Spokeo has been aggregating public data for background checks since 2006. Plans range from a $0.95 trial to $29.95 monthly. It works on Desktop and Android. You could save up to $360 a year by cancelling. Visit Spokeo. With the massive popularity of Baby Reindeer on Netflix, curiosity about people is high, but so are the bills. The Better Business Bureau reports over 1,200 complaints in the last 3 years, often citing "billing confusion" or "auto-renewal surprises." Trustpilot reviews echo this, flagging poor support response times. If you are tired of the price hikes and confusing menus, here is how to get out.
How to Cancel Spokeo on Desktop or Laptop
This is the most reliable method. We tested it, and the mobile site can be glitchy.
1 Log In
Go to the Spokeo homepage and log in. If you forgot your password, reset it first. You cannot cancel without access.
2 Go to Account Settings
Click on your Avatar or profile picture in the top right corner. Select Account from the dropdown menu. It might be hidden under a generic icon.
3 Manage Account
Look for the Manage Account section. This is usually where they hide the billing details.
4 Cancel Subscription
Click Cancel Subscription. You will likely face a few screens trying to convince you to stay or offering a discount. Keep clicking through until you see a final confirmation screen.
How to Cancel Spokeo on Android
If you subscribed via the app, you must cancel via Google Play. Deleting the app does nothing.
1 Open Play Store
Tap the Google Play Store app on your device.
2 Tap Profile Icon
Tap your profile picture in the top right corner.
3 Select Payments & Subscriptions
Tap Payments & subscriptions, then tap Subscriptions.
4 Cancel Spokeo
Find Spokeo in the list. Tap it, then tap Cancel subscription. Follow the on-screen instructions to confirm.
How to Cancel Spokeo on iPhone (iOS)
Most Spokeo users sign up via the web, so this method only applies if you paid directly through Apple.
1 Open Settings
Tap the Settings app (the gear icon) on your home screen.
2 Tap Your Name
Tap your Apple ID banner at the very top of the menu.
3 Tap Subscriptions
Tap Subscriptions. Wait a second for the list to load.
4 Cancel Spokeo
If you see Spokeo listed here, tap it and select Cancel Subscription. If it is not there, you likely signed up via the web and need to use the Desktop method above.
Cancel Spokeo by Phone or Chat
If the buttons aren't working (classic), you can talk to a human.
- Phone: Call 1 (888) 906-0849. They are open 5 AM to 8 PM PT, 7 days a week. Expect hold times.
- Chat: Go to the Spokeo Contact page and look for the chat bubble, usually bottom right. The bot is annoying, but typing "Agent" repeatedly helps.
What is Spokeo Cancellation Policy
Spokeo is pretty strict. You can cancel at any time, but your subscription will continue until the end of the current billing cycle. This means if you just paid $29.95 yesterday and cancel today, you still have access for the month, but you won't get that money back. They generally do not offer refunds for partial months. It is a "use it or lose it" situation. Many users on BBB complain about the 7-day trial automatically converting to a full monthly plan without much warning, so timing is everything.
Before You Cancel Spokeo: What You Should Know
- No Refunds: Seriously, they rarely budge on this unless it was a clear technical error.
- Data Retention: Cancelling the sub stops the billing, but your account (and search history) usually remains. You have to request a separate data deletion if you want your info gone.
- Trial Traps: If you are on the $0.95 trial, cancel at least 24 hours before the 7 days are up. Otherwise, you get hit with the full monthly charge.
Having Trouble Cancelling Your Spokeo Subscription?
Stuck in a loop? Try these fixes:
- Check the Source: Did you pay via PayPal? Sometimes you have to cancel the recurring payment inside your PayPal account settings directly.
- Desktop Mode: If you are on a phone browser, switch to "Desktop Site" in your browser settings. The mobile interface sometimes hides the cancel button.
- Incognito Mode: Cookies can mess up the account page. Open an Incognito/Private window and try logging in there.
- Call Them: If the site is "down" (convenient, right?), call the number listed above immediately to leave a record of your intent to cancel.
Subscription Plans and Pricing (2025)
| Plan Type | Cost | Details |
|---|---|---|
| 7-Day Trial | $0.95 | Converts to monthly auto-renew if not cancelled. |
| Monthly Membership | ~$24.95 - $29.95 | Standard recurring plan. Price varies by user/promo. |
| 3-Month Membership | ~$14.95/mo | Billed as one lump sum upfront (~$44.85). |
| Individual Report | $0.95 - $1.95 | One-time fee for a single search (rarely offered now). |
How Pine AI Can Help You Cancel Your Spokeo Subscription
With background check services facing scrutiny and prices creeping up in 2025, it is the perfect time to cut ties with Spokeo. Pine AI makes it effortless.
Step 1: Let's get started to cancel Spokeo Simply tell us you want to cancel Spokeo. We will ask for a few account details to locate your subscription.
Step 2: Pine gets to work We navigate the confusing clicks, wait on hold, and handle the awkward conversations to ensure it is actually cancelled. We don't just suggest it; we finish it.
Step 3: You're free from Spokeo The payments stop and you get your time back. No "retention offers," no run-around, just a confirmed "one-and-done" result.
Frequently Asked Questions about Spokeo
Can I unsubscribe from Spokeo anytime?
Can I get a refund from Spokeo if I forgot to cancel?
How do I know my Spokeo subscription is cancelled?
How long does it take for Spokeo to cancel?
What else should I know before I cancel my Spokeo subscription?
How do I raise a complaint to Spokeo?
How does Pine AI work with Spokeo to cancel my subscription?
