So, you signed up for BeenVerified, found what you were looking for, and now you want out before the next bill hits. Smart move. Founded in 2007, BeenVerified is a people search tool that helps you dig up background info. Maybe you were checking out a date or trying to see if that person from 'Catfish' was real. It happens. With plans ranging from $19.49 to $29.99, the charges can add up if you forget about it. This guide covers how to cancel on desktop and mobile, helping you save up to $360 a year. Let's get it done.
How to Cancel Been Verified Subscription on Desktop
This is the most direct way to cancel. You have to do it through their website, even if you mostly use the mobile app. Weirdly, some users report the cancel button doesn't show up on mobile browsers, so using a computer is your best bet.
1 Log In to Your Account
Go to the BeenVerified website and sign in with your email and password. This is where the fun begins.
2 Navigate to the Dashboard
Once you're in, look for your name or 'Dashboard' in the top right corner of the page. Click on it to open your account menu.
3 Find the Cancel Link
In your account area, you should see your active plan details. Look for a link or button that says 'Cancel Subscription'. It's often in smaller text, so you might have to hunt for it a bit.
4 Follow the Prompts to Confirm
BeenVerified will likely ask you why you're leaving and might even offer you a discount to stay. If you're set on canceling, just push through these prompts until you get a final confirmation. I had to click 'Confirm Cancellation' twice before it actually stuck.
5 Check for a Confirmation Email
You should receive an email confirming your subscription has been canceled. Don't delete it. Keep it as proof just in case you see another charge.
How to Cancel Been Verified Subscription on Mobile (iOS & Android)
Thinking you can cancel through the App Store or Google Play? Nope. BeenVerified manages its billing directly, so you have to cancel on their website.
1 Open a Web Browser
You can't cancel your subscription directly through the iOS or Android app. The app is just for searching, not for billing management. Super annoying, I know.
2 Follow the Desktop Steps
You'll need to follow the exact same steps listed for the Desktop method. Go to the BeenVerified website on your phone's browser, log in, and navigate through your dashboard to find the cancellation link.
Cancel Been Verified Subscription with Phone
You can call BeenVerified's support team at 1-866-885-6520. They are available daily from 6:00 AM to 11:30 PM EST. Be ready for a potential wait. One user on Reddit said, 'I had to call twice. The first rep hung up on me.' So, your experience may vary.
Cancel Been Verified Subscription with Email
Send an email to support@beenverified.com. Make sure to include the full name and email address associated with your account to speed things up. Don't expect an instant reply; it usually takes them 1-2 business days to get back to you and process the cancellation.
First, know this: BeenVerified does not give refunds for subscription fees. If you cancel a day after your renewal, you've paid for that whole billing cycle. Also, once you cancel, you lose access to all your saved reports and search history, so be sure to download any PDFs you want to keep before you pull the plug.
Been Verified Plans and Pricing 2025
| Plan | Price per Month | Billing Cycle | Details |
|---|---|---|---|
| 1-Month Membership | $29.99 | Billed monthly | Full access to all search types, including people, phone, email, and address lookups. Best for short-term needs. |
| 3-Month Membership | $19.49 | Billed as $58.47 every 3 months | Same full access as the monthly plan but at a lower monthly rate. This is the plan that often catches people with a surprise renewal charge. |
Frequently Asked Questions about Been Verified
Can I unsubscribe from BeenVerified anytime?
Can I get a refund from BeenVerified if I forgot to cancel?
How do I know my BeenVerified subscription is cancelled?
How long does it take for BeenVerified to cancel?
What else should I know before I cancel my BeenVerified subscription?
How do I raise a complaint to BeenVerified?
Olivia Harper
Content Manager
Olivia Harper, a Content Manager with nine years of experience, creates user-focused guides on subscription services. Featured in Digital Consumer Reports, her work simplifies subscription terms and cancellations.
