So, you signed up for BeenVerified, found what you were looking for, and now you want out before the next bill hits. Smart move. Founded in 2007, BeenVerified is a people search tool that helps you dig up background info. Maybe you were checking out a date or trying to see if that person from 'Catfish' was real. It happens. With plans ranging from $19.49 to $29.99, the charges can add up if you forget about it. This guide covers how to cancel on desktop and mobile, helping you save up to $360 a year. Let's get it done.
How to Cancel Been Verified on Desktop or Laptop
The most reliable way to cancel your Been Verified subscription is directly through their website on a computer. It's often more straightforward than trying to do it on a mobile browser.
1 Log In to Your Account
First, head over to the Been Verified website and log in using the email address and password you used to sign up. This has to be done on their main site, not through a third-party app.
2 Navigate to Your Dashboard
Once you're logged in, you should land on your main dashboard. Look for your name or account settings, usually located in the top right corner of the page.
3 Find the Account Settings
Click on your name to open the account menu, and then select Account Settings or a similar option. This is where they keep all the billing and subscription details.
4 Locate the Cancel Link
On the account settings page, scroll down until you see your subscription details. There should be a link that says Cancel Subscription or Cancel. It can sometimes be in small print, so look carefully.
5 Follow the Cancellation Prompts
Been Verified will likely ask you why you're leaving and might offer you a discount to stay. You'll have to click through a few confirmation screens. Just keep selecting the option to cancel.
6 Get Confirmation
After you've completed the process, you should see a final confirmation message on the screen. More importantly, check your email for a cancellation confirmation. Don't delete this email; keep it as proof.
How to Cancel Been Verified on iPhone (iOS)
Canceling through iOS only works if you specifically signed up through the Apple App Store. For most users, this won't be the case, and you'll need to use the desktop method instead.
1 Check Your Billing Method
First, confirm if you were billed through Apple. Most of the time, Been Verified bills you directly from their website. If you're sure you subscribed through the App Store, proceed with these steps. If not, you must cancel on their website.
2 Open the Settings App
Tap the gray gear icon for Settings on your iPhone's home screen.
3 Access Your Apple ID
Tap on your name and profile picture at the very top of the Settings menu.
4 Go to Subscriptions
On the Apple ID screen, tap on the Subscriptions option. This will show you all active and expired subscriptions linked to your Apple account.
5 Find and Cancel Been Verified
Scroll through the list to find the Been Verified subscription. Tap on it, and then tap the Cancel Subscription button. You'll need to confirm your choice.
How to Cancel Been Verified on Android
If you don't see Been Verified listed in your Google Play subscriptions, it's a sure sign you need to log into their website from a browser to cancel your account.
1 Confirm Your Subscription Source
Just like with iOS, Been Verified usually manages subscriptions on its own website, not through the Google Play Store. If you are certain you subscribed via Google Play, follow these instructions. Otherwise, you must use a web browser to cancel.
2 Open the Google Play Store
Find and tap the Google Play Store app icon on your Android device.
3 Access Your Profile Menu
Tap on your profile icon or initial, which is typically located in the top-right corner of the screen.
4 Navigate to Subscriptions
In the menu that appears, select Payments & subscriptions, and then tap on Subscriptions.
5 Locate and Cancel the Subscription
Find Been Verified in your list of active subscriptions. Tap on it, and then select the Cancel subscription option at the bottom. Follow any on-screen prompts to finalize the cancellation.
Cancel Been Verified by Phone or Email
If navigating the website is a pain, you can contact their customer support team directly. Sometimes talking to a person is just faster.
- Phone: Call them at 1-866-885-6520. Their support is available daily from 6:00 AM to 11:30 PM EST. Have your account information ready.
- Email: Send a cancellation request to [email protected]. Make sure to include the full name and email address associated with your account. Email can be slower, so expect a response within a day or two.
Before You Cancel: What You Should Know
- Loss of Access: Once you cancel, you will immediately lose access to all your saved reports and the ability to run new ones. Download any reports you want to keep before you cancel.
- No Refunds: Been Verified does not offer prorated refunds. If you cancel in the middle of a billing cycle, you've paid for the full period and won't get any money back. It's best to cancel a day or two before your renewal date.
- Data Removal is Separate: Canceling your subscription does not remove your personal information from their database. You must go through a separate 'opt-out' process on their website to request data removal.
Having Trouble Cancelling Your Been Verified Subscription?
It can be frustrating when the cancel button seems to be hiding. If you're stuck, here are a few things to try:
- Check Third-Party Billing: Did you sign up through Apple or Google? If so, you must cancel there. If you signed up on their website, you can't cancel through an app store.
- Use a Desktop Computer: Many users report that the cancellation process is much smoother on a desktop or laptop computer compared to a mobile device. The mobile site can be glitchy.
- Clear Your Cache or Use Incognito: Sometimes browser data can cause issues. Try clearing your browser's cache and cookies or opening an incognito/private window to log in and cancel.
- Contact Support Directly: When all else fails, just call them. Their phone support can process the cancellation for you. It might involve a wait, but it gets the job done.
Subscription Plans and Pricing (2025)
| Plan Name | Price (per month) | Billing Cycle | Details |
|---|---|---|---|
| 1-Month Membership | $29.99 | Billed monthly | Includes unlimited background reports, contact info, phone lookups, email lookups, and address lookups. |
| 3-Month Membership | $19.49 | Billed quarterly at $58.47 | Offers the same features as the 1-month plan but at a discounted monthly rate for a longer commitment. |
How Pine AI Can Help You Cancel Your Been Verified Subscription
Tired of navigating confusing menus and waiting on hold? Let Pine AI handle it. We can cancel your Been Verified subscription for you, quickly and securely. Connect your account, and we'll take care of the rest, saving you time and preventing unwanted charges. It's the stress-free way to manage your subscriptions.
Frequently Asked Questions about Been Verified
Can I unsubscribe from Been Verified anytime?
Can I get a refund from Been Verified if I forgot to cancel?
How do I know my Been Verified subscription is cancelled?
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What else should I know before I cancel my Been Verified subscription?
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How does Pine AI work with Been Verified to cancel my subscription?
David Jon-Goldstein
Senior Finance and Business Writer
David Jon-Goldstein leads on all topics finance and business content at Pine AI. Previously a Senior Finance Analyst, with over 15 years of experience in finance, and as a former CFA Charterholder, David specializes in breaking down complex investment vehicles, corporate spending, and SaaS financial models. His analysis, featured in leading finance papers, he has helped individuals and businesses navigate financial agreements and optimize their spending for maximum growth.
