Digit, launched in 2013 and now Oportun, automates savings but charges you for it. With "loud budgeting" trending on TikTok, paying $5 to $9.99 monthly just to save money feels wrong. You can save up to $120 annually by cancelling. Available on iOS, Android, and desktop. Visit Oportun. Trustpilot reviews highlight frustrations like "poor customer service" and "technical glitches" preventing withdrawals. The Better Business Bureau records over 1,000 complaints in the last 3 years, often regarding billing disputes. If you are done with the fees, here is the fix.
How to Cancel Digit (Oportun) on iPhone (iOS)
If you subscribed via the App Store, Apple handles the billing. Here is how to stop it.
1 Open Settings
Tap the grey Settings gear icon on your home screen. It is usually on the first page.
2 Tap Your Name
Click your Apple ID banner at the very top of the screen. It has your name and profile picture.
3 Select Subscriptions
Tap Subscriptions. If you do not see it, look for "Media & Purchases" instead.
4 Find Digit or Oportun
Scroll through the list to find Digit or Oportun. If it is not there, you likely signed up directly through their website (see the Desktop section).
5 Cancel Subscription
Tap Cancel Subscription. You might have to confirm this choice. Once done, the text should change to an expiration date.
How to Cancel Digit (Oportun) on Android
Android users billed through Google Play can cancel in seconds. Just follow these steps.
1 Open Google Play
Launch the Google Play Store app on your phone.
2 Tap Profile Icon
Click your profile picture in the top right corner.
3 Payments & Subscriptions
Select Payments & subscriptions from the menu list.
4 Select Subscriptions
Tap Subscriptions to view your active recurring charges.
5 Cancel Digit
Find Digit or Oportun in the list. Tap it, then hit Cancel subscription at the bottom. Follow the on-screen prompts to confirm.
How to Cancel Digit (Oportun) via App or Desktop
If you linked your bank directly and did not use an App Store, you must cancel through their system. Warning: You usually need a $0.00 balance first.
1 Empty Your Savings Balance
This is critical. Before closing the account, transfer all your saved money back to your linked checking account. If you have a balance, the app often blocks cancellation.
2 Open Settings
Log in to the app or website. Tap the user icon or Settings menu.
3 Manage Account
Look for My Account or Manage Account.
4 Close Account
Scroll down to find Close Account or Cancel Subscription. Digit often requires you to fully close the account to stop the monthly fee if you signed up directly.
Before You Cancel Digit: What You Should Know
Withdraw Your Funds First
Seriously, do not skip this. If you have even one cent in your Digit/Oportun savings bucket, the system might throw an error when you try to close the account. Transfer everything back to your main checking account and wait for it to clear (1-3 business days).
You Will Lose Access to History
Once you close the account, your transaction history and savings goals vanish. If you need records for taxes or budgeting, screenshot them now.
No Prorated Refunds
They generally do not refund the current month's fee. You lose access immediately upon closing the account in most cases.
Having Trouble Cancelling Your Digit Subscription?
The "Close Account" Button is Greyed Out
This usually happens because you still have funds in your Digit account. You must withdraw every penny. If a transfer is pending, you have to wait for it to settle before you can cancel.
I Deleted the App but Still Got Charged
Deleting the app does not cancel the service. You are still being billed. You need to reinstall it or log in via a desktop browser to properly close the account.
Support is Unresponsive
Users on Reddit report long wait times. If the app is glitching, try emailing [email protected] or [email protected]. Be persistent.
Subscription Plans and Pricing (2025)
| Plan Name | Monthly Cost | Features |
|---|---|---|
| Standard Plan | $5.00 | Automated savings, overdraft prevention, withdrawal access |
| Oportun Membership | $9.99 | Includes savings features plus credit building tools |
Note: Legacy Digit users are typically on the $5.00 tier, while newer Oportun sign-ups may see higher bundled pricing.
How Pine AI Can Help You Cancel Your Digit Subscription
Cancelling fintech apps like Digit can be scary because they hold your money, and recent reports show users struggling to withdraw funds before the door hits them. Pine AI handles the stress for you.
Step 1: Let's get started to cancel Digit Tell us you want to quit Digit. We will ask for a few details to locate your account.
Step 2: Pine gets to work We navigate the confusing menus and ensure your account is actually closed, not just "paused." We verify that the billing connection is severed so no more $5 surprise charges hit your bank.
Step 3: You're free from Digit Your subscription ends. No retention scripts, no "are you sure?" pop-ups, just a clean break and money back in your pocket.
Frequently Asked Questions about Digit
Can I unsubscribe from Digit anytime?
Can I get a refund from Digit if I forgot to cancel?
How do I know my Digit subscription is cancelled?
How long does it take for Digit to cancel?
What else should I know before I cancel my Digit subscription?
How do I raise a complaint to Digit?
How does Pine AI work with Digit to cancel my subscription?
