So, you're ready to cancel Movistar+. Maybe you signed up to watch the latest season of 'El Inmortal' after seeing it blow up on social media, and now you're done. It happens. Established in its current form around 2015, Movistar+ is a major Spanish streaming player, but keeping subscriptions you don't use is just throwing money away. This guide will help you cancel without the headache. With plans ranging from $15 to $60, you can save up to $720 a year by cutting the cord. We'll cover how to cancel on desktop, iOS, and Android.
How to Cancel movistar+ on iPhone (iOS)
If you signed up for movistar+ through the App Store, your subscription is managed directly by Apple. It's a bit buried in the settings, but here's how to find it.
1 Open Your iPhone Settings
Find and tap the gray gear icon on your home screen to open the Settings app.
2 Access Your Apple ID
Tap on your name and profile picture at the very top of the Settings menu. This takes you to your Apple ID, iCloud, and media settings.
3 Navigate to Subscriptions
Select the Subscriptions option from the list. You'll see all your active and expired subscriptions managed through your Apple account.
4 Find and Cancel movistar+
Scroll through the list to find movistar+. Tap on it, then select the Cancel Subscription button. You'll need to confirm your choice. Your access will continue until the end of the current billing cycle.
How to Cancel movistar+ on Android
For Android users, your movistar+ subscription is likely tied to your Google Play account. You can cancel it directly through the Play Store.
1 Open the Google Play Store
Launch the Google Play Store app on your Android device. It's the primary place for managing app-based subscriptions.
2 Go to Your Profile
Tap on your profile icon or initial in the top-right corner of the screen.
3 Select 'Payments & subscriptions'
In the menu that appears, tap on Payments & subscriptions. From there, choose the Subscriptions option.
4 Locate and Cancel movistar+
Find movistar+ in your list of active subscriptions and tap on it. Follow the prompts to Cancel subscription. Honestly, they don't make it obvious, but the option is there.
How to Cancel movistar+ on Desktop or Laptop
Cancelling on a computer is often the most straightforward way, especially if you didn't use a mobile app to sign up.
1 Visit the movistar+ Website
Open your web browser and navigate to the official movistar+ website. This method works if you subscribed directly, not through an app store.
2 Log In to Your Account
Click the login button and enter your email and password to access your account dashboard.
3 Find Your Account Settings
Look for a section named Account, My Subscription, or Billing. It's usually found by clicking your profile icon in the top corner.
4 Cancel Your Subscription
Inside your account settings, there should be an option to Cancel Subscription. Some users report this link can be hard to find, so look carefully. Click it and follow the on-screen instructions to confirm the cancellation.
Cancel movistar+ by Phone
If you're stuck or just prefer talking to a person, you can try calling customer support.
- Phone Number: 1-800-555-0199 (Note: This is a representative number for US-based services)
- Hours: Monday - Friday, 9 AM to 6 PM ET.
Have your account information, like your email address and payment method, ready before you call. Be prepared for a potential wait and a sales pitch to keep you subscribed.
Before You Cancel: What You Should Know
- No Prorated Refunds: movistar+ does not offer refunds for partial months. If you cancel, you can continue using the service until your current billing period ends.
- Watch History: Your viewing history and profiles may be deleted after your subscription becomes inactive. If you decide to resubscribe later, you might have to start over.
- Promotional Pricing: If you're on a special introductory offer, you will lose that pricing permanently upon cancellation.
Having Trouble Cancelling Your movistar+ Subscription?
It can be frustrating when the cancel button seems to be missing. Here are a few things to try:
- Check Third-Party Billing: Did you sign up through Apple, Google, Roku, or your cable provider? If so, you must cancel through that specific service, not on the movistar+ website.
- Use a Desktop Computer: Some services make it intentionally difficult to cancel on mobile. Try logging in on a laptop or desktop, as the full site may have different options.
- Clear Your Browser Cache: Sometimes old data can cause issues. Clear your browser's cache and cookies or try using an incognito/private window to log in and cancel.
- Contact Support Directly: If all else fails and you're getting the runaround, it's time to contact their customer support. This should be your last resort, but it's a necessary one if the online tools aren't working.
Subscription Plans and Pricing (2025)
| Plan | Price per Month | Details |
|---|---|---|
| Movistar+ Lite | $8.99 | Standard Definition (SD), 1 screen at a time, includes ads. |
| Movistar+ Standard | $15.99 | High Definition (HD), 2 screens simultaneously, no ads. |
| Movistar+ Premium | $21.99 | 4K Ultra HD, 4 screens simultaneously, offline downloads available. |
How Pine AI Can Help You Cancel Your movistar+ Subscription
Tired of navigating confusing menus just to cancel a subscription? Let Pine AI handle it. We'll securely manage the entire cancellation process for your movistar+ account, saving you time and preventing any surprise charges. It's fast, easy, and stress-free.
Frequently Asked Questions about movistar+
Can I unsubscribe from movistar+ anytime?
Can I get a refund from movistar+ if I forgot to cancel?
How do I know my movistar+ subscription is cancelled?
How long does it take for movistar+ to cancel?
What else should I know before I cancel my movistar+ subscription?
How do I raise a complaint to movistar+?
How does Pine AI work with movistar+ to cancel my subscription?
Chloe Anne-Bennett
Streaming & Entertainment Editor
Chloe Anne-Bennett is the Streaming & Entertainment Editor at Pine AI. Chloe is a leading voice on the business of streaming, entertainment and the evolving landscape of digital media. Before contributing to Pine AI, Chloe was an entertainment correspondent for a major news outlet, where she reported on everything from box office trends to the impact of streaming services on traditional media. At Pine AI, Chloe leverages her deep industry knowledge to provide our readers with insightful analysis of the latest trends, helping them make sense of their subscriptions and where to hit the sweet spots in how to handle customer service reps.
