Score Sense, a service from One Technologies since 2000, gives you a look at your credit scores from all three bureaus. It's handy, until it's not. Maybe you signed up for the trial and forgot, or you're just tired of the monthly fee. With plans running from $29.95 to $39.95 after the trial, you could save up to $479 a year by cancelling. Honestly, with everyone on TikTok talking about 'soft living' and financial peace, paying for another subscription you don't use just doesn't fit the vibe. This guide will help you cancel without the headache.
How to Cancel Score Sense on iPhone (iOS)
Since Score Sense doesn't bill through the Apple App Store, you can't cancel it from your iPhone's 'Subscriptions' settings. You must use a web browser to cancel directly on their site.
1 Open Your Web Browser
Score Sense does not have a dedicated iOS app for managing subscriptions. You'll need to open Safari or another web browser on your iPhone to begin.
2 Navigate to the Score Sense Website
Type scoresense.com into the address bar and go to the site. Tap the login button, which is usually at the top right corner of the page.
3 Log In to Your Account
Enter the email address and password you used when you signed up for the service. If you've forgotten your password, use the 'Forgot Password' link to reset it.
4 Find Your Account Settings
Once logged in, look for a menu icon (often three horizontal lines) or a link that says 'My Account' or has your name on it. Tap it to go to your account dashboard.
5 Locate the Cancellation Link
This can be the tricky part. You may need to scroll a bit, but look for a link that says 'Cancel Membership' or 'Subscription Settings'. It's sometimes placed in a less obvious spot. Tap this link to proceed.
6 Confirm Your Cancellation
Follow the final on-screen prompts to confirm that you want to end your membership. They might offer you a discount to stay. Be sure to complete all steps until you see a confirmation message.
How to Cancel Score Sense on Android
You won't find Score Sense in your Google Play subscriptions. The only way to cancel on an Android device is by logging into their website through a browser.
1 Launch Your Web Browser
Score Sense doesn't use the Google Play Store for billing, so you have to cancel on their website. Open Chrome, Firefox, or your preferred browser on your Android device.
2 Go to the Score Sense Website
In the browser's address bar, enter scoresense.com and press Go. Find and tap the login button to access your account.
3 Sign In to Your Account
Use your Score Sense email and password to log in. If you can't remember your login details, use the password recovery option on the page.
4 Access Your Profile or Account Page
After logging in, find the section for your account management. This is typically labeled 'My Account', 'Profile', or might be under a general settings menu.
5 Find and Click the Cancel Option
Look carefully for a 'Cancel Membership' or similar link. Many users report this link can be hard to spot. Once you find it, tap to start the cancellation process.
6 Follow the Prompts to Finalize
The site will likely ask you for a reason for canceling and may present a retention offer. Decline the offer and continue until you receive a final confirmation that your subscription has been terminated.
How to Cancel Score Sense on Desktop or Laptop
1 Visit the Official Score Sense Website
Open your preferred web browser and navigate to scoresense.com.
2 Log In to Your Account
Click the 'Log In' button, usually located in the top-right corner of the homepage. Enter your credentials to access your account dashboard.
3 Navigate to 'My Account'
Once you are logged in, find the link for your account settings. This is typically labeled 'My Account' or may be accessible by clicking on your name or profile icon.
4 Find the Cancellation Link
Within your account dashboard, search for the option to manage your subscription. Click on the 'Cancel Membership' link. Honestly, sometimes this feels like a scavenger hunt, so look carefully at the bottom of the page or in subsections.
5 Complete the Cancellation Process
The system will guide you through a series of confirmation steps. You may be asked why you are leaving or offered a special deal to stay. Proceed through these prompts until you get a final confirmation message on screen.
6 Check for a Confirmation Email
After you've cancelled, Score Sense should send a confirmation email. Keep this email for your records as proof of cancellation.
Cancel Score Sense by Phone
If you're struggling with the website or just prefer talking to a person, calling is often the most direct way to cancel Score Sense. It's what many people end up doing.
- Call Score Sense Customer Service: Dial 1-800-975-8432.
- Have Your Information Ready: To speed things up, have your account information handy, such as your name, address, phone number, and the email address associated with your account.
- Request Cancellation: When you connect with a representative, clearly state that you want to cancel your membership.
- Decline Retention Offers: The representative will likely try to keep you as a customer by offering a discount. If you are sure you want to cancel, politely but firmly decline the offer.
- Ask for a Confirmation Number: Before ending the call, request a confirmation number or email as proof of your cancellation.
Hours of Operation (CST):
- Monday – Friday: 8 AM to 8 PM
- Saturday: 8 AM to 5 PM
- Sunday: 12 PM to 6 PM
Having Trouble Cancelling Your Score Sense Subscription?
It's not just you. Cancelling can sometimes be a pain. If you're running into issues, here are a few things to try:
- Can't Find the Cancel Button? This is a common complaint. If the online option seems to be missing, your best bet is to call them directly at 1-800-975-8432. The phone method is often faster than hunting for a hidden link.
- Login Problems: If you can't log in, use the 'Forgot Password' link to reset your credentials. Make sure you're using the correct email address you signed up with.
- Try a Different Browser or Device: Sometimes website glitches are browser-specific. Try cancelling from a desktop computer instead of your phone, or switch to a different browser (like Chrome or Firefox). Using an incognito window can also help.
- Check Your Bank Statement: Confirm how the charge appears on your bank statement. This ensures you are trying to cancel the correct service and have the right company name.
Subscription Plans and Pricing (2025)
| Plan | Price (per month) | Details |
|---|---|---|
| Trial Membership | $1.00 (for 7 days) | Provides initial access to your 3-bureau credit scores and reports, credit monitoring, and ScoreCasterIQ. Heads up: this automatically renews at the full monthly price if not cancelled within the trial period. |
| Monthly Membership | $39.95 | Includes ongoing access to all features, such as daily credit monitoring, identity theft protection resources, and credit score analysis tools. |
How Pine AI Can Help You Cancel Your Score Sense Subscription
Tired of waiting on hold or searching for hidden cancel buttons? Pine AI handles the entire Score Sense cancellation for you. It's secure, fast, and straightforward. Just connect your account, and we'll manage the process, saving you from future charges and headaches. Let us deal with it.
Frequently Asked Questions about Score Sense
Can I unsubscribe from Score Sense anytime?
Can I get a refund from Score Sense if I forgot to cancel?
How do I know my Score Sense subscription is cancelled?
How long does it take for Score Sense to cancel?
What else should I know before I cancel my Score Sense subscription?
How do I raise a complaint to Score Sense?
How does Pine AI work with Score Sense to cancel my subscription?
David Jon-Goldstein
Senior Finance and Business Writer
David Jon-Goldstein leads on all topics finance and business content at Pine AI. Previously a Senior Finance Analyst, with over 15 years of experience in finance, and as a former CFA Charterholder, David specializes in breaking down complex investment vehicles, corporate spending, and SaaS financial models. His analysis, featured in leading finance papers, he has helped individuals and businesses navigate financial agreements and optimize their spending for maximum growth.
