BeenVerified's billing FAQ says users still have access to the product until the current paid period expires after a Google Play cancellation.
Current BeenVerified Pricing and Renewal Rules
The pricing page checked for this review showed:
| Plan |
Current public detail checked |
| 1 Month Membership |
$36.89/mo plus applicable sales tax after the 7-day membership trial |
| 3 Month Membership |
$71.94 plus applicable sales tax every 3 months |
| 3 Month monthly equivalent |
$23.98/mo |
| Trial report limit |
7-day membership trial is limited to 100 reports during the trial period |
| Ongoing report limit |
Plans are limited to 100 reports per month |
| 1 Month renewal |
Renews monthly until canceled |
| 3 Month renewal |
Renews every 3 months until canceled |
BeenVerified's billing FAQ says memberships automatically renew to the same term until canceled. The pricing page also says that if you cancel, remaining reports stay available for the remainder of the paid term and the subscription does not renew after the term expires.
Your final price can include applicable sales tax and can depend on the checkout offer, app-store terms, and payment method.
Refunds and App-Store Billing
BeenVerified's refund policy says refund requests should be emailed to support@beenverified.com and are handled case by case. It asks customers to have the member ID or signup email available.
| Refund issue |
Current rule checked |
| Direct BeenVerified charge |
Email support@beenverified.com with member ID or signup email |
| Review standard |
Case-by-case refund handling |
| Posting timing |
BeenVerified says refunds are processed immediately on its side but can take up to 10 days to post depending on the bank or financial institution |
| Apple App Store charge |
Refund request must go through Apple |
| Google Play charge |
Refund request must go through Google |
If you are asking for a refund and cancellation, say both clearly. A refund request alone may not stop future renewals unless cancellation is also confirmed.
Billing Descriptors to Check
BeenVerified says its charges may appear under several descriptors:
| Descriptor |
BVD*BeenVerified.com |
BVC*BeenVerified.com |
BV*BeenVerified.com |
BEENVERIFIED INC. |
BeenVerified.com |
If a card statement shows one of these descriptors and you cannot match it to an account, contact BeenVerified with the descriptor, charge date, amount, cardholder name, and any possible account emails.
Report Access and FCRA Limits
Canceling BeenVerified stops renewal, but report access can remain through the paid term. The billing FAQ says customers can log into a canceled account later to reactivate and regain access to reports and run new searches.
BeenVerified also states that it is not a consumer reporting agency under the Fair Credit Reporting Act. Do not use BeenVerified for employment, tenant screening, credit, insurance, education eligibility, benefit eligibility, or similar decisions that require FCRA-compliant consumer reports.
This matters before cancellation because you may want to save permitted personal-use notes, but you should not repurpose BeenVerified data for restricted eligibility decisions.
What to Save
| Proof |
Why it matters |
| Account email |
Locates the membership |
| 9-digit membership ID |
Needed for support cancellation |
| Signup offer or pricing page |
Shows the expected renewal amount and term |
| Charge date and amount |
Supports refund review |
| Billing descriptor |
Helps match the card statement to BeenVerified |
| Cancellation confirmation |
Proves future renewal was stopped |
| Paid-term end date |
Shows remaining report access |
| Apple or Google receipt |
Needed for app-store billing support |
| Support email or chat transcript |
Confirms what support agreed to do |
| Report URLs or opt-out confirmations |
Needed for data or privacy follow-up |
If you cancel by phone, write down the date, time, representative name if provided, and the exact confirmation language.
What to Say to BeenVerified Support
Use a direct request:
"Please cancel my BeenVerified membership and stop future renewals. My account email is [email], my 9-digit membership ID is [ID], and the most recent charge was [amount] on [date] with descriptor [descriptor]. Please confirm the cancellation date, paid-term end date, and whether any further charges will apply."
If you also want a refund review, add:
"Please also review this charge for a refund. The reason is [brief reason]. Please confirm whether the charge was billed directly by BeenVerified or through Apple/Google, and send the refund decision in writing."
For app-store billing, include the Apple or Google receipt and the subscription ID.
Let Pine AI Help Cancel BeenVerified
