KinoPoisk has been around since 2003, but maybe the hype around The Boy's Word has faded for you. Subscriptions range from $2.99 to $9.99 per month. You can cancel on iOS, Android, or desktop to save up to $120 annually. Visit kinopoisk.ru. TrustPilot data for parent company Yandex shows a rough 2.1-star rating, with users citing "impossible cancellation" loops and poor technical support as major headaches. Recent complaints spike around incorrect billing amounts during service outages. If you are done paying for content you do not watch, here is the fix.
How to Cancel KinoPoisk on iPhone (iOS)
If you subscribed through the App Store, Apple handles the billing. You cannot cancel this inside the KinoPoisk app itself.
1 Open Settings
Tap the grey Settings gear icon on your home screen. It is usually on the first page.
2 Tap Your Name
Click your Apple ID name at the very top of the list. It has your profile picture next to it.
3 Select Subscriptions
Tap on Subscriptions. If you do not see it, look for Media & Purchases instead.
4 Find KinoPoisk
Scroll until you see KinoPoisk or Yandex Plus in the Active list. Tap it.
5 Cancel Subscription
Hit Cancel Subscription in red text. You might have to confirm this choice again.
How to Cancel KinoPoisk on Android
Most Android users pay via Google Play. If you paid directly with a credit card inside the app, use the Desktop method below.
1 Open Play Store
Launch the Google Play Store app on your phone.
2 Tap Profile Icon
Click your profile picture in the top right corner.
3 Go to Payments
Select Payments & subscriptions from the menu list.
4 Select Subscriptions
Tap Subscriptions to see everything you are paying for through Google.
5 Cancel KinoPoisk
Find KinoPoisk or Yandex Plus, tap it, and select Cancel subscription. Follow the prompts to confirm.
How to Cancel KinoPoisk on Desktop
This is the method to use if you signed up directly on their website. The interface can be tricky, often trying to make you pause instead of cancel.
1 Log In
Go to the KinoPoisk website and log in. You will likely be redirected to your Yandex ID.
2 Go to Plus Settings
Click your avatar in the top right and select Plus subscription or Yandex Plus.
3 Manage Subscription
Look for the status bar showing your active plan. Click Manage or the settings gear icon.
4 Cancel Subscription
Scroll down to find the cancel button. It is often greyed out or hidden behind a "Pause subscription" offer. Keep clicking Cancel until it confirms.
What is KinoPoisk Cancellation Policy
KinoPoisk, via Yandex Plus, generally does not offer refunds. Once you cancel, your access continues until the end of the current billing cycle. This is standard, but still annoying if you just renewed yesterday. According to recent user feedback on Pissed Consumer, the "pause" feature often confuses people into thinking they cancelled, only for billing to resume months later. Make sure you fully cancel. If you are on a free trial, cancel at least 24 hours before it ends to avoid a surprise charge.
Having Trouble Cancelling Your KinoPoisk Subscription?
If the buttons are not working, try these fixes:
- Check the Source: Did you buy it via Apple, Google, or direct? You must cancel where you bought it.
- Multiple Accounts: Yandex accounts can be messy. Ensure you are logged into the specific account that holds the Plus subscription.
- Desktop Mode: If the mobile site is glitching (it happens a lot), switch to a laptop or use "Request Desktop Site" on your phone browser.
- Card Block: If all else fails, contact your bank to stop the payments.
Subscription Plans and Pricing (2025)
| Plan Name | Monthly Price (Est. USD) | Details |
|---|---|---|
| Yandex Plus (Basic) | ~$2.99 | Access to KinoPoisk HD and Yandex Music for 1 user. |
| Plus Multi | ~$4.99 | Same features, but allows up to 4 accounts (family plan). |
| Plus with Amediateka | ~$9.99 | Includes HBO content and additional premium channels. |
How Pine AI Can Help You Cancel Your KinoPoisk Subscription
Streaming prices have jumped nearly 25% across the board in the last year, so cutting a niche service like KinoPoisk is a smart move for your wallet. Pine AI makes this painless.
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Step 1: Let's get started to cancel KinoPoisk Simply tell us that you want to cancel your subscription with KinoPoisk, and we will ask for some account details to get started.
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Step 2: Pine gets to work We navigate the confusing clicks, wait on hold, and handle the awkward conversations to ensure it is actually cancelled. We do not just suggest it; we finish it.
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Step 3: You're free from KinoPoisk The payments stop and you get your time back. No "retention offers," no run-around, just a confirmed "one-and-done" result.
Frequently Asked Questions about KinoPoisk
Can I unsubscribe from KinoPoisk anytime?
Can I get a refund from KinoPoisk if I forgot to cancel?
How do I know my KinoPoisk subscription is cancelled?
How long does it take for KinoPoisk to cancel?
What else should I know before I cancel my KinoPoisk subscription?
How do I raise a complaint to KinoPoisk?
How does Pine AI work with KinoPoisk to cancel my subscription?
