Function of Beauty has been mixing custom formulas since 2015, but maybe the viral TikTok hair trends have moved on. Subscriptions cost between $25 to $60 per shipment, meaning you could save up to $60 by cutting ties. You can manage this on iOS, Android, and desktop. Visit Function of Beauty. Data from the Better Business Bureau shows over 50 complaints in the last 3 years, with users flagging "billing issues" and "poor customer service" as major headaches. Trustpilot reviews also mention frustration with shipping delays and formula inconsistencies. If you are tired of price hikes or just want your bathroom counter back, here is how to get out.
How to Cancel Function of Beauty on iPhone (iOS)
Since Function of Beauty doesn't have a native iOS app for subscription management, you have to do this via the mobile browser. It is a bit clunky on smaller screens.
How to Cancel Function of Beauty on Android
Android users face the same web-based hurdles. The mobile site can be finicky, so make sure you actually see the confirmation screen.
How to Cancel Function of Beauty on Desktop
Using a desktop is the most reliable method. The buttons are harder to miss, and the page loads faster.
Cancel by Email or Live Chat
If the website is glitching (which happens), you can try contacting support directly.
- Email: Send a request to hello@functionofbeauty.com. Include your order number and the email address associated with the account. Ask for an immediate cancellation and a confirmation number.
- Contact Form: Use the "Contact Us" form on their site if you cannot access your email client.
Note: Email responses can take 24 to 48 hours. If your billing date is tomorrow, this method is risky.
What is Function of Beauty Cancellation Policy
Function of Beauty allows you to cancel your subscription at any time, but there is a catch. You must cancel before your next billing date. If an order has already been processed or "filled" at their lab, they will not refund it. They are strict about this because the product is customized. Once they start mixing it, you are paying for it. Complaints on the BBB often cite this exact issue, where users cancelled a day too late and got stuck with a $50 charge.
Before You Cancel Function of Beauty: What You Should Know
Consider these points before you pull the plug:
- No Refunds on Processed Orders: If you see a charge pending, it is likely too late to get that money back.
- Loss of Legacy Pricing: If you signed up years ago at a lower rate, cancelling will forfeit that price. Rejoining later means paying current 2025 rates.
- Pause Option: You can pause shipments for up to 3 months if you just have too much product piled up.
- Data Retention: They keep your "hair profile" on file unless you specifically ask them to delete your account data via a privacy request.
Having Trouble Cancelling Your Function of Beauty Subscription?
Stuck in a loop? Try these fixes:
- Check Third-Party Billings: Did you buy this through a bundle or a partner site? You might need to cancel there instead.
- Use Incognito Mode: Sometimes their site cookies get messed up. Open an Incognito/Private window and try logging in again.
- Reset Password: If you cannot log in, do not just give up. Reset the password. You cannot cancel if you cannot get in.
- Check the Status: If the button is greyed out, your order might already be in production. You will have to wait until it ships to cancel the next one.
Subscription Plans and Pricing (2025)
| Product Size |
Frequency |
Approx. Price |
Details |
| 8oz Set |
Monthly/Bi-Monthly |
~$29.99 |
Shampoo + Conditioner set. Basic plan. |
| 16oz Set |
Monthly/Bi-Monthly |
~$49.99 |
Large Shampoo + Conditioner. Best value. |
| Body Wash |
Recurring |
~$19.99 |
Custom body wash add-on. |
| Face Serum |
Recurring |
~$24.99 |
Custom skincare add-on. |
Prices vary based on customization and shipping location.
How Pine AI Can Help You Cancel Your Function of Beauty Subscription