So, you signed up for iQIYI to watch that one C-drama everyone on TikTok was talking about, like 'Story of Kunning Palace', and now you're done. It happens. iQIYI, founded in 2010, is a huge streaming service for Asian content, but keeping subscriptions you don't use is just throwing money away. This guide will help you cancel your plan without any extra headaches. With subscriptions ranging from $6.99 to $9.99, you can save up to $120 a year by canceling. We'll cover how to do it on iOS, Android, and desktop.
How to Cancel iQIYI on iPhone (iOS)
If you subscribed to iQIYI through the Apple App Store, you have to cancel it through your Apple account. You can't do it in the iQIYI app itself, which is a common point of confusion.
1 Open the Settings App
Find and tap the gray gear icon on your home screen to open your iPhone's Settings.
2 Tap Your Apple ID
Your name and profile picture are at the very top of the Settings menu. Tap on it to access your Apple ID, iCloud, and other media settings.
3 Select Subscriptions
On the Apple ID screen, tap on Subscriptions. It feels like they bury this option on purpose, but you'll find it here. You might need to sign in.
4 Find and Cancel iQIYI
A list of all your active and expired subscriptions will appear. Find iQIYI in the list and tap on it. Then, tap the Cancel Subscription button. You'll need to confirm your choice.
How to Cancel iQIYI on Android
For Android users, cancellation is handled through the Google Play Store. It's a straightforward process once you know where to look.
1 Open the Google Play Store
Launch the Google Play Store app on your Android device. This is where all your app-based subscriptions are managed.
2 Access Your Profile
Tap on your profile icon in the top-right corner of the screen. This will open a menu with several options.
3 Go to Payments & Subscriptions
From the menu, select Payments & subscriptions. Then, on the next screen, tap Subscriptions.
4 Locate and Cancel iQIYI
You'll see a list of your current subscriptions. Find iQIYI and tap on it. At the bottom of the screen, tap Cancel subscription and follow the on-screen prompts to confirm.
How to Cancel iQIYI on Desktop or Laptop
Canceling directly on the iQIYI website is a good option if you didn't subscribe through a mobile app store.
1 Visit the iQIYI Website
Open your web browser and go to the official iQIYI website at iq.com. This method is often the most reliable, especially if the app is acting up.
2 Log In to Your Account
Click the Log In button at the top right corner and enter your account credentials.
3 Navigate to Your Account Settings
Once logged in, hover over your profile icon and select My Account or Account Settings from the dropdown menu.
4 Find Your Subscription Details
Look for a section labeled My VIP or Subscription. This page will show your current plan details and renewal date.
5 Cancel Your Subscription
There should be an option to Cancel Subscription or Turn Off Auto-Renew. Click it and follow the final confirmation steps. Honestly, I had to click it twice before it registered. Maybe it was a glitch.
Cancel by Email
If you're struggling with the online methods, you can try emailing iQIYI's customer support directly at [email protected]. Make sure to include the email address associated with your account and a clear request to cancel your subscription. Be prepared for a wait, as response times can vary.
Before You Cancel: What You Should Know
Before you go, here are a few things to keep in mind:
- No Refunds for Partial Months: iQIYI does not offer prorated refunds. If you cancel, you can continue to use the service until the end of your current billing cycle. Don't expect any money back if you cancel a day after your renewal.
- Your Account Remains: Canceling your subscription doesn't delete your account. Your watch history and preferences will likely still be there if you decide to resubscribe later.
- Check for Third-Party Billing: Remember to confirm where you originally subscribed. If it was through a partner like Amazon or your mobile provider, you'll need to cancel through them directly.
Having Trouble Cancelling Your iQIYI Subscription?
It can be frustrating when cancellation doesn't work as expected. Here are a few things to try:
- Double-Check Your Subscription Source: The most common issue is trying to cancel in the wrong place. If you subscribed on your iPhone, you must cancel through Apple. If you subscribed on the website, you must cancel there.
- Use a Desktop Browser: Sometimes mobile apps or websites can be buggy. Try logging into your account on a desktop or laptop computer to process the cancellation.
- Clear Your Browser Cache: Old data stored in your browser can sometimes cause issues. Clear your cache and cookies, or try using an incognito/private browsing window.
- Contact Support Directly: When all else fails, reach out to their support team via email at [email protected]. It might not be fast, but they can perform a manual cancellation for you.
Subscription Plans and Pricing (2025)
| Plan | Monthly Price (USD) | Annual Price (USD) | Details |
|---|---|---|---|
| Standard VIP | $8.99 | $89.99 | 2 screens at once, 1080p quality, ad-free viewing. |
| Premium VIP | $11.99 | $119.99 | 4 screens at once, 4K & Dolby Atmos support, ad-free viewing. |
How Pine AI Can Help You Cancel Your iQIYI Subscription
Tired of navigating confusing menus and worrying about unwanted charges? Pine AI can cancel your iQIYI subscription for you. It's fast, secure, and takes the stress out of managing your accounts. Let us handle the hassle so you don't have to.
Frequently Asked Questions about iQIYI
Can I unsubscribe from iQIYI anytime?
Can I get a refund from iQIYI if I forgot to cancel?
How do I know my iQIYI subscription is cancelled?
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How does Pine AI work with iQIYI to cancel my subscription?
Chloe Anne-Bennett
Streaming & Entertainment Editor
Chloe Anne-Bennett is the Streaming & Entertainment Editor at Pine AI. Chloe is a leading voice on the business of streaming, entertainment and the evolving landscape of digital media. Before contributing to Pine AI, Chloe was an entertainment correspondent for a major news outlet, where she reported on everything from box office trends to the impact of streaming services on traditional media. At Pine AI, Chloe leverages her deep industry knowledge to provide our readers with insightful analysis of the latest trends, helping them make sense of their subscriptions and where to hit the sweet spots in how to handle customer service reps.
