How to Cancel Your Albert Genius Subscription (2026)

If the app is glitching or you just cannot find the button, you can use these methods. Honestly, texting is often faster.

Text Message: Send a text saying "Cancel Genius" to 639-37. You should receive a confirmation text back. If you don't get a reply within 24 hours, follow up.

Email Support: Email [email protected]. Include your full name, the phone number associated with the account, and a clear request to cancel. Note that email responses can take 2-3 business days.

Albert's policy is pretty rigid. You can cancel anytime, but your subscription will typically end at the conclusion of your current billing cycle. However, some users report losing access to "Genius" features (like the cash advance) immediately upon cancellation.

Key things to watch:

• No Refunds: They generally do not offer prorated refunds for the current month.
• Auto-Renewal: You must cancel at least 24 hours before your renewal date to avoid being charged again.
• Outstanding Balances: If you have an outstanding cash advance (Instant), you might be blocked from cancelling until it is repaid. This is a huge source of complaints on the BBB.

Stuck in a loop? You are not alone. Here are a few tricks that might help:

• Check Apple Subscriptions: If you signed up via the App Store, the in-app button won't work. Go to iPhone Settings > Apple ID > Subscriptions and cancel there.
• Repay Advances: Ensure your "Instant" balance is $0. They often lock the account status until debts are cleared.
• Text Them: Seriously, just text 639-37. It bypasses the confusing UI.
• Update the App: An outdated app version might be missing the "Cancel" button entirely.

With inflation making everyone rethink their spending in 2025, dropping a $15 monthly fee for an app you barely use is a smart move. Pine AI makes it effortless.

Step 1: Let's get started to cancel Albert Genius Simply tell us you want to cancel Albert Genius. We will ask for a few account details to locate your subscription.

Step 2: Pine gets to work We navigate the confusing clicks, wait on hold, and handle the awkward conversations to ensure it is actually cancelled. We don't just suggest it; we finish it.

Step 3: You're free from Albert Genius The payments stop and you get your time back. No "retention offers," no run-around, just a confirmed "one-and-done" result.