How to Cancel Supernatural Subscription (2025 Guide)

Stop paying for unused VR workouts. Learn how to cancel Supernatural on iOS, Android, and Meta Quest. Save up to $100/year and avoid hidden renewal fees.

Last Edited on 19 Dec, 2025

Ethan Davis, Senior Fitness and Wellness Editor

8 min read

Supernatural, the VR fitness hit launched in 2020, turns your Meta Quest into a gym. But if you are tired of boxing to the same playlist or just dusting off your headset like a forgotten Peloton, it is time to quit. Subscriptions run from $9.99 to $99.99, so cancelling saves you up to $100 annually. Visit Supernatural. Like the recent online chatter about VR fatigue, many users are stepping away. Trustpilot data shows mixed reviews, with complaints often citing "billing confusion" and "hard-to-find cancel buttons" as major headaches. With total complaints in the last 3 years rising on consumer sites, you are not alone in wanting out.

How to Cancel Supernatural on iPhone (iOS)

If you subscribed through the Supernatural Companion App on your iPhone, you must cancel through Apple. Deleting the app does nothing.

1 Open Settings

Tap the grey Settings gear icon on your home screen. Do not open the Supernatural app itself, as Apple handles the billing if you signed up here.

2 Tap Your Name

Click your Apple ID name at the very top of the list. It is usually right above Airplane Mode.

3 Select Subscriptions

Tap Subscriptions. If you do not see it, check under 'Media & Purchases' instead. It hides sometimes.

4 Find Supernatural

Scroll until you see Supernatural. Tap it. If it is not there, you likely subscribed via Meta or their website directly.

5 Cancel Subscription

Hit Cancel Subscription. You might have to confirm it again. Keep clicking until it says 'Expires on' instead of 'Renews on'.

How to Cancel Supernatural on Android

For users who signed up via the Android Companion App. Google handles these payments, not Supernatural directly.

1 Open Google Play Store

Launch the Play Store app. Make sure you are signed into the Google account you used to buy the membership.

2 Tap Profile Icon

Click your profile picture in the top right corner.

3 Payments & Subscriptions

Select Payments & subscriptions, then tap Subscriptions.

4 Select Supernatural

Find Supernatural in the list. Tap it to open the details page.

5 Cancel Subscription

Tap Cancel subscription at the bottom. Follow the on-screen prompts. They might ask why you are leaving. Just pick an option and confirm.

How to Cancel Supernatural via Meta Quest App

Most users sign up directly through their Meta account. This is the most common method.

1 Open Meta Horizon App

Open the Meta Horizon app on your phone. This is the main app you use to manage your VR headset.

2 Go to Menu

Tap the Menu button (usually three lines) in the bottom right corner.

3 Access Settings

Tap the Settings gear icon. It might be near the top or bottom depending on the latest update.

4 Find Subscriptions

Tap on Subscriptions. You will see a list of all your VR app subscriptions here.

5 Cancel Supernatural

Select Supernatural and tap Cancel Subscription. Confirm your choice. If you do not see it here, you probably signed up on their website.

How to Cancel Supernatural on Desktop

Use this method if you signed up directly via the Supernatural website rather than through an app store.

1 Visit the Website

Go to getsupernatural.com and log in to your account.

2 Go to Settings

Click your profile icon or navigate to the Settings page.

3 Manage Membership

Look for a section labeled Membership or Subscription. Click Manage.

4 Cancel

Click Cancel Membership. Follow the prompts to finalize it. They will try to keep you. Stay strong.

Having Trouble Cancelling Your Supernatural Subscription?

If the buttons are missing or you are stuck in a loop, try these fixes:

Check the Source: The #1 issue is looking in the wrong place. If you bought it on your iPhone, it won't show up in your Meta account settings. Check your bank statement to see who is charging you (Apple, Google, or Meta).
Use a Desktop: Mobile sites glitch. Log in on a laptop to see the full dashboard.
Update the App: An outdated Meta Horizon app might hide the subscription menu.
Contact Support: If all else fails, email support@getsupernatural.com. It is slower, but it works.

Subscription Plans and Pricing (2025)

Plan	Price	Details
Monthly	$9.99 / mo	Billed monthly. Cancel anytime.
Annual	$99.99 / yr	Billed once a year. Best value (~$8.33/mo).

Prices are subject to change by Meta/Supernatural.

How Pine AI Can Help You Cancel Your Supernatural Subscription

With VR fitness trends cooling off in the last 12 months, many users are realizing they are paying for a digital gym they never visit. If you are done punching air, Pine AI makes leaving easy.

Step 1: Let's get started to cancel Supernatural Simply tell us that you want to cancel your subscription with Supernatural, and we'll ask for some account details to get started.
Step 2: Pine gets to work We navigate the confusing clicks, wait on hold, and handle the awkward conversations to ensure it's actually cancelled. We don't just suggest it; we finish it.
Step 3: You're free from Supernatural The payments stop and you get your time back. No "retention offers," no run-around, just a confirmed "one-and-done" result.

Start with Pine AI

Frequently Asked Questions about Supernatural

Can I unsubscribe from Supernatural anytime?

Yeah, whenever. You just have to do it before the renewal date or they charge you again.

Can I get a refund from Supernatural if I forgot to cancel?

Probably not. Their policy is pretty strict about no refunds for partial periods. I tried arguing with a bot about it once. Useless.

How do I know my Supernatural subscription is cancelled?

You should get an email confirmation immediately. If you don't see one, check your spam folder or log back in to double-check the status says "Expires" and not "Renews."

How long does it take for Supernatural to cancel?

It is instant.

What else should I know before I cancel my Supernatural subscription?

You lose access to the workouts the moment your current billing cycle ends. Also, your workout history stays saved if you ever decide to come back later.

How do I raise a complaint to Supernatural?

Email their support team directly. Good luck getting a human though.

How does Pine AI work with Supernatural to cancel my subscription?

We basically do the dirty work for you. You give us the details, we navigate the menus or talk to support, and you just get a notification when it is done.

Pine AI is an independent consumer assistance service. We are not affiliated with, endorsed by, or sponsored by Supernatural or any other company mentioned on this site.

Cancel Subscription with Pine AI

Why Use Pine AI?

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93% success rate on negotiation

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Ethan Davis

Senior Fitness and Wellness Editor

Ethan Davis is the Fitness & Wellness Content Editor at Pine AI, where he creates practical, evidence-based guides on health, exercise, and subscription services in the fitness wellness industry. With over a decade of experience in health journalism and fitness coaching, Ethan blends professional expertise with clear, relatable advice to help readers make informed decisions about their wellbeing. At Pine AI, Ethan’s mission is to help users navigate fitness and wellness subscriptions with confidence, ensuring they get real value while supporting their personal health goals.

Ethan Davis

Senior Fitness and Wellness Editor

More Supernatural Resources

Need help with other Supernatural services? Check out these helpful guides:

How to Contact Supernatural Customer Service

How to File a Complaint with Supernatural

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Discover other popular Gym Memberships and Wellness providers, and see how Pine AI could help you with tricky subscription cancellation issues.

How to Cancel Supernatural Subscription (2025 Guide)

How to Cancel Supernatural on iPhone (iOS)

1 Open Settings

2 Tap Your Name

3 Select Subscriptions

4 Find Supernatural

5 Cancel Subscription

How to Cancel Supernatural on Android

1 Open Google Play Store

2 Tap Profile Icon

3 Payments & Subscriptions

4 Select Supernatural

5 Cancel Subscription

How to Cancel Supernatural via Meta Quest App

1 Open Meta Horizon App

2 Go to Menu

3 Access Settings

4 Find Subscriptions

5 Cancel Supernatural

How to Cancel Supernatural on Desktop

1 Visit the Website

2 Go to Settings

3 Manage Membership

4 Cancel

Having Trouble Cancelling Your Supernatural Subscription?

Subscription Plans and Pricing (2025)

How Pine AI Can Help You Cancel Your Supernatural Subscription

Frequently Asked Questions about Supernatural

Ethan Davis

More Supernatural Resources

How to Contact Supernatural Customer Service

How to File a Complaint with Supernatural

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