Maybe your startup felt like an episode of The Bear, but now it is just bills. Hiscox has covered business risks since 1901. Plans cost $22.50 to over $500 monthly. Cancel now to save up to $600 annually. Available on Desktop, iOS, and Android. Visit Hiscox. The Better Business Bureau lists 40+ complaints in the last 3 years. Users on Trustpilot scream about "poor customer service" and "billing glitches." With rising premiums and negative press about claim denials, it is time to go.
How to Cancel Hiscox on iPhone (iOS)
The iOS app is mostly for viewing documents, not managing billing. It is annoying.
1 Open the Hiscox App
Tap the Hiscox icon on your home screen. You cannot cancel through Apple ID settings because this is a direct commercial policy.
2 Access Policy Details
Tap on the specific policy you want to terminate. Look for the Policy Documents or Support tab.
3 Initiate Contact
Locate the "Contact Us" button. The app usually forces you to call an agent directly to cancel. Tap the number to dial.
How to Cancel Hiscox on Android
Android users report the app crashes often. You might just want to skip to the phone section.
1 Launch the App
Open the Hiscox Small Business app on your Android device. Log in with your credentials.
2 Navigate to Support
Tap the hamburger menu (three lines) in the top corner. Select Help or Contact Support.
3 Find the Agent Number
You will see a customer service number listed. You must call this number to finalize the cancellation.
How to Cancel Hiscox on Desktop
The desktop portal is the most reliable method, but they still hide the cancel button deep in the menus.
1 Log In to Customer Portal
Go to the Hiscox website and log in to your account. Use a Chrome browser for fewer glitches.
2 Select Your Policy
Click on the active policy you intend to cancel. It is usually listed under My Policies.
3 Submit a Request
Look for a "Cancel Policy" link. If it is missing (which happens often), use the Service Center messaging tool to request cancellation in writing.
Cancel Hiscox by Phone
This is the only way to be 100% sure it is done. Call 888-202-3007. They are available Monday through Friday, 7:00 AM to 10:00 PM ET. Prepare for a wait time. Tell the agent clearly that you want to cancel immediately.
What is Hiscox Cancellation Policy
Hiscox typically allows you to cancel at any time. However, they may charge a "minimum earned premium" (often 25%) if you cancel very early in the policy term. Refunds are usually pro-rated for the unused time. Users on Pissed Consumer often complain that refunds take weeks to process. There is no cooling-off period for business insurance in many states.
Before You Cancel Hiscox: What You Should Know
Cancelling creates a gap in coverage. This can invalidate your contracts with clients who require active Certificates of Insurance (COI). Also, if you try to get insurance later, that gap might raise your new rates. Make sure you have a new policy active before cutting this one.
Having Trouble Cancelling Your Hiscox Subscription?
If the phone lines are jammed, try these tips:
- Send a Certified Letter: Mail a written request to their Atlanta headquarters. It creates a paper trail they cannot ignore.
- Check Your Broker: Did you buy through a third party like Geico or a local broker? You must cancel through them, not Hiscox directly.
- Use the Chat: Sometimes the chat bot can escalate you to a human faster than the phone tree.
Subscription Plans and Pricing (2025)
| Plan Type | Monthly Cost (Est.) | Best For |
|---|---|---|
| General Liability | $22.50 - $45.00 | Slip-and-fall protection |
| Professional Liability | $30.00 - $60.00 | Consultants and freelancers |
| Business Owners Policy (BOP) | $40.00 - $85.00 | Liability + Property coverage |
| Cyber Security | $15.00 - $30.00 | Data breach protection |
How Pine AI Can Help You Cancel Your Hiscox Subscription
Small business costs are skyrocketing in 2025, and paying for insurance you don't need is a waste. Pine AI makes the breakup easy.
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Step 1: Let's get started to cancel Hiscox Simply tell us that you want to cancel your subscription with Hiscox, we'll ask for some account details to get started.
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Step 2: Pine gets to work We navigate the confusing clicks, wait on hold, and handle the awkward conversations to ensure it's actually cancelled. We don't just suggest it; we finish it.
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Step 3: You're free from Hiscox The payments stop and you get your time back. No "retention offers," no run-around, just a confirmed "one-and-done" result.
Frequently Asked Questions about Hiscox
Can I unsubscribe from Hiscox anytime?
Can I get a refund from Hiscox if I forgot to cancel?
How do I know my Hiscox subscription is cancelled?
How long does it take for Hiscox to cancel?
What else should I know before I cancel my Hiscox subscription?
How do I raise a complaint to Hiscox?
How does Pine AI work with Hiscox to cancel my subscription?
