Can I unsubscribe from A&E Crime Central anytime?

Yes, you can cancel your A&E Crime Central subscription whenever you want. Just remember you won't get a refund for the current billing period, but you can keep watching until it ends.

Can I get a refund from A&E Crime Central if I forgot to cancel?

Nope. A&E Crime Central, like most streaming services, has a strict no-refund policy for subscription fees. Once they charge you for a new period, that money is gone. Set a calendar reminder to avoid this.

How do I know my A&E Crime Central subscription is cancelled?

You should get a confirmation email right after you cancel. If you don't see one, go back to your account's subscription page (on their website, Apple, or Google) to double-check that it says 'Canceled' or 'Expires on [date]'.

How long does it take for A&E Crime Central to cancel?

The cancellation itself is instant, meaning it stops future payments immediately. Your access to the service will continue until the end of the billing cycle you've already paid for.

What else should I know before I cancel my A&E Crime Central subscription?

Make sure you know where you originally subscribed. People waste a lot of time trying to cancel on the A&E website when they actually subscribed through Roku or Apple. Check your bank statement if you're not sure.

How do I raise a complaint to A&E Crime Central?

Your best bet is to use the official contact form on their help website at help.aenetworks.com. Describe your issue clearly and be prepared to wait a day or two for a response.

How to Cancel Your A&E Crime Central Subscription (2025)

How to Cancel A&E Crime Central Subscription on A&E Website

If you signed up directly on the A&E Crime Central website, this is for you. Honestly, finding the cancel button can feel like a bit of a scavenger hunt, but these steps will get you there. I had to use my desktop because the mobile site was acting strange.

1 Log In to Your Account

Go to the A&E Crime Central website and sign in with your email and password. Simple enough.

2 Find Your Account Settings

Click on your profile icon or name, which is usually hiding in the top-right corner. Look for a link that says 'My Account' or 'Manage Subscription'.

3 Locate the Subscription Area

This can be the annoying part. You might have to click through a couple of menus. Look for a section specifically labeled 'Subscription' or 'Billing'. Weirdly, I had to refresh the page once for it to show up properly.

4 Cancel Your Subscription

You should see a 'Cancel Subscription' or 'Turn off auto-renew' button. Click it. They might ask you for a reason you're leaving, just pick one and keep going.

5 Confirm the Cancellation

Make sure you click through all the prompts until you see a final confirmation message on the screen. You should also get an email. If you don't, it probably didn't work.

How to Cancel A&E Crime Central Subscription on iOS (iPhone & iPad)

Did you subscribe using your iPhone or iPad? If so, you can't cancel in the A&E app itself. Apple handles all the billing, so you have to dig into your phone's settings. It's a bit roundabout, but it's the only way.

1 Open Your iPhone Settings

Tap the gray gear icon on your home screen to open the Settings app.

2 Tap on Your Apple ID

Your name and profile picture are right at the top of the Settings screen. Tap on it.

3 Go to Subscriptions

Select the 'Subscriptions' option. You'll see a list of all your active and expired app subscriptions here.

4 Find and Cancel A&E Crime Central

Scroll until you find A&E Crime Central in the list and tap on it. Then, just tap the 'Cancel Subscription' button. That's it.

How to Cancel A&E Crime Central Subscription on Android

For Android users who signed up through the Google Play Store, the process is similar to iOS. You have to cancel through Google Play, not the A&E app. Don't waste your time looking for a cancel button in the app, it isn't there.

1 Open the Google Play Store

Find and tap the Google Play Store icon on your phone.

2 Access Your Profile Menu

Tap on your profile icon, which is usually in the top-right corner of the screen.

3 Go to Payments & Subscriptions

In the menu that appears, select 'Payments & subscriptions'.

4 Select Subscriptions

Tap on 'Subscriptions' to see all the services you're paying for through your Google account.

5 Cancel A&E Crime Central

Find A&E Crime Central in the list, tap it, and then select 'Cancel subscription'. Follow any final steps to confirm.

How to Cancel A&E Crime Central Subscription on Third-Party Services (Roku, Amazon)

If you subscribed through another service like Roku, Amazon Prime Video Channels, or even your cable provider, you have to cancel there. A&E can't do it for you. It's a common headache. As one user on Reddit said, 'I spent an hour on the A&E site before realizing I had to cancel through my Roku account.'

1 Identify Your Billing Provider

Check your bank or credit card statement to see who is charging you. Is it Roku? Amazon? Xfinity? That's where you need to go to cancel.

2 Log In to That Service

Go to the website or device for that provider. For example, log into your Roku account on their website, or manage Prime Video Channels on Amazon's site.

3 Find Your Subscriptions

Navigate to the account management or subscriptions section for that specific service. Every platform buries it in a different spot, so you may have to look around.

4 Cancel the A&E Crime Central Channel

Locate the A&E Crime Central subscription or channel and follow their specific steps to cancel it.

Cancel A&E Crime Central Subscription with email

If you're stuck, you can reach out to their support team through a contact form on their website. Go to help.aenetworks.com and submit a request. Don't expect an instant reply. It usually takes them 24 to 48 hours to get back to you, so this isn't great for last-minute cancellations.

Before you cancel, know this: A&E Crime Central will not give you a refund for any partial months. If you cancel, your access will continue until the end of your current billing cycle. So if you paid for a month, you get the full month. They don't offer a way to just pause your subscription, so canceling is your only real option to stop payments.

A&E Crime Central Plans and Pricing 2025

Plan	Price	Details
Monthly Plan	$4.99/month	Get unlimited, ad-free access to the entire library of true crime content. Billed every month.
Annual Plan	$49.99/year	Same unlimited, ad-free access. Billed once a year, which saves you about $10 compared to the monthly plan.

Frequently Asked Questions about A&E Crime Central

Chloe Anne-Bennett

Streaming & Entertainment Editor

Chloe Anne-Bennett is the Streaming & Entertainment Editor at Pine AI. Chloe is a leading voice on the business of streaming, entertainment and the evolving landscape of digital media. Before contributing to Pine AI, Chloe was an entertainment correspondent for a major news outlet, where she reported on everything from box office trends to the impact of streaming services on traditional media. At Pine AI, Chloe leverages her deep industry knowledge to provide our readers with insightful analysis of the latest trends, helping them make sense of their subscriptions and where to hit the sweet spots in how to handle customer service reps.