Bonsai, established in 2016, offers business management tools for freelancers. With plans ranging from $25 to $79 monthly, cancelling saves you up to $948 annually. Available on iOS, Android, and desktop, you can manage subscriptions at hellobonsai.com. With the freelance market feeling as stressful as a kitchen shift in The Bear, cutting unnecessary overhead is crucial. Trustpilot reviews highlight frustrations like "unexpected charges" and "poor customer service," often citing difficulty stopping auto-renewals. Recent tech price hikes make these unused subscriptions painful. If you just signed up to send one contract, we get it.
How to Cancel Bonsai on Desktop or Laptop
Most users sign up via the web. If that is you, this is the only way to kill the billing. The mobile app often redirects you here anyway.
1 Log into Your Dashboard
Head over to the Bonsai website and log in. If you forgot your password, reset it now. You cannot cancel if you cannot get in.
2 Access Subscription Settings
Click on your profile icon or name in the sidebar. Select Subscription from the menu. It might be buried under 'Settings' depending on their latest update.
3 Initiate Cancellation
Look for a link that says Cancel Subscription or Downgrade. They often make this text smaller or grey to blend in. Click it.
4 Confirm Your Choice
They will likely show you a 'Are you sure?' page with retention offers. Ignore them. Click Cancel Subscription again to finalize it. If you do not see a confirmation screen, it did not go through.
How to Cancel Bonsai on iPhone (iOS)
If you subscribed through the App Store, you must cancel through Apple. Bonsai support cannot help you with this one.
1 Open Settings
Tap the grey Settings gear icon on your home screen. Do not open the Bonsai app itself.
2 Tap Your Apple ID
Tap your name at the very top of the Settings menu.
3 Select Subscriptions
Tap Subscriptions. If you do not see it, look under 'Media & Purchases'.
4 Find Bonsai
Scroll until you see Bonsai. Tap it. If it is not there, you probably signed up on their website directly (see the desktop steps above).
5 Cancel Subscription
Tap Cancel Subscription. You might have to scroll down to find the red text. Confirm it when prompted.
How to Cancel Bonsai on Android
Android users who paid via Google Play must cancel here. Deleting the app does nothing.
1 Open Google Play Store
Launch the Play Store app on your device.
2 Tap Profile Icon
Tap your profile picture in the top right corner.
3 Payments & Subscriptions
Tap Payments & subscriptions, then select Subscriptions.
4 Select Bonsai
Find Bonsai in the list. If it is missing, check the desktop instructions.
5 Cancel Subscription
Tap Cancel subscription at the bottom. Follow the on-screen instructions to confirm.
What is Bonsai Cancellation Policy
Bonsai operates on a strict auto-renewal basis. According to their terms, you must cancel before your next billing date to avoid being charged. They generally do not offer refunds for partial months or if you forget to cancel. Once you cancel, you retain access to premium features until the end of your current billing cycle. It is pretty standard for SaaS, but still annoying if you miss the deadline by a day.
Before You Cancel Bonsai: What You Should Know
Will I lose my data?
Usually, your account downgrades to a free or limited state. However, you should export all your invoices, contracts, and client lists before hitting cancel. You do not want to get locked out of a tax document later.
Can I pause instead?
Sometimes they offer a pause option during the cancellation flow to keep you around. If you just have a slow month, this might be better than cancelling and setting everything up again later.
Having Trouble Cancelling Your Bonsai Subscription?
Stuck in a loop? Here are a few things to try:
- Check the Source: If you do not see a cancel button on the website, you likely paid via Apple or Google. Check your phone settings.
- Browser Issues: Ad-blockers sometimes hide cancellation pop-ups. Try opening the page in Incognito mode or a different browser.
- Contact Support: If the button is literally missing, email their support. Be explicit: "I want to cancel immediately."
- Desktop vs Mobile: Weirdly, some features are hidden on mobile browsers. Log in from a laptop to be safe.
Subscription Plans and Pricing (2025)
| Plan | Monthly Price | Annual Price (Billed Yearly) | Details |
|---|---|---|---|
| Starter | $25/mo | $204/yr ($17/mo) | Basic invoicing and contracts for new freelancers. |
| Professional | $39/mo | $384/yr ($32/mo) | Adds workflow automation and client portal. |
| Business | $79/mo | $624/yr ($52/mo) | Includes subcontractor management and multiple seats. |
How Pine AI Can Help You Cancel Your Bonsai Subscription
Freelancers are cutting costs aggressively in 2025, and manual cancellations are a waste of billable hours. Pine AI handles the entire process for you so you can get back to work.
Step 1: Let's get started to cancel Bonsai Simply tell us you want to cancel Bonsai. We will ask for a few account details to locate the subscription.
Step 2: Pine gets to work We navigate the confusing clicks, wait on hold, and handle the awkward conversations to ensure it is actually cancelled. We do not just suggest it; we finish it.
Step 3: You're free from Bonsai The payments stop and you get your time back. No "retention offers," no run-around, just a confirmed "one-and-done" result.
Frequently Asked Questions about Bonsai
Can I unsubscribe from Bonsai anytime?
Can I get a refund from Bonsai if I forgot to cancel?
How do I know my Bonsai subscription is cancelled?
How long does it take for Bonsai to cancel?
What else should I know before I cancel my Bonsai subscription?
How do I raise a complaint to Bonsai?
How does Pine AI work with Bonsai to cancel my subscription?
