So, you're ready to cancel Disney Plus. Launched in 2019, it's the home for all things Marvel, Star Wars, and Pixar. Maybe you're done debating The Acolyte's plot twists, or you're just trying to trim your monthly bills. It happens. This guide helps you cancel without the usual runaround. With plans ranging from $7.99 to $24.99, you can save up to $300 a year by cutting this subscription. We'll show you how to cancel on desktop, iOS, and Android.
How to Cancel Disney Plus on iPhone (iOS)
If you subscribed to Disney Plus through the App Store on your iPhone or iPad, you have to cancel it through Apple, not Disney. It's a common point of confusion.
1 Open Your iPhone Settings
First, find and tap the gray Settings icon on your home screen. Don't look in the Disney Plus app itself, the subscription is managed by Apple if you signed up this way.
2 Tap Your Apple ID
At the very top of the Settings screen, you'll see your name and profile picture. Tap on it to access your Apple ID, iCloud, and other settings.
3 Go to Subscriptions
On the Apple ID screen, tap on Subscriptions. This will show you a list of all your active and expired subscriptions managed through your Apple account. It can be a surprisingly long list.
4 Find and Cancel Disney Plus
Scroll through the list until you find Disney+. Tap on it, and then select Cancel Subscription. You'll have to confirm your choice, and that's it. Apple will send a confirmation email.
How to Cancel Disney Plus on Android
Cancelling on Android is pretty straightforward, but just like with Apple, you have to go through the Google Play Store if that's how you first signed up.
1 Open the Google Play Store
Find the Google Play Store app on your Android device and open it. This is where Google manages all your app-based subscriptions.
2 Access Your Profile
Tap on your profile icon in the top-right corner of the screen. A menu will pop up with several options.
3 Navigate to Subscriptions
From the menu, select Payments & subscriptions, and then on the next screen, tap Subscriptions. This shows you everything you're paying for through Google Play.
4 Locate and Cancel Disney Plus
Find Disney+ in your list of active subscriptions. Tap on it, and then tap the Cancel subscription button at the bottom. Follow the on-screen prompts to confirm.
How to Cancel Disney Plus on Desktop or Laptop
Honestly, this is usually the easiest method. Cancelling directly through the website avoids any confusion with third-party billing through Apple or Google.
1 Go to the Disney Plus Website
Open your web browser and navigate to www.disneyplus.com. This is the most direct way to cancel if you signed up on their website.
2 Log In and Select Your Profile
Enter your login credentials. Once you're in, hover over your Profile icon in the top-right corner of the page.
3 Go to Your Account Settings
From the dropdown menu, click on Account. This will take you to your account details page where your subscription information is located.
4 Find Your Subscription Details
In the Subscription section, you should see your current plan details. Click on the plan name (for example, 'Disney+ Premium').
5 Cancel Your Subscription
On the next page, you'll see an option to Cancel Subscription. Click it and follow the final confirmation steps. They might offer you a deal to stay, so just click through until it's confirmed.
Cancel Disney Plus by Phone or Live Chat
If you're stuck in a loop online, you can contact Disney Plus support directly.
- Live Chat: Available 24/7 through the Disney+ Help Center. Be prepared for a wait, especially during peak hours. The bot will try to help you first before connecting you to a person.
- Phone Support: You can also find a phone number in the Help Center. Wait times can be long, so have your account information ready to speed things up once you get through.
Before You Cancel: What You Should Know
- No Refunds for Partial Months: Disney Plus does not offer refunds or credits for partially used billing periods. If you cancel, you can continue to use the service until the end of your current billing cycle.
- Your Watch History is Saved: If you decide to come back later, Disney Plus usually saves your profiles and viewing history for a period of time, so you won't have to start from scratch.
- Bundle Complications: If you have the Disney Bundle (with Hulu and/or ESPN+), cancelling Disney+ might affect the entire package. Make sure you understand how your bundle is billed before making changes.
Having Trouble Cancelling Your Disney Plus Subscription?
It happens. Sometimes the cancel button seems to be hiding. Here are a few things to try:
- Check for Third-Party Billing: Did you sign up through Amazon, Roku, Verizon, or another provider? If so, you MUST cancel through that specific service. Disney Plus cannot cancel it for you. This is the most common problem people run into.
- Try a Different Device: If the mobile app or website isn't working, try cancelling from a desktop computer. Sometimes the desktop site is more reliable.
- Use an Incognito Window: Your browser's cache could be causing issues. Try logging in and cancelling using an incognito or private browser window.
- Contact Support Directly: When all else fails, just contact their support team via live chat or phone. They can manually process the cancellation if you're the account owner.
Subscription Plans and Pricing (2025)
| Plan | Price (per month) | Details |
|---|---|---|
| Disney+ Basic | $7.99 | Includes ads. Full access to the Disney+ library. |
| Disney+ Premium | $13.99 | No ads (except on select live content). Downloads for offline viewing. |
| Duo Basic | $9.99 | Disney+ (With Ads) and Hulu (With Ads). |
| Duo Premium | $19.99 | Disney+ (No Ads) and Hulu (No Ads). |
| Trio Basic | $14.99 | Disney+ (With Ads), Hulu (With Ads), and ESPN+ (With Ads). |
| Trio Premium | $24.99 | Disney+ (No Ads), Hulu (No Ads), and ESPN+ (With Ads). Downloads included. |
How Pine AI Can Help You Cancel Your Disney Plus Subscription
Tired of navigating confusing menus just to cancel a subscription? Let Pine AI handle it. We can cancel your Disney Plus subscription for you, quickly and securely. Save yourself the time and potential frustration. Connect your accounts and let us manage the rest.
Frequently Asked Questions about Disney Plus
Can I unsubscribe from Disney Plus anytime?
Can I get a refund from Disney Plus if I forgot to cancel?
How do I know my Disney Plus subscription is cancelled?
How long does it take for Disney Plus to cancel?
What else should I know before I cancel my Disney Plus subscription?
How do I raise a complaint to Disney Plus?
How does Pine AI work with Disney Plus to cancel my subscription?
Chloe Anne-Bennett
Streaming & Entertainment Editor
Chloe Anne-Bennett is the Streaming & Entertainment Editor at Pine AI. Chloe is a leading voice on the business of streaming, entertainment and the evolving landscape of digital media. Before contributing to Pine AI, Chloe was an entertainment correspondent for a major news outlet, where she reported on everything from box office trends to the impact of streaming services on traditional media. At Pine AI, Chloe leverages her deep industry knowledge to provide our readers with insightful analysis of the latest trends, helping them make sense of their subscriptions and where to hit the sweet spots in how to handle customer service reps.
