Disney Plus dropped in 2019, hooking us immediately with Baby Yoda. But with prices now hitting $9.99 to $15.99 a month, and the recent crackdown on password sharing causing online uproar, it might be time to bail. You could save nearly $192 annually by cancelling. Whether you use iOS, Android, or desktop, the process can be tricky. Trustpilot users rate them poorly (1.2 stars), frequently venting about "billing glitches" and "non-existent support" in the last 3 years. Even the Better Business Bureau lists hundreds of complaints regarding subscription issues. Visit Disney Plus to handle it yourself, or read on to avoid the headache.
How to Cancel Disney Plus on iPhone (iOS)
If you pay through Apple, you must cancel through Apple. Deleting the app does nothing.
1 Open Settings
Tap the grey Settings gear icon on your home screen. Do not try to do this through the Disney+ app itself because Apple handles the billing if you signed up on your iPhone.
2 Tap Your Name
Click on your Apple ID banner at the very top of the Settings menu. It usually has your name and profile photo.
3 Select Subscriptions
Tap Subscriptions. It might take a second to load your active list. If you don't see Disney+ here, you likely didn't pay through Apple (check the Troubleshooting section below).
4 Cancel Subscription
Tap Disney+ from the list, then hit Cancel Subscription. You will need to confirm this choice to stop the recurring charge.
How to Cancel Disney Plus on Android
Android users usually pay via Google Play, so the cancellation happens there, not inside the Disney app settings.
1 Open Google Play Store
Launch the Google Play Store app. Make sure you are signed into the correct Google account that holds the subscription.
2 Tap Profile Icon
Tap your profile picture in the top right corner. A menu will slide up.
3 Navigate to Payments
Select Payments & subscriptions, then tap Subscriptions to see your active list.
4 Cancel Disney Plus
Find Disney+ in the list. Tap it, then select Cancel subscription. Follow the on-screen prompts to confirm. Google might ask why you are leaving (just pick any reason).
How to Cancel Disney Plus on Desktop or Laptop
This is the most direct method if you signed up directly with Disney using a credit card.
1 Log In
Go to the Disney Plus website and log in. You might need to verify your email if it's been a while.
2 Go to Account
Hover over your Profile Avatar in the top right corner and click Account from the dropdown menu.
3 Select Subscription
Under the Subscription section, click on your specific plan (e.g., "Disney+ Premium").
4 Cancel Subscription
Scroll to the bottom and click the Cancel Subscription link. It is often small or greyed out to make you miss it.
5 Confirm Cancellation
They will try to keep you with a survey or offer. Keep clicking Continue to Cancel until you see a final confirmation screen saying your subscription is effectively cancelled.
What is Disney Plus Cancellation Policy
Disney Plus operates on a strict "no refund" basis for partial months. When you cancel, your access continues until the end of your current billing cycle. So, if you cancel on the 2nd but your renewal is the 30th, you still have service (and no money back) for those 28 days. It is frustrating, but standard. Complaints on the BBB often highlight that forgetting to cancel by even one day results in a full month's charge that support rarely reverses.
Before You Cancel Disney Plus: What You Should Know
Check Your Bundle Status
If you have the Disney Bundle (Hulu, Disney+, ESPN+), cancelling Disney+ might break the bundle pricing. You could end up paying more for the remaining services individually.
Data Retention
Disney keeps your viewing history and profiles for a while after you leave. If you decide to come back for the next season of The Mandalorian, your watch history should still be there.
Price Lock Loss
If you are on a "Legacy" price plan, cancelling means you lose that rate forever. If you resubscribe later, you will pay the current (higher) market rate.
Having Trouble Cancelling Your Disney Plus Subscription?
If you followed the steps above and still can't cancel, you are likely billed through a third party. This is a common headache.
- Roku: Go to my.roku.com to manage subscriptions.
- Amazon: Check your "Memberships & Subscriptions" on Amazon if you use a Fire Stick.
- Verizon: Many users get Disney+ free with Verizon. You must manage this in your My Verizon app, not on Disney's site.
Pro Tip: If the website is glitching (which happens a lot during high traffic), try using an Incognito/Private window or clear your browser cache.
Subscription Plans and Pricing (2025)
| Plan | Monthly Price | Annual Price | Details |
|---|---|---|---|
| Disney+ Basic | $9.99 | N/A | Includes Ads, no downloads |
| Disney+ Premium | $15.99 | $159.99 | No Ads, downloads, Dolby Atmos |
| Duo Basic | $10.99 | N/A | Disney+ & Hulu (With Ads) |
| Duo Premium | $19.99 | N/A | Disney+ & Hulu (No Ads) |
| Trio Basic | $16.99 | N/A | Disney+, Hulu, ESPN+ (With Ads) |
| Trio Premium | $26.99 | N/A | Disney+, Hulu, ESPN+ (No Ads) |
How Pine AI Can Help You Cancel Your Disney Plus Subscription
With streaming prices climbing and content libraries shifting, cancelling Disney Plus is a smart move for your wallet this year. Pine AI makes the breakup painless.
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Step 1: Let's get started to cancel Disney Plus Simply tell us that you want to cancel your subscription with Disney Plus, and we'll ask for some account details to get started.
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Step 2: Pine gets to work We navigate the confusing clicks, wait on hold, and handle the awkward conversations to ensure it's actually cancelled. We don't just suggest it; we finish it.
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Step 3: You're free from Disney Plus The payments stop and you get your time back. No "retention offers," no run-around, just a confirmed "one-and-done" result.
Frequently Asked Questions about Disney Plus
Can I unsubscribe from Disney Plus anytime?
Can I get a refund from Disney Plus if I forgot to cancel?
How do I know my Disney Plus subscription is cancelled?
How long does it take for Disney Plus to cancel?
What else should I know before I cancel my Disney Plus subscription?
How do I raise a complaint to Disney Plus?
How does Pine AI work with Disney Plus to cancel my subscription?
