ScoreSense, established in 2006, provides credit monitoring services but often frustrates users with recurring bills ranging from $29.95 to $39.95 monthly. With "loud budgeting" trending on TikTok, cutting this expense saves you up to $480 a year. You can access the service on iOS, Android, and desktop, though cancelling is notoriously tricky. Visit Score Sense. Data from the Better Business Bureau indicates over 4,000 complaints in the last 3 years, mostly regarding "incorrect billing amounts" and "poor customer service." Users on Pissed Consumer report similar headaches with the cancellation process. If you signed up for the $1 trial and forgot, you are not alone. Let's stop those charges.
How to Cancel Score Sense on Desktop
Cancelling online is the best way to avoid an awkward phone conversation, but they sometimes hide the button.
1 Log into the Member Center
Go to the ScoreSense website and log in. You need your username and password. If you forgot them, check your email inbox for the welcome email from when you first signed up.
2 Access Account Settings
Look for the My Account tab or the profile icon in the top right corner. Click it. The menu layout changes often, so you might need to hunt for a link that says Manage Subscription or Membership Status.
3 Initiate Cancellation
Click Cancel Membership. Be ready. They will likely throw a retention offer at you, like a discounted month or extra features. Ignore it. Confirm your choice until you see a final confirmation screen. Screenshot this page just in case.
How to Cancel Score Sense on Mobile (iOS & Android)
Most users sign up via the web on mobile, so deleting the app won't stop the billing. You have to go through the browser.
1 Open Your Mobile Browser
ScoreSense usually bills directly rather than through the Apple App Store or Google Play. Open Chrome or Safari and go to their site.
2 Find the Support Section
Tap the hamburger menu (the three lines) in the corner. Select Support or My Account. Navigating their mobile site can be glitchy, so be patient if it reloads.
3 Submit a Cancellation Request
If you cannot find a direct cancel button, look for the Contact Us form. Select "Cancel Subscription" as the subject line. Fill in your details and hit send. This is slower than calling, but it creates a paper trail.
Cancel Score Sense by Phone
This is often the most reliable method, even if it is annoying. You can reach their customer support at 1-800-972-7204.
Hours:
- Monday – Friday: 8am – 8pm CST
- Saturday: 8am – 5pm CST
- Sunday: 12pm – 4pm CST
Be prepared for a sales pitch. The representative will likely try to keep you signed up. Just keep saying "No, I want to cancel" until they process it. Ask for a confirmation number before you hang up.
What is Score Sense Cancellation Policy
ScoreSense operates on a monthly subscription basis. According to their terms, you can cancel at any time, but they generally do not offer refunds for partial months. If you are on the 7-day trial (usually $1), you must cancel before the 7th day ends. Otherwise, you get hit with the full monthly charge immediately. It is strict. Many users on Trustpilot complain that cancelling even an hour late results in a charge that they refuse to reverse.
Having Trouble Cancelling Your Score Sense Subscription?
If the website is down or the phone lines are busy, try these tips:
- Check your bank statement: See if the charge is listed as "One Technologies" or "ScoreSense." This helps identify the merchant if you need to dispute it.
- Use a different browser: Sometimes the cancel button magically appears on Firefox if it was missing on Chrome.
- Call your bank: If ScoreSense refuses to cancel, tell your bank to block future transactions from this merchant. This is a nuclear option but effective.
Subscription Plans and Pricing (2025)
| Plan Name | Monthly Price | Features |
|---|---|---|
| 7-Day Trial | $1.00 | Full access for 7 days (converts to monthly automatically) |
| Monthly Membership | $29.95 - $39.95 | Credit scores from 3 bureaus, daily monitoring, alerts |
| Annual Plan | Varies | Sometimes offered during retention calls |
Prices are estimates and can vary based on when you signed up.
How Pine AI Can Help You Cancel Your Score Sense Subscription
With inflation hitting hard in 2025, paying $40 a month for credit scores you can get for free elsewhere makes zero sense. Pine AI makes cancelling painless.
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Step 1: Let's get started to cancel Score Sense Simply tell us that you want to cancel your subscription with Score Sense, we'll ask for some account details to get started.
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Step 2: Pine gets to work We navigate the confusing clicks, wait on hold, and handle the awkward conversations to ensure it's actually cancelled. We don't just suggest it; we finish it.
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Step 3: You're free from Score Sense The payments stop and you get your time back. No "retention offers," no run-around, just a confirmed "one-and-done" result.
Frequently Asked Questions about Score Sense
Can I unsubscribe from Score Sense anytime?
Can I get a refund from Score Sense if I forgot to cancel?
How do I know my Score Sense subscription is cancelled?
How long does it take for Score Sense to cancel?
What else should I know before I cancel my Score Sense subscription?
How do I raise a complaint to Score Sense?
How does Pine AI work with Score Sense to cancel my subscription?
