Launched in 2015, Player offers on-demand media streaming across iOS, Android, and desktop platforms. With subscription pricing ranging from $5.99 to $15.99 per month, you can save up to $192 annually by cancelling. Visit Player at https://www.player.com. Recently, Player has faced backlash online, mirroring the viral frustration seen with Netflix's password sharing crackdown. According to Trust Pilot, the service holds a low 1.4-star rating, with "total complaints in the last 3 years" exceeding 450. Users frequently cite "poor customer service" and "incorrect billing amount" as major issues. Following recent price increases and negative press regarding technical outages, many subscribers are choosing to leave.
How to Cancel Player on iPhone (iOS)
If you subscribed to Player using your Apple ID, you must cancel through iOS settings. Deleting the app does not stop the payments.
1 Open Settings
Tap the grey Settings gear icon on your iPhone home screen. It is usually on the first page.
2 Tap Your Name
At the very top of the Settings menu, tap your Apple ID (your name and profile picture).
3 Select Subscriptions
Tap on Subscriptions. If you do not see it, check under "Media & Purchases" instead.
4 Choose Player
Find Player in the list of Active subscriptions and tap on it. If it is not there, you might have subscribed via the website directly.
5 Cancel Subscription
Tap Cancel Subscription in red text. You will need to confirm this action to stop the billing.
How to Cancel Player on Android
For users who signed up via the Google Play Store, the cancellation must happen within the Play Store infrastructure.
1 Open Google Play Store
Launch the Google Play Store app on your Android device.
2 Tap Profile Icon
Tap your profile picture in the top right corner of the screen.
3 Navigate to Payments
Select Payments & subscriptions from the menu options.
4 Select Subscriptions
Tap on Subscriptions to view your active recurring charges.
5 Cancel Player
Select Player from the list and tap Cancel subscription. Follow the on-screen instructions to confirm.
How to Cancel Player on Desktop
If you signed up directly on the Player website, this is the only way to cancel. The mobile apps often hide this button.
1 Log In
Go to the official Player website and log in to your account.
2 Go to Account Settings
Click on your profile avatar in the top corner and select Account or Settings.
3 Find Subscription
Look for a section labeled Subscription, Billing, or Membership.
4 Click Cancel
Click the Cancel Subscription button. You may have to click through several "Are you sure?" screens.
5 Confirm Cancellation
Ensure you reach a final confirmation screen. Keep the confirmation email for your records.
Having Trouble Cancelling Your Player Subscription?
Struggling to find the cancel button? You are not alone. Here are a few troubleshooting tips:
- Check Third-Party Billing: Did you sign up via Amazon Prime, Roku, or a mobile carrier bundle? You must cancel through those specific portals, not the Player website.
- Use a Desktop Browser: Mobile browsers often hide cancellation buttons. Log in from a laptop or desktop computer.
- Clear Cache: Sometimes the "Cancel" button fails to load. Clear your browser cache or try Incognito mode.
- Contact Support: If all else fails, email their support team directly to request a manual cancellation.
Subscription Plans and Pricing (2025)
| Plan Name | Monthly Price | Annual Price | Details |
|---|---|---|---|
| Basic (Ad-Supported) | $5.99 | $59.99 | Standard definition, includes ads, 1 device |
| Standard | $10.99 | $109.99 | HD streaming, no ads, 2 devices |
| Premium | $15.99 | $159.99 | 4K Ultra HD, no ads, 4 devices, offline downloads |
How Pine AI Can Help You Cancel Your Player Subscription
With subscription prices climbing across the board in 2025, cutting unused services like Player is a smart financial move. Pine AI makes this process effortless.
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Step 1: Let's get started to cancel Player Simply tell us you want to cancel your Player subscription. We will ask for a few basic account details to locate your membership.
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Step 2: Pine gets to work We navigate the confusing clicks, wait on hold, and handle the awkward conversations to ensure it is actually cancelled. We do not just suggest it; we finish it.
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Step 3: You're free from Player The payments stop and you get your time back. No "retention offers," no run-around, just a confirmed "one-and-done" result.
Frequently Asked Questions about Player
Can I unsubscribe from Player anytime?
Can I get a refund from Player if I forgot to cancel?
How do I know my Player subscription is cancelled?
How long does it take for Player to cancel?
What else should I know before I cancel my Player subscription?
How do I raise a complaint to Player?
How does Pine AI work with Player to cancel my subscription?
