KinoPoisk, launched way back in 2003, is basically Russia's version of IMDb, but it also morphed into a streaming service. It's now part of the Yandex Plus subscription, which bundles a bunch of services together. Maybe you signed up to watch the super popular series 'The Boy's Word' and now you're done with it. It happens. This guide will help you cancel your subscription, which typically costs from $3 to $5 a month, without any extra headaches. We'll cover how to cancel on desktop, iOS, and Android, potentially saving you up to $40 a year on a service you don't use.
How to Cancel KinoPoisk on iPhone (iOS)
If you subscribed to KinoPoisk through the Apple App Store, you have to cancel it through your iPhone or iPad settings. Yandex can't cancel it for you.
1 Open Your iPhone Settings
Tap the gray gear icon on your home screen to open the Settings app.
2 Access Your Apple ID
Tap on your name and profile picture at the very top of the Settings menu. This will take you to your Apple ID, iCloud, and subscription settings.
3 Navigate to Subscriptions
On the Apple ID screen, tap on the Subscriptions option. You'll see a list of all your active and expired subscriptions tied to your Apple account.
4 Find and Select KinoPoisk
Scroll through the list to find your KinoPoisk or Yandex Plus subscription. Tap on it to open the management screen.
5 Cancel the Subscription
Tap the red Cancel Subscription button at the bottom of the screen. You'll need to confirm your choice. Your access will continue until the end of the current billing cycle.
How to Cancel KinoPoisk on Android
For subscriptions made via the Google Play Store, the cancellation must be handled there. It's a pretty simple process, but you can't do it from the KinoPoisk app itself.
1 Open the Google Play Store
Find and tap the Google Play Store icon on your Android device's home screen or app drawer.
2 Go to Your Profile Menu
Tap on your profile icon or initial in the top-right corner of the screen.
3 Select Payments & Subscriptions
From the menu that appears, tap on Payments & subscriptions. This is where Google manages all your recurring charges.
4 Open Your Subscriptions List
Tap on Subscriptions to see a list of all services you're currently subscribed to through Google Play.
5 Find KinoPoisk and Cancel
Locate the KinoPoisk or Yandex Plus subscription in the list and tap on it. Follow the on-screen instructions to Cancel subscription. It's usually a straightforward process from here.
How to Cancel KinoPoisk on Desktop or Laptop
This is the most direct way to cancel if you signed up on their website. Honestly, I had to click 'cancel' twice before it actually registered. Just be persistent.
1 Go to the Yandex Plus Website
Open your web browser and navigate to the Yandex Plus management page. You can usually find this by searching for 'Yandex Plus account'.
2 Log In to Your Account
Sign in using the Yandex ID that is linked to your KinoPoisk subscription. This is the most important step, so make sure you're using the correct email.
3 Find Your Subscription Details
Once logged in, you should see your Yandex Plus status. Look for a button or link that says Manage subscription or something similar. It's often located under your profile icon.
4 Initiate the Cancellation
On the subscription management page, scroll down to find the cancel option. They sometimes hide it, so look carefully for a link that says 'Cancel subscription'. They really don't want you to leave.
5 Confirm Your Cancellation
Yandex will likely present you with an offer to stay, like a discount for the next few months. If you're sure you want to cancel, decline the offer and confirm your decision. You should receive an email confirmation shortly after.
Cancel by Contacting Support
If you're stuck, you can try contacting Yandex support through their online help form. There isn't a direct phone number or email for cancellations, which is frustrating. This method is slow, and you'll need to provide your account details and explain why you can't cancel it yourself. Use this as a last resort, as it can take a few days to get a response.
Having Trouble Cancelling Your KinoPoisk Subscription?
Still running into issues? Here are a few things to try:
- Check where you subscribed. If you can't find the subscription on the Yandex website, you probably signed up through Apple or Google Play. You must cancel it on that specific platform.
- Use a desktop computer. Sometimes the mobile website is buggy or missing options. The desktop version of the Yandex Plus account page is almost always more reliable for managing your subscription.
- Clear your browser cache. Old data can sometimes cause login or display issues. Try clearing your cache and cookies or using an incognito/private browser window.
- Contact support directly. If nothing else works, file a support ticket. It's slow, but they can manually cancel the subscription for you if there's a technical problem on their end.
Subscription Plans and Pricing (2025)
Plan | Monthly Price (USD) | Details |
---|---|---|
Yandex Plus | $4.99 | Access for 1 user to KinoPoisk, Yandex Music, and other perks. |
Yandex Plus Multi | $7.99 | All Plus benefits for up to 4 family members on 10 devices. |
How Pine AI Can Help You Cancel Your KinoPoisk Subscription
Tired of navigating confusing menus just to cancel a subscription? Pine AI takes care of it for you. We handle the entire cancellation process for KinoPoisk securely and efficiently. Save time and avoid future charges with just a few clicks.
Frequently Asked Questions about KinoPoisk
Chloe Anne-Bennett
Streaming & Entertainment Editor
Chloe Anne-Bennett is the Streaming & Entertainment Editor at Pine AI. Chloe is a leading voice on the business of streaming, entertainment and the evolving landscape of digital media. Before contributing to Pine AI, Chloe was an entertainment correspondent for a major news outlet, where she reported on everything from box office trends to the impact of streaming services on traditional media. At Pine AI, Chloe leverages her deep industry knowledge to provide our readers with insightful analysis of the latest trends, helping them make sense of their subscriptions and where to hit the sweet spots in how to handle customer service reps.