Disney Plus dropped in 2019, hooking us immediately with Baby Yoda. But with prices now hitting $9.99 to $15.99 a month, and the recent crackdown on password sharing causing online uproar, it might be time to bail. You could save nearly $192 annually by cancelling. Whether you use iOS, Android, or desktop, the process can be tricky. Trustpilot users rate them poorly (1.2 stars), frequently venting about "billing glitches" and "non-existent support" in the last 3 years. Even the Better Business Bureau lists hundreds of complaints regarding subscription issues. Visit Disney Plus to handle it yourself, or read on to avoid the headache.
How to Cancel Disney Plus on iPhone (iOS)
If you pay through Apple, you must cancel through Apple. Deleting the app does nothing.
How to Cancel Disney Plus on Android
Android users usually pay via Google Play, so the cancellation happens there, not inside the Disney app settings.
How to Cancel Disney Plus on Desktop or Laptop
This is the most direct method if you signed up directly with Disney using a credit card.
What is Disney Plus Cancellation Policy
Disney Plus operates on a strict "no refund" basis for partial months. When you cancel, your access continues until the end of your current billing cycle. So, if you cancel on the 2nd but your renewal is the 30th, you still have service (and no money back) for those 28 days. It is frustrating, but standard. Complaints on the BBB often highlight that forgetting to cancel by even one day results in a full month's charge that support rarely reverses.
Before You Cancel Disney Plus: What You Should Know
Check Your Bundle Status
If you have the Disney Bundle (Hulu, Disney+, ESPN+), cancelling Disney+ might break the bundle pricing. You could end up paying more for the remaining services individually.
Data Retention
Disney keeps your viewing history and profiles for a while after you leave. If you decide to come back for the next season of The Mandalorian, your watch history should still be there.
Price Lock Loss
If you are on a "Legacy" price plan, cancelling means you lose that rate forever. If you resubscribe later, you will pay the current (higher) market rate.
Having Trouble Cancelling Your Disney Plus Subscription?
If you followed the steps above and still can't cancel, you are likely billed through a third party. This is a common headache.
- Roku: Go to my.roku.com to manage subscriptions.
- Amazon: Check your "Memberships & Subscriptions" on Amazon if you use a Fire Stick.
- Verizon: Many users get Disney+ free with Verizon. You must manage this in your My Verizon app, not on Disney's site.
Pro Tip: If the website is glitching (which happens a lot during high traffic), try using an Incognito/Private window or clear your browser cache.
Subscription Plans and Pricing (2025)
| Plan |
Monthly Price |
Annual Price |
Details |
| Disney+ Basic |
$9.99 |
N/A |
Includes Ads, no downloads |
| Disney+ Premium |
$15.99 |
$159.99 |
No Ads, downloads, Dolby Atmos |
| Duo Basic |
$10.99 |
N/A |
Disney+ & Hulu (With Ads) |
| Duo Premium |
$19.99 |
N/A |
Disney+ & Hulu (No Ads) |
| Trio Basic |
$16.99 |
N/A |
Disney+, Hulu, ESPN+ (With Ads) |
| Trio Premium |
$26.99 |
N/A |
Disney+, Hulu, ESPN+ (No Ads) |
How Pine AI Can Help You Cancel Your Disney Plus Subscription