date, and next charge.
Current BioClarity Product and Pricing Signals
BioClarity's current site shows products and routines rather than one universal subscription price. Current examples shown by the site include:
| Product shown on BioClarity site |
Current public price signal |
| Clear Skin Acne Routine |
$39.95 with a $50 listed value |
| Dewy Dew Multi-Tasking Mist |
$18.00 |
| Cleanse |
$10.00 |
| Triple Threat Glow Masque Trio |
$64.00 with a $76 listed value |
Use these as public site context only. The actual auto-ship amount depends on the product, subscription discount, tax, shipping, and account frequency.
Order Cancellation Cutoffs
BioClarity's refund policy gives a short window for canceling an order.
| Order timing |
BioClarity cutoff |
| Order placed before 3:00pm |
Cancel before 3:00pm the same day |
| Order placed after 3:00pm |
Cancel before 10:00am the following day |
| After the cutoff |
Order cancellation or delivery-fee refund may not be processed |
| Required detail |
Order number |
| Contact routes |
care@bioclarity.com or 1-844-625-2748 |
This cutoff is for an order that already exists. Separately turn off Auto-Ship & Save so the next recurring order does not generate.
Returns and Refunds
BioClarity's return policy says purchases from www.bioclarity.com may be returned within 30 days if you are not satisfied. The policy says the returned product or products and the order number are needed for the refund amount of the purchase. Shipping fees, including return shipping fees, are not refundable.
| Return topic |
Current BioClarity rule |
| Return window |
30 days |
| Applies to |
Purchases from www.bioclarity.com |
| Needed |
Product(s) and order number |
| Shipping fees |
Not refundable |
| Return shipping fees |
Not refundable |
| Retail purchases |
Return to original point of purchase |
BioClarity's FAQ also describes a guarantee: if you are not happy, email or call in the first 30 days for a full refund review.
What to Save
| Proof |
Why it matters |
| Account email |
Finds the auto-ship account |
| Order number |
Required for order cancellation and return handling |
| Product names |
Shows which auto-ship items should stop |
| Next shipment date |
Shows whether another shipment is scheduled |
| Support email or call date |
Documents the request timing |
| Confirmation screen |
Shows auto-ship was turned off |
| Return tracking |
Needed if products are sent back |
Keep these records until the next expected shipment date has passed and any return is resolved.
