Scentbox, launched in 2017, delivers monthly designer fragrances ranging from $16.95 to $30.95. Maybe you signed up because PerfumeTok convinced you that you needed to smell like Baccarat Rouge 540 on a budget. It happens. Now you can save up to $370 yearly by cancelling. Visit Scentbox to start. Trustpilot data shows a mix of feedback, but recent reviews specifically flag "poor customer service" and "shipping delays" as major headaches. With rising living costs making headlines, dropping unused subs is a smart move. If you are tired of the run-around, here is how to stop the billing.
How to Cancel Scentbox on Desktop or Laptop
This is generally the most reliable way to cancel since the mobile site can be finicky.
How to Cancel Scentbox on iPhone (iOS)
Note: You cannot cancel Scentbox through the Apple 'Settings' app because they bill your card directly.
How to Cancel Scentbox on Android
The mobile layout can be cluttered, so ensure you actually reach the final confirmation screen.
Cancel by Email (Alternative Method)
If the website is glitching (which happens more than it should), you can try emailing them directly.
- Email: info@scentbox.com
- What to say: clearly state "I want to cancel my subscription immediately" and include your full name and the email address associated with the account.
Response times vary, so this is not recommended if your billing date is tomorrow.
What is Scentbox Cancellation Policy
Scentbox operates on a monthly recurring basis. To avoid being charged for the next month, you typically need to cancel before your billing date. They generally do not offer refunds for months that have already been processed or shipped. If you cancel after they have processed the order, you will likely still receive (and pay for) that one last box. It is annoying, but that is standard for these types of boxes.
Before You Cancel Scentbox: What You Should Know
Consider these points before you cut the cord:
- ScentBucks: If you have accumulated rewards points, use them now. They usually vanish once the account is closed.
- Pause Option: They might allow you to skip a month instead of cancelling entirely if you just need a break.
- Data Retention: Your account history usually stays in their system unless you specifically request a data deletion via email.
Having Trouble Cancelling Your Scentbox Subscription?
Struggling to find the button? You are not alone.
- Check Browser Extensions: Ad blockers sometimes hide the cancellation link. Turn them off temporarily.
- Use Desktop: The mobile site is often the source of frustration. Try a laptop if you can.
- Contact Support: If the button is literally missing, email
info@scentbox.com immediately to create a paper trail.
Subscription Plans and Pricing (2025)
| Plan Name |
Monthly Price |
Details |
| Standard Plan |
~$16.95 |
Access to over 850 designer fragrances (1 spray/mo) |
| Premium Plan |
~$21.95 |
Access to over 1000 fragrances including premium brands |
| Platinum Plan |
~$30.95 |
2 sprays per month (Standard tier access) |
How Pine AI Can Help You Cancel Your Scentbox Subscription
