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Probiller

How to Cancel Probiller Subscription (2025 Guide)

Stop unwanted charges now. Learn how to cancel your Probiller subscription on iPhone, Android, or Desktop. Avoid hidden fees and save money today.

Last Edited on 01 Dec, 2025
David Jon-Goldstein, Senior Finance and Business Writer
9 min read

Probiller, established in 2010, processes payments for various entertainment sites. Charges typically range from $29.99 to $59.99 per month. You can access their portal on iOS, Android, or desktop. Cancelling now could save you up to $720 annually. Visit Probiller. Like the confusing plot twists in Black Mirror, these charges often leave users baffled. Pissed Consumer lists thousands of complaints in the last 3 years, specifically flagging "unauthorized charges" and "poor customer service." With the cost of living squeezing everyone, dropping this mystery bill is a no-brainer.

How to Cancel Probiller on iPhone (iOS)

Most iPhone users get confused looking for this in their Apple Settings. It is not there. You must use the browser.

1 Open Safari

Launch the Safari app on your iPhone. Since Probiller is a web-based payment processor, you cannot cancel this through your Apple ID settings unless you specifically used Apple Pay for the transaction.

2 Go to the Probiller Website

Navigate to probiller.com. Look for the Member Login button, usually found at the top right of the screen. It might be small, so you may need to zoom in.

3 Log In or Search Account

Enter your username and password. If you don't have these, use the Search by Credit Card option. This is crucial because many users forget which specific site they subscribed to.

4 Initiate Cancellation

Once logged in, find the Cancel Subscription button under your active memberships. Follow the prompts until you see a confirmation screen. Take a screenshot just in case.

How to Cancel Probiller on Android

Using the Live Chat feature on Android is often faster than navigating their mobile site menus.

1 Open Chrome

Tap the Chrome browser on your Android device. Ensure you have a stable internet connection so the page loads correctly.

2 Access the Support Hub

Go to probiller.com. Tap the menu icon (three lines) if you don't see the login options immediately. Select Live Chat if you want to skip the login forms.

3 Request Cancellation via Chat

If you choose the chat option, type "Cancel Subscription" immediately. The bot or agent will ask for your email or the first 6 and last 4 digits of the card charged.

4 Confirm the Cancellation

Wait for the agent to confirm the billing has stopped. Ask them to email you a transcript of the chat for your records.

How to Cancel Probiller on Desktop or Laptop

The desktop interface gives you the clearest view of all active subscriptions tied to your card.

1 Visit the Portal

Open your preferred browser and go to probiller.com. This is the most reliable method as the desktop site is less glitchy than mobile versions.

2 Locate Your Membership

Click Member Login. You can search for your account using your email, username, or the credit card information associated with the charge.

3 Stop Recurring Billing

Navigate to the Subscriptions tab. Click Stop Recurring Billing or Cancel Membership next to the active service. You might have to click through a few "Are you sure?" retention pages.

4 Verify Status

Refresh the page to ensure the status says "Cancelled" or "Inactive." Do not close the tab until you see this change.

Cancel Probiller by Phone

If the website is giving you a headache, you can call them. Dial 1-855-232-9555 (US/Canada).

Be prepared for a hold time. When you get a human, be firm. Say, "I want to cancel my subscription immediately." Do not let them talk you into a discount or a "pause." Ask for a cancellation reference number before you hang up.

What is Probiller Cancellation Policy

Probiller's policy is pretty standard for high-risk billing: they stop future charges immediately, but getting money back is a different story.

The Policy Breakdown:

  • Cancellation Timing: You can cancel anytime, but you must do it before the next billing date to avoid the charge.
  • Refunds: They generally state no refunds for partial months. If you forget to cancel by one day, you likely lose that month's fee.
  • Access: You usually keep access to the premium content until the billing cycle ends.

Users on TrustPilot frequently complain that "cancelling" didn't actually stop the charge the first time, so keep your eyes on your bank statement.

Before You Cancel Probiller: What You Should Know

Make sure you have the credit card statement handy. You will need the specific transaction details to locate the account if you forgot your login. Also, be aware that Probiller often manages billing for multiple sites. Cancelling one might not cancel others if you signed up for a "network" package. Check if the charge descriptor on your bank statement matches the one you are cancelling.

Having Trouble Cancelling Your Probiller Subscription?

Stuck in a loop? Try these fixes:

  • Forgot Login: Use the "Search by Credit Card" feature on their homepage. It's more reliable than email lookup.
  • Site Crashing: Disable your ad blocker. Sometimes their scripts conflict with privacy extensions.
  • Card Block: If they keep charging you after you cancelled, call your bank and ask to block the merchant "Probiller" specifically.
  • Live Chat Unavailable: Try accessing the site during standard US business hours (9 AM - 5 PM EST).

Subscription Plans and Pricing (2025)

Plan Type Approximate Cost Billing Frequency Details
Trial Offer $1.00 - $4.95 One-time (converts to monthly) Usually lasts 1-3 days before full price kicks in.
Standard Monthly $29.99 - $39.99 Monthly Standard access to one specific site.
Premium / HD $49.99 - $59.99 Monthly Higher quality video or network access.
Quarterly Bundle $89.99 - $119.99 Every 3 Months discounted rate for bulk commitment.

How Pine AI Can Help You Cancel Your Probiller Subscription

With subscription costs rising and "zombie charges" becoming a major headache in 2024, getting rid of unused billing services like Probiller is a smart financial move. Pine AI makes this effortless.

  • Step 1: Let's get started to cancel Probiller Simply tell us you want to cancel Probiller. We will ask for a few basic details to locate the account.

  • Step 2: Pine gets to work We navigate the confusing menus, wait on hold with their support team, and handle the awkward retention conversations. We don't just suggest it; we finish it.

  • Step 3: You're free from Probiller The payments stop and you get your time back. No "special offers" to decline, no run-around, just a confirmed "one-and-done" result.

Start with Pine AI

Frequently Asked Questions about Probiller

Can I unsubscribe from Probiller anytime?icon-hide

Yeah, you can technically cancel whenever you want. Just don't expect them to roll out the red carpet or refund the days you didn't use.

Honestly? Probably not. Their terms are pretty strict about the whole "no refunds" thing unless you can prove fraud, which is a total pain to do.

You should get an email confirmation. If you don't see it in your inbox within an hour, check your spam folder or screenshot the cancellation page.

It should be instant. The moment you click that button, the future billing stops. I'd still check my bank account next month just to be safe.

Make sure you have your card details handy. You might need the last 4 digits to even find your account if you forgot the login.

Good luck with their internal support. You are better off filing a complaint with the Better Business Bureau if they ignore you.

We basically do the dirty work for you. We contact them, handle the cancellation, and make sure they actually stop charging your card.

Pine AI is an independent consumer assistance service. We are not affiliated with, endorsed by, or sponsored by Probiller or any other company mentioned on this site.

David Jon-Goldstein

David Jon-Goldstein

Senior Finance and Business Writer

David Jon-Goldstein leads on all topics finance and business content at Pine AI. Previously a Senior Finance Analyst, with over 15 years of experience in finance, and as a former CFA Charterholder, David specializes in breaking down complex investment vehicles, corporate spending, and SaaS financial models. His analysis, featured in leading finance papers, he has helped individuals and businesses navigate financial agreements and optimize their spending for maximum growth.

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