How to Cancel Your Claro TV Subscription (2025)

If the online buttons are conveniently "broken," you have to call. This is the most reliable method for cable packages.

• Customer Service: 1-877-405-2527 (or 787-775-0000 for Puerto Rico)
• Hours: Mon-Sun, 8:00 AM - 7:00 PM (Times vary by region)

Prepare for hold music. When you get a rep, be firm. They will try to sell you a bundle or a discount. Just say "No, I am moving" to speed things up.

Claro is strict. They typically do not offer prorated refunds. If you cancel in the middle of a billing cycle, you pay for the whole month. You will have access until the cycle ends.

Also, if you are in a contract (common with cable bundles), you might face an Early Termination Fee (ETF). This can be up to $20 per month remaining on the contract. Check your bill for "Contract End Date" before you call. Users on Pissed Consumer often complain that agents "forget" to mention the final bill amount, so ask for the total in writing.

Don't just cut the cord and run. There are loose ends.

• Equipment Return: If you have a cable box or modem, you must return it. Failure to return equipment can result in fees of $150+ per device.
• Keep the Receipt: When you return equipment to a store, keep the physical receipt forever. They are known for charging for "unreturned equipment" months later.
• Data Deletion: Cancelling the sub does not delete your Mi Claro account. You have to request that separately if you want your data gone.

You are not alone. Here are a few tricks if you are stuck:

• Try a Different Browser: If the "Cancel" button isn't loading on Chrome, try Firefox or Edge. Clear your cache.
• Use the Chat: Sometimes the live chat agent can process a cancellation faster than the phone line. Type "Agent" repeatedly to bypass the bot.
• Check Third Parties: If you pay via a bundle with your internet or phone, you might not be able to cancel just the TV portion online. You will likely have to call to "downgrade" your plan.

Cancelling cable or streaming services has become a headache in 2025, with companies using "dark patterns" to keep you subscribed. Pine AI cuts through the noise.

• Step 1: Let's get started to cancel Claro TV Simply tell us you want to cancel Claro TV. We will ask for a few basic account details to locate your subscription.

• Step 2: Pine gets to work We navigate the confusing clicks, wait on hold with their support line, and handle the awkward retention conversations. We don't just suggest it; we finish it.

• Step 3: You're free from Claro TV The payments stop and you get your time back. No "retention offers," no run-around, just a confirmed "one-and-done" result.