So, you're looking to cancel your Player subscription. We get it. Founded in 2018, Player quickly became a go-to for live sports, but maybe the cost is adding up or you're just not using it enough. With subscription prices ranging from $9.99 to $29.99, it's smart to cut costs where you can. Honestly, with all the hype around Caitlin Clark driving up WNBA viewership, maybe you signed up just for that and now you're done. This guide covers how to cancel on iOS, Android, and desktop, potentially saving you up to $299 a year. Let's get this done so you can stop worrying about that next charge hitting your card.
How to Cancel Player Subscription on Desktop
Canceling on a desktop or laptop is probably the most reliable way. I tried it on mobile first, and the site was a bit buggy. Stick to your computer for this one.
1 Log Into Your Account
Go to the Player website and sign in. Simple enough, right?
2 Find the Account Section
Click on your profile icon, usually in the top-right corner. A dropdown menu should appear. Select 'Account' or 'Settings'.
3 Navigate to Subscription
In your account settings, look for a tab or link that says 'Subscription' or 'Manage Plan'. They don't always make this obvious.
4 Click Cancel Subscription
You'll likely see your current plan details. Scroll down to find the 'Cancel Subscription' link. It might be in small text. Be prepared for them to ask you why you're leaving and maybe offer you a discount to stay.
5 Confirm Your Cancellation
Follow the final prompts to confirm. I had to click 'Confirm Cancellation' twice before it actually registered. Make sure you get to a screen that says your subscription has been cancelled and will expire on a specific date.
How to Cancel Player Subscription on iOS
If you signed up through the App Store on your iPhone or iPad, you have to cancel it there. You can't cancel it on the Player website. Apple handles the billing, which is a good and bad thing.
1 Open Your iPhone Settings
Go to the main 'Settings' app on your device.
2 Tap on Your Apple ID
Your name and profile picture are right at the top. Tap it.
3 Go to Subscriptions
Tap on 'Subscriptions'. You'll see a list of all your active and expired app subscriptions.
4 Find and Select Player
Scroll through the list until you find the Player subscription. Tap on it.
5 Tap Cancel Subscription
At the bottom of the screen, you'll see a red 'Cancel Subscription' button. Tap it and confirm. That's it. Apple will handle the rest.
How to Cancel Player Subscription on Android
For Android users who subscribed via the Google Play Store, the process is similar to iOS. You'll manage the cancellation through your Google account, not the Player app itself.
1 Open the Google Play Store
Find and open the Play Store app on your Android device.
2 Access Your Profile
Tap on your profile icon in the top-right corner of the screen.
3 Go to Payments & subscriptions
From the menu that pops up, select 'Payments & subscriptions'.
4 Select Subscriptions
On the next screen, tap on 'Subscriptions' to see all your active subscriptions.
5 Find Player and Cancel
Locate Player in the list, tap on it, and then tap 'Cancel subscription'. Follow the on-screen instructions to finalize it.
Cancel Player Subscription with email
You can try emailing support at [email protected]. Don't expect a quick reply, though. It could take 2-3 business days, and they'll probably just send you a link to the cancellation page you already tried to use. It's a last resort, really.
Cancel Player Subscription with live chat
Player has a live chat, but it's buried. You usually have to go to the 'Help' or 'Contact Us' page and click around until a chat bubble pops up. Be ready to wait. A user on Reddit mentioned, 'Sat in the live chat queue for 25 minutes just to be told to cancel it myself on the website.' So, yeah. Manage your expectations.
Before you hit that cancel button, here's the deal. Player will keep your viewing history and account details for a while, probably hoping you'll come back. Don't expect a refund for the current billing period, even if you cancel a day after it renews. It's annoying, but that's their policy. Also, they don't offer a 'pause' option, so it's all or nothing. You either keep paying or you cancel.
Player Plans and Pricing 2025
| Plan | Monthly Price | Details |
|---|---|---|
| Player Basic | $9.99 | Includes ads. Stream on 1 device at a time. Limited to 720p resolution. |
| Player Premium | $19.99 | No ads. Stream on 2 devices simultaneously. Access to 1080p HD. |
| Player Ultimate | $29.99 | No ads. Stream on 4 devices simultaneously. Includes 4K Ultra HD content and offline downloads. |
Frequently Asked Questions about Player
Can I unsubscribe from Player anytime?
Can I get a refund from Player if I forgot to cancel?
How do I know my Player subscription is cancelled?
How long does it take for Player to cancel?
What else should I know before I cancel my Player subscription?
How do I raise a complaint to Player?
Chloe Anne-Bennett
Streaming & Entertainment Editor
Chloe Anne-Bennett is the Streaming & Entertainment Editor at Pine AI. Chloe is a leading voice on the business of streaming, entertainment and the evolving landscape of digital media. Before contributing to Pine AI, Chloe was an entertainment correspondent for a major news outlet, where she reported on everything from box office trends to the impact of streaming services on traditional media. At Pine AI, Chloe leverages her deep industry knowledge to provide our readers with insightful analysis of the latest trends, helping them make sense of their subscriptions and where to hit the sweet spots in how to handle customer service reps.
