ALO Wellness Club Is Now Free
The current ALO Wellness Club signed-out page says:
| Current public statement |
Meaning for cancellation |
| The app is now free |
There should not be a new paid subscription for normal access |
| No subscriptions |
A current signup should not require a paid membership |
| No credit card |
New access should not require payment details |
| Hundreds of programs and thousands of classes |
Access is tied to an ALO account rather than paid Alo Moves billing |
| Joining enrolls users in ALO Access |
Account membership may connect to ALO's loyalty program |
Because the platform changed, old cancellation instructions based only on $12.99 monthly or $129.99 annual pricing are outdated. Use current account status, app-store receipts, and ALO support for any legacy charge.
Membership Settings and Account History
ALO's Terms say users may cancel an ALO Account at any time and point to membership settings at https://www.wellnessclub.aloyoga.com/settings/membership. The same Terms say that after cancellation, users lose access to previous ALO Account history and training plans enrolled in during the membership when cancellation becomes effective.
Before canceling the account itself, save:
| Detail |
Why it matters |
| Account email |
Locates the ALO account |
| Membership status |
Shows whether paid billing remains |
| Training plan history |
Terms say history can be lost after cancellation |
| Favorite classes or program names |
Helps if you want to rebuild a routine later |
| Charge date and amount |
Needed for any legacy billing question |
If the only issue is a legacy charge, ask support whether billing can be stopped without deleting useful account history.
Apple and Google Billing
Some legacy Alo Moves users may have subscribed through an app store. If ALO membership settings do not show a charge, check the platform that processed payment.
| Platform |
Where to check |
| Apple |
Apple ID > Subscriptions > Alo Moves or ALO Wellness Club |
| Google Play |
Google Play > Payments and subscriptions > Subscriptions |
| Card statement |
Merchant descriptor and charge date |
| ALO account |
Membership settings |
Save the receipt and cancellation confirmation from the platform. ALO support may need that record if the account email is different from the app-store email.
If You Were a Paid Subscriber Before the Free Change
Use this checklist:
- Check current membership status in ALO Wellness Club.
- Search email for Alo Moves, ALO Wellness Club, Apple, Google, or ALO receipts.
- Check whether a paid renewal remains in Apple or Google subscriptions.
- Email
support@wellnessclub.aloyoga.com if any legacy charge remains active.
- Ask for the renewal status and whether any unused paid period, refund, credit, or account adjustment applies.
- Save the support response.
Do not rely on old price-based instructions. The current official site says normal access is free.
If ALO Charges You After Cancellation
Prepare:
| Evidence |
Why it matters |
| Membership settings screenshot |
Shows current ALO account status |
| Apple or Google receipt |
Shows app-store billing |
| Card statement line |
Shows charge date and descriptor |
| Cancellation confirmation |
Shows timing |
| Account email |
Locates the account |
| Support response |
Shows ALO's decision |
Ask support to identify whether the charge is legacy Alo Moves billing, app-store billing, ALO product order billing, or another ALO account. If a credit card charge still appears to be a billing error after merchant or platform review, the FTC says written billing-error notices generally must reach the card issuer within 60 days after the first bill with the error was sent.
What to Say When You Cancel
Use this script:
"Please confirm whether my Alo Moves / ALO Wellness Club account has any active paid membership or renewal. My account email is [email]. I see a charge or renewal for [amount] on [date] from [ALO / Apple / Google / unknown]. Please confirm whether billing is active, how to stop it, whether cancellation affects account history or training plans, and whether any refund, credit, or unused paid-period adjustment applies."
If you are canceling the account itself, add:
"Please confirm what account history or training plans will be lost if I cancel the ALO account."
Let Pine AI Help Cancel the Subscription
