Founded in 2010, iQIYI dominates the Asian streaming market, but maybe you are finally done binge-watching The Knockout or Story of Kunning Palace. Subscription plans range from $8.99 to $11.99 per month across iOS, Android, and desktop platforms. You could save up to $144 annually by cancelling today. Visit iQIYI for account access. Recent data from TrustPilot highlights a frustrating 1.6-star rating, while Pissed Consumer reports over 50 complaints in the last 3 years, mostly regarding "billing glitches" and "non-existent customer support." With streaming costs rising globally, dropping this service is a smart move if the app keeps crashing or the subtitles are out of sync.
How to Cancel iQIYI on iPhone (iOS)
Most US users subscribe via the App Store for convenience. Here is how to stop the auto-renewal on your iPhone.
1 Open Settings
Tap the grey Settings gear icon on your home screen. Do not open the iQIYI app itself since Apple handles the billing.
2 Tap Your Name
Click your Apple ID name at the very top of the menu. It usually has your profile picture next to it.
3 Select Subscriptions
Tap Subscriptions. If you do not see it, check under 'Media & Purchases' instead.
4 Choose iQIYI
Find iQIYI in the list of active subscriptions. If it is not there, you might have subscribed via the website directly.
5 Cancel Subscription
Tap Cancel Subscription. You might have to confirm this choice again. Once done, the text should change to an expiration date.
How to Cancel iQIYI on Android
If you are on Android, deleting the app does nothing. You must cancel through the Play Store.
1 Open Google Play Store
Launch the Play Store app. Make sure you are signed into the correct Google account used for the purchase.
2 Tap Profile Icon
Click your profile picture in the top right corner.
3 Payments & Subscriptions
Select Payments & subscriptions from the menu list.
4 Select Subscriptions
Tap Subscriptions to view your active list.
5 Cancel iQIYI
Tap on the iQIYI icon and select Cancel subscription. Follow the on-screen prompts to confirm. Google might ask why you are leaving, just pick any reason.
How to Cancel iQIYI on Desktop (Web)
The website interface can be cluttered. Keep an eye out for the VIP management section.
1 Log In
Go to the iQIYI website and log in to your account.
2 Go to VIP Page
Click the gold VIP icon or your profile picture in the top navigation bar.
3 Manage Subscription
Look for a button labeled Manage or My VIP. The translation can sometimes be slightly off.
4 Turn Off Auto-Renewal
Find the Auto-Renewal settings and click Cancel. You will likely need to click through a few 'Are you sure?' screens that try to offer you discounts.
What is iQIYI Cancellation Policy
iQIYI operates on a strict no-refund policy for the current billing cycle. Once you cancel, your VIP benefits continue until the date you have already paid for. For example, if you pay on the 1st and cancel on the 5th, you keep access until the end of the month. They do not prorate refunds. This is a common complaint on forums where users expect money back for unused days. You must cancel at least 24 hours before the renewal date to avoid getting hit with another charge. It is annoying, but standard for streaming services.
Having Trouble Cancelling Your iQIYI Subscription?
If the steps above did not work, you are not alone. Here are a few common fixes:
- Check Third-Party Billing: Did you sign up through a bundle, Roku, or a mobile carrier? You have to cancel through them, not iQIYI directly.
- Switch Devices: The mobile site is often glitchy. Try logging in on a desktop computer (Chrome or Firefox) to find the cancel button.
- VIP Status Lag: Sometimes the app still shows you as 'Active' immediately after cancelling. Check your email for a confirmation receipt to be sure.
- Contact Support: If all else fails, email their support team. Just be warned, response times can be slow.
Subscription Plans and Pricing (2025)
| Plan | Monthly Price | Annual Price | Features |
|---|---|---|---|
| Standard VIP | $8.99 | $89.99 | 1080P, 2 Screens, Skip Ads |
| Premium VIP | $11.99 | $99.99 | 4K, 4 Screens, Dolby Audio |
How Pine AI Can Help You Cancel Your iQIYI Subscription
Streaming services are getting more expensive in 2025, and keeping track of every renewal date is a hassle. Pine AI simplifies the chaos by handling the cancellation process for you.
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Step 1: Let's get started to cancel iQIYI Simply tell us that you want to cancel your subscription with iQIYI, and we will ask for some account details to get started.
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Step 2: Pine gets to work We navigate the confusing clicks, wait on hold, and handle the awkward conversations to ensure it is actually cancelled. We do not just suggest it; we finish it.
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Step 3: You're free from iQIYI The payments stop and you get your time back. No "retention offers," no run-around, just a confirmed "one-and-done" result.
Frequently Asked Questions about iQIYI
Can I unsubscribe from iQIYI anytime?
Can I get a refund from iQIYI if I forgot to cancel?
How do I know my iQIYI subscription is cancelled?
How long does it take for iQIYI to cancel?
What else should I know before I cancel my iQIYI subscription?
How do I raise a complaint to iQIYI?
How does Pine AI work with iQIYI to cancel my subscription?
