CentroBill, established in 2012, processes payments for various digital entertainment sites, with subscriptions typically ranging from $14.95 to $49.95 per month. You can manage these on iOS, Android, or desktop. Cancelling now could save you up to $600 annually. Visit CentroBill to begin. Much like the recent backlash against streaming services raising prices, users are tired of mystery recurring fees. Trustpilot data highlights a rough 2.1-star rating, while the Better Business Bureau records over 500 complaints in the last 3 years. Common grievances include "unauthorized charges" and "confusing cancellation flows." If you are seeing unexpected bills during these times of inflation, it is time to cut the cord.
How to Cancel CentroBill on Desktop or Laptop
Most users find the desktop site slightly less glitchy than the mobile version. If you have a computer handy, use it.
1 Access the Management Portal
Head over to the official CentroBill website. Look for the Manage Subscription or Customer Support link, usually found at the very top or bottom of the homepage. It is not always obvious.
2 Locate Your Transaction
You have two options here. You can log in using your email address and password if you remember creating one. If not (which is common), use the Credit Card Lookup feature. Enter the first 6 and last 4 digits of the card being charged.
3 Cancel the Subscription
Once your purchase is located, you will see a status page. Click the Cancel Subscription or Stop Recurring Billing button. You might have to click through a "Are you sure?" prompt. Just keep clicking cancel.
4 Verify the Status
After confirming, the status should change to Cancelled or Inactive. Take a screenshot of this screen just in case. Trust me, you might need it later.
How to Cancel CentroBill on iPhone or Android
Since CentroBill doesn't have a dedicated app in the app stores, you must use the mobile web browser. It can be a bit finicky with pop-ups.
1 Open Your Mobile Browser
Launch Chrome or Safari and go to the CentroBill site. Do not try to cancel through the Apple App Store or Google Play settings; CentroBill is a third-party processor and won't show up there.
2 Enter Payment Details
Tap the menu icon if you don't see the login fields immediately. Select Find My Purchase. Input the email used or the credit card details (first 6 and last 4 digits) associated with the charge.
3 Select the Active Subscription
Scroll down to find the active plan. It might be hidden under a "Details" tab. Tap Cancel Recurring. The buttons can be small on mobile, so zoom in if you need to.
4 Confirm Cancellation
Follow the on-screen prompts to finalize it. Wait for the confirmation page to load completely before closing the tab. If it hangs, refresh and check the status again.
Cancel CentroBill by Phone or Chat
If the website is giving you a headache (or just won't load), you can try contacting them directly. It is old school, but sometimes necessary.
- Phone: Call +1 (800) 480-9338. Be prepared for hold times. Have your credit card number ready so they can look up the transaction.
- Live Chat: Visit their support page and look for the chat bubble in the bottom corner. It is usually available 24/7, though response times vary wildly depending on the time of day.
- Email: You can submit a ticket via [email protected], but this is the slowest method. Only do this if you are not in a rush.
What is CentroBill Cancellation Policy
CentroBill acts as a middleman, so their policy is pretty rigid. Once you cancel, the recurring billing stops immediately, but you typically retain access to the service until the end of the current billing cycle.
Here is the kicker: They generally do not offer refunds for partial months. If you forget to cancel and get charged on the 1st, and you cancel on the 2nd, that money is likely gone. Users on Trustpilot frequently complain about this exact scenario. They claim the "system processed it already." So, speed is key here.
Before You Cancel CentroBill: What You Should Know
Make sure you have your information ready to avoid getting stuck in their menus.
- No Cancellation Fees: There is usually no fee to cancel, just the loss of the subscription cost you already paid.
- Data Retention: Cancelling the payment does not always delete your account on the actual content site. You might still get marketing emails from the service provider.
- Refunds are Rare: Unless it was a proven fraudulent charge, do not expect money back.
- Timing: Cancel at least 24 hours before the renewal date. Their servers might be in a different timezone, and you don't want to get caught by a technicality.
Having Trouble Cancelling Your CentroBill Subscription?
Stuck? You are not the only one. Here are a few tricks that might help:
- Try the "Card Lookup" Tool: If your email isn't working, use the credit card search on their support page. It is often more reliable.
- Check Your Junk Folder: Sometimes the verification code to log in lands in spam.
- Use Incognito Mode: If the cancel button isn't clicking, clear your cache or open a private window. Site cookies can be buggy.
- Call Your Bank: If CentroBill absolutely refuses to cancel or the site is down, call your bank and ask to block future charges from this merchant. This is the "nuclear option."
Subscription Plans and Pricing (2025)
| Plan Tier | Average Monthly Cost | Billing Frequency | Features |
|---|---|---|---|
| Trial / Intro | $1.00 - $4.95 | One-time (converts to full) | Limited access (1-3 days) |
| Standard Monthly | $14.95 - $29.95 | Monthly | Full site access, HD streaming |
| Premium / VIP | $39.95 - $49.95 | Monthly | 4K downloads, priority support |
| Quarterly Bundle | $39.95 - $89.95 | Every 3 Months | Discounted rate for bulk time |
Note: Prices vary significantly depending on the specific website using CentroBill for processing.
How Pine AI Can Help You Cancel Your CentroBill Subscription
With subscription fatigue hitting an all-time high in 2025, there is no reason to keep paying for services you forgot about. Pine AI makes the breakup process instant and painless.
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Step 1: Let's get started to cancel CentroBill Just tell us you want to drop CentroBill. We will ask for a few basic details to locate the account, and that is it.
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Step 2: Pine gets to work We navigate the confusing redirects, handle the login issues, and deal with the support bots so you don't have to. We don't just suggest you cancel; we make sure it happens.
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Step 3: You're free from CentroBill The charges stop. You get a confirmation. No retention pitches, no "are you sure" pop-ups, just a clean break and money back in your pocket.




