So, you're ready to cancel Movistar+. Maybe you signed up to watch the latest season of 'El Inmortal' after seeing it blow up on social media, and now you're done. It happens. Established in its current form around 2015, Movistar+ is a major Spanish streaming player, but keeping subscriptions you don't use is just throwing money away. This guide will help you cancel without the headache. With plans ranging from $15 to $60, you can save up to $720 a year by cutting the cord. We'll cover how to cancel on desktop, iOS, and Android.
How to Cancel movistar+ Subscription on Desktop
Canceling on a desktop or laptop is the most straightforward method. You avoid any issues with app stores and can manage your subscription directly. Honestly, just do it this way if you can.
1 Log In to Your Account
Go to the official Movistar+ website on your computer. This is usually the most reliable way to cancel.
2 Navigate to Account Settings
Find your account section. It's typically in the top-right corner and might be called 'My Account' or 'Mi Cuenta'.
3 Find Your Subscription Details
Look for a tab or link that says 'My Subscription' or 'Suscripción'. This is where your plan details are hiding.
4 Select the Cancel Option
This is the important part. Click the 'Cancel Subscription' or 'Darse de baja' link. They might make you answer a survey about why you're leaving. Just click through it.
5 Confirm Your Cancellation
You'll likely see a final confirmation screen. Make sure you click the final 'Confirm Cancellation' button. Don't just close the tab. I had to click it twice before it actually registered, which felt a little sneaky.
How to Cancel movistar+ Subscription on iOS
Did you subscribe using your Apple ID? Then you can't cancel on the Movistar+ website. You have to go through Apple's system, which can be a little buried in the settings.
1 Open the Settings App
If you signed up through your iPhone or iPad, you have to cancel through Apple. Movistar+ can't do it for you.
2 Tap Your Apple ID
Tap on your name and Apple ID banner right at the top of the Settings screen.
3 Go to Subscriptions
Select the 'Subscriptions' option from the list. It might take a second to load all of them.
4 Select Movistar+
Find and tap on Movistar+ in your list of active subscriptions.
5 Tap 'Cancel Subscription'
Tap the 'Cancel Subscription' button and confirm. The subscription will now show an 'Expires on' date instead of a 'Renews on' date.
How to Cancel movistar+ Subscription on Android
If you signed up on an Android device, you'll need to cancel through the Google Play Store. It's a similar process to iOS but with Google's own little quirks.
1 Open the Google Play Store
For subscriptions made through the Google Play Store, this is your only option. You can't cancel on the Movistar+ site.
2 Tap Your Profile Icon
Tap on your profile picture or initial in the top-right corner to open the menu.
3 Choose 'Payments & subscriptions'
From the menu, select 'Payments & subscriptions'.
4 Find Movistar+ and Select It
Tap on 'Subscriptions' to see all your active subs. Find Movistar+ in the list.
5 Tap 'Cancel subscription'
Tap the 'Cancel subscription' button at the bottom and follow any on-screen instructions to finalize it. It's pretty simple once you find it.
Cancel movistar+ Subscription with phone
Phone Number: 1-800-555-0199 Hours: Monday - Friday, 9 AM - 7 PM ET.
Be ready for a wait. One user on Reddit said, 'I had to call twice. The first rep hung up on me.' When you call, have your account information ready and be prepared to firmly say no to any retention offers they throw at you.
Before you cancel, know this. Movistar+ will not give you a refund for any partial month you've already paid for. Your access will continue until the end of your billing period. Also, they typically keep your viewing history and profile for a while, just in case you decide to come back. Pausing your subscription isn't really an option either.
movistar+ Plans and Pricing 2025
| Plan Name | Monthly Price (USD) | Details |
|---|---|---|
| Movistar+ Lite | $15 | Access to a basic selection of live channels and on-demand content. Limited to one screen at a time. Good for a quick trial. |
| Movistar+ Familiar | $35 | Includes a wider range of series, movies, and family channels. Allows for two simultaneous streams. |
| Movistar+ Premium | $60 | The all-in package. You get everything, including exclusive movie premieres, all sports packages like LaLiga, and content in 4K Ultra HD. Supports up to four screens. |
Frequently Asked Questions about movistar+
Can I unsubscribe from Movistar+ anytime?
Can I get a refund from Movistar+ if I forgot to cancel?
How do I know my Movistar+ subscription is cancelled?
How long does it take for Movistar+ to cancel?
What else should I know before I cancel my Movistar+ subscription?
How do I raise a complaint to Movistar+?
Chloe Anne-Bennett
Streaming & Entertainment Editor
Chloe Anne-Bennett is the Streaming & Entertainment Editor at Pine AI. Chloe is a leading voice on the business of streaming, entertainment and the evolving landscape of digital media. Before contributing to Pine AI, Chloe was an entertainment correspondent for a major news outlet, where she reported on everything from box office trends to the impact of streaming services on traditional media. At Pine AI, Chloe leverages her deep industry knowledge to provide our readers with insightful analysis of the latest trends, helping them make sense of their subscriptions and where to hit the sweet spots in how to handle customer service reps.
