Hiver, established in 2011, turns Gmail into a helpdesk, but maybe your team outgrew it. With plans ranging from $19 to $69 per user, cutting ties can save you up to $828 annually per seat. You can manage this on Desktop, iOS, and Android. Like the recent backlash against Slack's price tweaks, users are scrutinizing every SaaS bill. Trustpilot data shows a mixed bag with complaints often citing "billing confusion" or "slow support" among the total complaints in the last 3 years. Before you get hit with another renewal, visit Hiver. It is time to clean up that tech stack.
How to Cancel Hiver on Desktop
Since Hiver is a Chrome extension and Gmail add-on, the desktop dashboard is the most reliable place to kill the subscription. Most users report the mobile app lacks these specific admin controls.
How to Cancel Hiver on iPhone (iOS)
Note: Most business SaaS tools like Hiver bill directly via credit card, not through the App Store. However, if you signed up via the iOS app, follow these steps.
How to Cancel Hiver on Android
As with iOS, this only works if you paid via Google Play. If you paid Hiver directly, you need to log in via a web browser.
Having Trouble Cancelling Your Hiver Subscription?
If the buttons are hiding from you, try these fixes:
- Check Admin Rights: Only the account 'Admin' can cancel. If you are just a user, you cannot stop the billing.
- Disable Ad Blockers: Sometimes browser extensions hide the cancellation pop-ups. Pause them and refresh.
- Email Support: If the dashboard is glitching, email
support@hiverhq.com immediately. State clearly: "I want to cancel my account effective immediately."
- Browser Switch: Try using Incognito mode or a different browser (like Edge or Firefox) if Chrome is hanging.
Subscription Plans and Pricing (2025)
| Plan |
Monthly Price (Per User) |
Key Features |
| Lite |
$19 |
Basic shared inboxes, email tags, 24/7 chat support |
| Pro |
$49 |
Analytics, SLAs, automations, QuickBooks integration |
| Elite |
$69 |
Round-robin assignment, custom roles, priority support |
Prices are estimated based on annual billing. Monthly-only plans may be higher.
How Pine AI Can Help You Cancel Your Hiver Subscription