Claim Compensation from Been Verified | Get Reimbursed 2025

Getting your ducks in a row before contacting Been Verified can make the difference between a quick refund and a prolonged headache. Here’s what to do:

• Gather Your Details: Find the email address you used to sign up, your full name, and the last four digits of the credit card that was charged. They'll ask for this to identify your account.
• Document Everything: Take screenshots of the charges on your bank statement. Note the exact dates and amounts. If you have any emails confirming a cancellation that was ignored, have those ready.
• Be Crystal Clear: Don't just say 'I was overcharged.' State your case clearly: 'I am requesting a full refund for the unauthorized charge of $29.99 on [Date], as I only approved a one-time report and did not consent to a recurring subscription.'
• Know Their Policy (Briefly): Glance at their Terms of Service regarding refunds. They are usually written to protect the company, but knowing their official stance helps you counter their arguments.
• Stay Calm but Firm: Customer service reps are trained to follow a script. Be polite, but don't be afraid to repeat your request for a refund and ask to speak to a supervisor if you're not getting anywhere.

This advice is for consumers in the United States. When dealing with a data broker service like Been Verified, your rights primarily fall under general consumer protection laws.

• Industry Regulations: Been Verified states it is not a Consumer Reporting Agency (CRA), which means it tries to avoid regulation under the Fair Credit Reporting Act (FCRA). However, your main protection comes from laws against unfair and deceptive business practices. The Federal Trade Commission (FTC) is the key regulator here. They oversee issues related to misleading advertising and unfair billing.
• Eligibility for Compensation: You are generally eligible for compensation (which usually means a refund) if:
  • You were charged for a subscription you did not knowingly authorize.
  • You were billed after you successfully canceled your account.
  • The service was fundamentally not delivered as advertised (a very high bar to clear).
• What You Can Expect: Compensation from Been Verified is almost always a refund of the disputed charges. Unlike an ISP or airline, they don't typically offer 'credits' for poor service. The goal is to get your money back for charges you never agreed to.

Subject: Urgent Compensation Request - Unauthorized Subscription Charges - Account: [Your Email Address]

Dear Been Verified Support Team,

I am writing to request an immediate and full refund for unauthorized charges made to my account, associated with the email address [Your Email Address].

On [Date of initial transaction], I purchased a one-time report for a specific purpose. I did not consent to, nor was I clearly informed of, enrollment into a recurring monthly subscription. Despite this, my card was subsequently charged:

• Charge Amount: $[Amount]
• Charge Date: [Date of charge]
• Last 4 Digits of Card: [XXXX]

This billing practice is deceptive and not in line with consumer protection standards. According to your own customer reviews on the Better Business Bureau, this is a recurring issue for many of your customers.

I request a full refund of $[Amount] to be processed back to my original payment method within 5-7 business days. Please also confirm in writing that my subscription has been terminated and no further charges will be made to my account.

If I do not receive a satisfactory response and confirmation of my refund by [Date, 5 days from now], I will proceed with filing a formal complaint with the Federal Trade Commission (FTC) and initiating a chargeback with my financial institution.

Sincerely,

[Your Full Name]

If Been Verified refuses to issue a refund, don't give up. You have several powerful options to escalate your claim.

1. Initiate a Bank Chargeback: This is your most effective tool. Contact your credit card company or bank (you can usually do this online or by calling the number on the back of your card). Dispute the charge as 'unauthorized' or 'subscription canceled, but company continued to charge.' Provide them with any evidence you have, like your cancellation email.
2. File a Complaint with a Regulator:
   • Federal Trade Commission (FTC): File a complaint at reportfraud.ftc.gov. The FTC doesn't resolve individual disputes, but your complaint adds to data that can trigger investigations into companies with patterns of deceptive practices.
   • Your State's Attorney General: Search for '[Your State] Attorney General consumer complaint' to find the official office. They often have more power to mediate or take action on behalf of consumers in your state.
3. Make it Public on Social Media: Post a concise, factual summary of your issue on Twitter (X) or Facebook. Tag the company's official account. Sometimes the fear of public backlash can prompt a company to resolve an issue they previously ignored.

Tired of trying to navigate Been Verified's cancellation process, only to be hit with another charge next month? Sound familiar? It’s a common frustration designed to make you give up. But you don’t have to waste another minute dealing with it.

Pine AI takes the entire burden off your shoulders. We handle the confusing website menus, the long hold times, and the scripted email responses for you. No more searching for hidden unsubscribe links or arguing with support agents. We manage the whole cancellation process from start to finish, ensuring it’s done correctly so you won’t be billed again. With a 93% success rate in negotiations, we’re experts at cutting through the red tape.

Think of us as your personal assistant for getting rid of unwanted subscriptions. It’s fast, simple, and saves you the headache. Let us deal with Been Verified so you can move on. No joke.

The information on this page is for informational purposes only and does not constitute legal advice. Pine AI is not a law firm.