So, you're looking to cancel your Player subscription. We get it. Founded in 2018, Player quickly became a go-to for live sports, but maybe the cost is adding up or you're just not using it enough. With subscription prices ranging from $9.99 to $29.99, it's smart to cut costs where you can. Honestly, with all the hype around Caitlin Clark driving up WNBA viewership, maybe you signed up just for that and now you're done. This guide covers how to cancel on iOS, Android, and desktop, potentially saving you up to $299 a year. Let's get this done so you can stop worrying about that next charge hitting your card.
How to Cancel Player on iPhone (iOS)
If you signed up for Player through the App Store, your subscription is managed by Apple, not directly by Player. It's a bit confusing, but here’s how to handle it.
1 Open the Settings App
Find and tap the gray Settings icon on your iPhone's home screen. This is where Apple manages all your app subscriptions.
2 Tap Your Apple ID
Your name and profile picture are at the very top of the Settings menu. Tap on it to access your Apple ID, iCloud, and media settings.
3 Select Subscriptions
On the Apple ID screen, tap on Subscriptions. You'll see a list of all your active and expired subscriptions tied to your Apple account. It can be a surprisingly long list.
4 Find and Cancel Player
Scroll through the list to find the Player subscription. Tap on it, then select the Cancel Subscription button. You'll need to confirm your choice, and you're done. Apple will send a confirmation email.
How to Cancel Player on Android
For Android users, the cancellation process runs through the Google Play Store. It's usually straightforward, but sometimes the app can be a little slow to update.
1 Open the Google Play Store
Launch the Google Play Store app on your Android device. Make sure you're signed into the correct Google account that you used to subscribe.
2 Access Your Profile
Tap on your profile icon or initial in the top-right corner of the screen. This opens the main menu for your Google Play account.
3 Go to Payments & Subscriptions
From the menu, select Payments & subscriptions. Then, on the next screen, tap Subscriptions to see all the services you're paying for through Google Play.
4 Locate and Cancel Player
Find Player in your list of active subscriptions and tap on it. Follow the on-screen instructions and tap Cancel subscription. Google will ask for a reason, but you can skip it if you want.
How to Cancel Player on Desktop or Laptop
Cancelling directly through the Player website is often the most direct way, assuming you didn't sign up through a mobile app store.
1 Visit the Player Website and Log In
Open your web browser and go to the official Player website. Log in to your account using your email and password. This method only works if you subscribed directly on their site.
2 Navigate to Your Account Settings
Once logged in, look for your profile icon or name, usually in the top-right corner. Click on it and find a link for Account, Settings, or Manage Subscription.
3 Find the Subscription Section
Inside your account settings, there should be a Billing or Subscription tab. This is where they hide the cancellation options. It can sometimes be buried under a few menus, which is pretty annoying.
4 Cancel Your Subscription
Click the Cancel Subscription link or button. They will likely present you with an offer to stay or a survey. You can ignore these and proceed with the cancellation. Honestly, I had to click 'Confirm Cancellation' twice before it actually registered.
Before You Cancel: What You Should Know
- Refunds: Player does not offer prorated refunds if you cancel in the middle of a billing cycle. You will retain access to the service until the period you paid for ends.
- Data and Watch History: Your account and watch history will typically remain intact if you decide to resubscribe later. However, any downloaded content for offline viewing will be deleted.
- Pausing Your Subscription: Currently, Player does not offer an option to pause your subscription. You can only cancel it and resubscribe at a later date.
Having Trouble Cancelling Your Player Subscription?
Sometimes things don't go as planned. If the cancel button seems to be missing or isn't working, here are a few things to try:
- Check Third-Party Billing: Did you sign up through your TV provider, Amazon, or Roku? If so, you must cancel through that specific service, not the Player website or app.
- Use a Desktop Browser: Mobile apps and mobile websites can be buggy. Try logging into your account on a desktop or laptop computer. This often reveals options that are hidden on mobile.
- Clear Your Cache or Use Incognito Mode: Your browser's cache might be loading an old version of the page. Clearing it or using an incognito window can sometimes solve the problem.
- Contact Support Directly: If all else fails, it's time to contact customer support. Be prepared for a wait, but they can perform a manual cancellation for you.
Subscription Plans and Pricing (2025)
| Plan Name | Monthly Price (USD) | Details |
|---|---|---|
| Player Basic | $7.99 | Includes ads, 1 screen at a time, HD quality. |
| Player Premium | $14.99 | Ad-free, 2 screens at a time, Full HD quality, offline downloads. |
| Player Family | $19.99 | Ad-free, 4 screens at a time, 4K Ultra HD quality, offline downloads. |
How Pine AI Can Help You Cancel Your Player Subscription
Tired of navigating confusing menus just to cancel a subscription? Let Pine AI handle it. We securely log in and cancel your Player subscription for you, saving you time and preventing future charges. It's fast, easy, and completely stress-free.
Frequently Asked Questions about Player
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Chloe Anne-Bennett
Streaming & Entertainment Editor
Chloe Anne-Bennett is the Streaming & Entertainment Editor at Pine AI. Chloe is a leading voice on the business of streaming, entertainment and the evolving landscape of digital media. Before contributing to Pine AI, Chloe was an entertainment correspondent for a major news outlet, where she reported on everything from box office trends to the impact of streaming services on traditional media. At Pine AI, Chloe leverages her deep industry knowledge to provide our readers with insightful analysis of the latest trends, helping them make sense of their subscriptions and where to hit the sweet spots in how to handle customer service reps.
