Can I unsubscribe from Shudder anytime?

Yes, you can cancel your Shudder subscription whenever you want. You'll keep access to all the horror movies and shows until the end of your current billing cycle, so you don't lose out on time you've already paid for.

Can I get a refund from Shudder if I forgot to cancel?

Nope. Shudder, like most streaming services, has a strict no-refund policy. If the renewal date passes and they charge you, consider that money gone. You will not get it back.

How do I know my Shudder subscription is cancelled?

You should get a confirmation email almost immediately. If you don't, go back to your account settings on whatever platform you used to subscribe. It should clearly state 'Your subscription has been cancelled' or show an expiration date.

How long does it take for Shudder to cancel?

The cancellation is instant. Your account is immediately set to not renew. You just get to keep watching until your paid-for period runs out. No waiting around.

What else should I know before I cancel my Shudder subscription?

The most important thing is to remember *how* you signed up. If it was through Roku, Amazon, Apple, or Google Play, you must cancel it there. Canceling on the Shudder website won't work if they aren't the ones billing you.

How do I raise a complaint to Shudder?

Your best option is to use their official support form at `support.shudder.com`. Be as specific as you can about your issue. There isn't a public phone number, so the online form is your main way to file a complaint.

How to Cancel Your Shudder Subscription (2025)

How to Cancel Shudder on iPhone (iOS)

If you subscribed to Shudder through the App Store, you have to cancel it through your Apple account. You can't do it in the Shudder app itself, which is a bit of a pain.

1 Open the Settings App

Find and tap the gray gear icon on your iPhone's home screen to open Settings.

2 Tap Your Apple ID

Your name and profile picture are at the very top of the Settings menu. Tap on it to access your Apple ID, iCloud, and other settings.

3 Select Subscriptions

On the Apple ID screen, tap on Subscriptions. This will show you all the active and expired subscriptions linked to your Apple account.

4 Find and Select Shudder

Scroll through the list of your active subscriptions until you find Shudder. Tap on it to manage the subscription details.

5 Cancel the Subscription

At the bottom of the screen, you'll see a red Cancel Subscription button. Tap it and then confirm your choice. Your subscription will remain active until the end of the current billing period.

How to Cancel Shudder on Android

Canceling on Android is done through the Google Play Store, not the Shudder app. It's a common mistake to look for the cancel button inside the app itself.

1 Open the Google Play Store

Launch the Google Play Store app on your Android device. It's the app with the colorful triangle logo.

2 Access Your Profile

Tap on your profile icon or initial in the top-right corner of the screen.

3 Go to Payments & Subscriptions

From the menu that appears, select Payments & subscriptions. This is where Google manages all your recurring charges.

4 Select Subscriptions

In the next menu, tap on Subscriptions to see a list of all services you're subscribed to through Google Play.

5 Find and Cancel Shudder

Locate Shudder in the list and tap on it. Then, tap the Cancel subscription button at the bottom and follow the on-screen prompts to confirm.

How to Cancel Shudder on Desktop or Laptop

This is the most direct way to cancel, but only if you didn't sign up through a third party like Apple, Google, Roku, or Amazon.

1 Visit the Shudder Website

Open your web browser and navigate to the official Shudder website. This method only works if you subscribed directly through their site.

2 Log In to Your Account

Click Log In at the top right corner and enter your email and password.

3 Navigate to Your Account Settings

Once logged in, hover over your profile name or icon in the top-right corner and click on My Account from the dropdown menu.

4 Find Your Membership Details

In the account section, look for details about your membership or subscription plan. It should show your current plan and renewal date.

5 Cancel Your Membership

Click on the Cancel Membership link or button. Shudder might ask you for a reason or present you with an offer to stay. Just proceed with the cancellation until you get a confirmation message. Honestly, I had to click confirm twice before it actually registered.

Before You Cancel: What You Should Know

Before you go, here are a few things to keep in mind:

Access Until the End: After you cancel, you can still watch Shudder until the end of your current billing cycle. So, you don't lose out on time you've already paid for.
No Refunds: Shudder does not offer prorated refunds if you cancel mid-month or mid-year. If you forget to cancel before your renewal date, you're out of luck.
Pausing Isn't an Option: Unfortunately, Shudder doesn't offer a way to pause your subscription. You either have it or you don't.
Your Watchlist: Your viewing history and watchlist are typically saved for a while if you decide to resubscribe later, but this isn't guaranteed.

Having Trouble Cancelling Your Shudder Subscription?

It can be frustrating when you can't find the cancel button. Here are a few common issues and how to solve them:

Check Third-Party Billing: The most common problem is forgetting where you signed up. If you can't cancel on the Shudder website, you likely subscribed through another service like Amazon Prime Video Channels, Roku, Apple App Store, or Google Play. You must cancel through that specific service.
Use a Desktop Browser: Sometimes, the mobile site can be buggy. Try logging into your account on a desktop or laptop computer to access the full account settings.
Clear Your Cache or Use Incognito: A simple browser issue could be the culprit. Clear your browser's cache and cookies or try using an incognito/private window to log in and cancel.
Contact Support Directly: If all else fails, contact Shudder's support team through their website's contact form. Be prepared to wait, as responses aren't always immediate.

Subscription Plans and Pricing (2025)

Plan	Price (USD)	Details
Monthly	$6.99/month	Billed monthly. Access to the entire library of horror, thriller, and suspense films and series. Ad-free.
Annual	$71.88/year	Billed annually ($5.99/month equivalent). Saves about 15% compared to the monthly plan. Includes all the same features.

How Pine AI Can Help You Cancel Your Shudder Subscription

Tired of navigating confusing menus just to cancel a subscription? Let Pine AI handle it. We'll cancel your Shudder subscription quickly, securely, and for free. Just link your account, and we'll take care of the rest, ensuring you're not billed again. Save time and avoid the hassle.

Frequently Asked Questions about Shudder

Chloe Anne-Bennett

Streaming & Entertainment Editor

Chloe Anne-Bennett is the Streaming & Entertainment Editor at Pine AI. Chloe is a leading voice on the business of streaming, entertainment and the evolving landscape of digital media. Before contributing to Pine AI, Chloe was an entertainment correspondent for a major news outlet, where she reported on everything from box office trends to the impact of streaming services on traditional media. At Pine AI, Chloe leverages her deep industry knowledge to provide our readers with insightful analysis of the latest trends, helping them make sense of their subscriptions and where to hit the sweet spots in how to handle customer service reps.