Movistar+, established in 2015, offers streaming and live sports but often frustrates users with complex billing. Plans range from $10 to $150 monthly, so cancelling can save you up to $1800 a year. Available on iOS, Android, and desktop, the service faces backlash similar to the recent Netflix password crackdown drama. Trustpilot data shows a dismal 1.2-star rating with hundreds of complaints about "poor customer service" and "incorrect billing amounts" in the last 3 years. If you are tired of price hikes or just finished The Messiah, visit Movistar+ to stop the charges.
How to Cancel movistar+ on iPhone (iOS)
If you subscribed via the App Store, you must cancel through Apple. Deleting the app does nothing.
1 Open Settings
Tap the grey Settings gear icon on your home screen. It is usually on the first page.
2 Tap Your Name
Click your Apple ID banner at the very top of the screen. It has your name and profile picture.
3 Select Subscriptions
Tap the Subscriptions tab. It is near the top of the list.
4 Find movistar+
Scroll through your active list and tap movistar+. If you do not see it, check the 'Inactive' list or try a different Apple ID.
5 Cancel Subscription
Tap Cancel Subscription in red text. You might have to confirm this choice again to finalize it.
How to Cancel movistar+ on Android
Android users often get stuck looking in the app settings, but the billing is usually handled by Google.
1 Open Play Store
Launch the Google Play Store app on your phone or tablet.
2 Tap Profile Icon
Click your profile picture in the top right corner of the search bar.
3 Payments & Subscriptions
Select Payments & subscriptions from the menu list.
4 Select Subscriptions
Tap Subscriptions to view your active recurring charges.
5 Cancel movistar+
Tap on the movistar+ icon and select Cancel subscription at the bottom. Follow the on-screen prompts to confirm.
How to Cancel movistar+ on Desktop
The desktop site can be glitchy and might revert to Spanish language settings unexpectedly.
1 Log In
Go to the movistar+ website and log in to your Client Area (Área Cliente).
2 Go to My Products
Navigate to the My Products (Mis Productos) section on the dashboard.
3 Select Subscription Management
Look for the option labeled Manage Subscription or Dar de baja.
4 Confirm Cancellation
Follow the prompts to unsubscribe. You may need to click through several retention offers before the final confirmation button appears.
What is movistar+ Cancellation Policy
Movistar+ generally operates on a monthly cycle. If you cancel in the middle of the month, you usually retain access until the billing period ends. However, they are notorious for strict deadlines. You typically need to cancel at least 48 hours before the renewal date to avoid getting hit with another charge. Refunds are almost non-existent. Trustpilot reviews frequently mention users being charged for months after they thought they cancelled because they missed a specific confirmation step. It is messy.
Having Trouble Cancelling Your movistar+ Subscription?
If the buttons are hidden or the site keeps crashing, try these fixes:
- Check Third-Party Billing: You might be billed through a bundle with your internet provider or a partner like O2, meaning you have to call them directly.
- Use Incognito Mode: The desktop site often caches old data. Open a private window and try logging in again.
- Switch Devices: If mobile fails, use a laptop. The mobile web view is often broken.
- Contact Support: As a last resort, contact their support, though wait times are long.
Subscription Plans and Pricing (2025)
| Plan Name | Monthly Price (USD Est.) | Details |
|---|---|---|
| Movistar Plus+ Lite | ~$10.00 | Basic streaming, limited channels, 2 screens |
| Essential Package | ~$60.00 | Includes fiber internet bundle, basic TV channels |
| Premium / Total | ~$150.00 | Includes La Liga football, Champions League, Netflix bundle |
How Pine AI Can Help You Cancel Your movistar+ Subscription
With streaming prices hiking globally in the last 12 months, dumping unused subscriptions like movistar+ is a smart financial move. Pine AI makes this effortless.
Step 1: Let's get started to cancel movistar+ Simply tell us that you want to cancel your subscription with movistar+, we'll ask for some account details to get started.
Step 2: Pine gets to work We navigate the confusing clicks, wait on hold, and handle the awkward conversations to ensure it's actually cancelled. We don't just suggest it; we finish it.
Step 3: You're free from movistar+ The payments stop and you get your time back. No "retention offers," no run-around, just a confirmed "one-and-done" result.
Frequently Asked Questions about movistar+
Can I unsubscribe from movistar+ anytime?
Can I get a refund from movistar+ if I forgot to cancel?
How do I know my movistar+ subscription is cancelled?
How long does it take for movistar+ to cancel?
What else should I know before I cancel my movistar+ subscription?
How do I raise a complaint to movistar+?
How does Pine AI work with movistar+ to cancel my subscription?
