Netflix, founded way back in 1997, is the king of streaming. But maybe you've binged all of Baby Reindeer and now you're just paying for nothing. It happens. With plans ranging from $6.99 to $22.99, that monthly charge adds up. This guide shows you how to cancel your subscription on desktop, iOS, and Android, potentially saving you up to $276 a year. Let's get that money back in your pocket.
How to Cancel Netflix Subscription on Desktop
Honestly, this is the most straightforward way to cancel. No app stores, no weird billing rules. Just you, your browser, and the cancel button. I had to refresh the page once because the button didn't load, which was annoying, but it worked the second time.
1 Log In to Your Account
Open your web browser and go to Netflix.com. If you're not already logged in, you'll need to enter your credentials.
2 Navigate to Account Settings
Hover over your profile icon in the top-right corner of the page. A dropdown menu will appear. Click on Account.
3 Find the Cancel Button
Under the 'Membership & Billing' section, you should see a big, gray button that says Cancel Membership. It's usually pretty prominent. Click it.
4 Confirm Your Cancellation
Netflix will ask you to confirm. They might offer to downgrade your plan instead. Just look for the blue Finish Cancellation button to finalize it. Don't get distracted by the other offers.
How to Cancel Netflix Subscription on iOS
If you signed up for Netflix through your iPhone or the App Store, you have to cancel it through Apple. Why? Because Apple handles the billing. It's a few extra steps, but it's the only way that works for this payment method.
1 Open Your iPhone/iPad Settings
You can't cancel in the Netflix app. It's a classic subscription trap. Open the Settings app on your iPhone or iPad instead.
2 Tap Your Apple ID
Tap on your Apple ID name right at the top of the Settings screen.
3 Go to Subscriptions
On the next screen, tap on Subscriptions. You'll see a list of all your active and expired app subscriptions.
4 Select Netflix
Find and tap on Netflix in the list. If you don't see it here, you're likely billed directly by Netflix and should use the Desktop method.
5 Tap 'Cancel Subscription'
Tap the red Cancel Subscription button and then confirm your choice. That's it. You're free.
How to Cancel Netflix Subscription on Android
Canceling on Android can be confusing. If you're billed through Google Play, you have to cancel there. If you're billed directly by Netflix, you must use the Desktop/browser method, even if you're on your phone. Check your bank statement if you're not sure who is billing you.
1 Open the Google Play Store
Open the Google Play Store app on your Android device. Make sure you're signed into the correct Google Account.
2 Tap Your Profile Icon
Tap on your profile icon in the top-right corner. This will open up the main menu.
3 Find Your Subscriptions
From the menu, select Payments & subscriptions, and then on the next screen, tap Subscriptions.
4 Select Netflix
You'll see a list of your subscriptions managed by Google Play. Find Netflix and tap on it.
5 Cancel the Subscription
At the bottom of the screen, tap Cancel subscription and follow the prompts to confirm. Weirdly, a friend of mine said this didn't work on his tablet, only his phone. So if it fails, try another device.
Cancel Netflix Subscription with Live Chat
Netflix pushes users towards its online Help Center. You can start a Live Chat by going to the Netflix Help Center, scrolling to the bottom, and clicking the 'Start Live Chat' button. Be prepared to wait, especially during peak hours. A user on Reddit mentioned, 'The chat bot made me answer 5 questions before I could even talk to a human.'
Cancel Netflix Subscription with Phone
You can call Netflix support at 1-844-505-2993. This line is primarily for technical support, but they can help with account issues. Have your account email or phone number ready. Expect a wait and potentially a few transfers if your issue is complex.
Netflix doesn't offer prorated refunds. If you cancel, you can keep streaming until the end of your current billing cycle. Your viewing history and profiles are saved for 10 months, so if you decide to come back, your recommendations will be waiting for you. There is no option to 'pause' your account; you just cancel and resubscribe later.
Netflix Plans and Pricing 2025
| Plan | Monthly Price (USD) | Details |
|---|---|---|
| Standard with ads | $6.99 | Watch on 2 supported devices at a time. Full HD resolution. You'll see ads before and during shows. No downloads. |
| Standard | $15.49 | Watch on 2 supported devices at a time. Full HD resolution. No ads. Download on 2 supported devices. |
| Premium | $22.99 | Watch on 4 supported devices at a time. Ultra HD (4K) and HDR available. No ads. Download on 6 supported devices. Includes Netflix spatial audio. |
Frequently Asked Questions about Netflix
Can I unsubscribe from Netflix anytime?
Can I get a refund from Netflix if I forgot to cancel?
How do I know my Netflix subscription is cancelled?
How long does it take for Netflix to cancel?
What else should I know before I cancel my Netflix subscription?
How do I raise a complaint to Netflix?
Chloe Anne-Bennett
Streaming & Entertainment Editor
Chloe Anne-Bennett is the Streaming & Entertainment Editor at Pine AI. Chloe is a leading voice on the business of streaming, entertainment and the evolving landscape of digital media. Before contributing to Pine AI, Chloe was an entertainment correspondent for a major news outlet, where she reported on everything from box office trends to the impact of streaming services on traditional media. At Pine AI, Chloe leverages her deep industry knowledge to provide our readers with insightful analysis of the latest trends, helping them make sense of their subscriptions and where to hit the sweet spots in how to handle customer service reps.
