DrumUp, established in 2015, helps manage social media streams, but paying for it when you aren't using it is a waste. With plans costing $15 to $159 per month, you could save up to $1,908 annually by cancelling. It works on iOS, Android, and desktop. Visit DrumUp to manage your account. Much like the recent chaos with Twitter (X) API changes, users are ditching older tools for fresher alternatives. Data from sites like TrustPilot highlights frustrations, specifically "poor customer service" and "technical support" delays. If you are seeing "incorrect billing amounts" or just want out, follow these steps.
How to Cancel DrumUp on Desktop or Laptop
Most users sign up via the web. If you did, this is the only way to stop the charges. The mobile app often hides these settings.
1 Log into your account
Go to the DrumUp website and sign in. If you forgot your password, reset it first because you cannot cancel without access.
2 Access Settings
Look for the Settings gear icon, usually located in the top right corner of the dashboard. Click it.
3 Navigate to Billing
Select the Billing or Plans tab from the dropdown menu. This page shows your current subscription tier.
4 Downgrade or Cancel
Click on Downgrade to Free or Cancel Subscription. You might have to click through a few "Are you sure?" prompts. Keep clicking until you see a confirmation message.
How to Cancel DrumUp on iPhone (iOS)
If you subscribed through the App Store, you must cancel through Apple. DrumUp support cannot do this for you.
1 Open Settings
Tap the grey Settings app on your home screen. Do not open the DrumUp app itself.
2 Tap your Apple ID
Tap your name at the very top of the Settings menu.
3 Select Subscriptions
Tap Subscriptions. If you do not see it, check under "Media & Purchases".
4 Cancel DrumUp
Find DrumUp in the list. Tap it, then tap Cancel Subscription. If you only see "Renew," it is already cancelled.
How to Cancel DrumUp on Android
Make sure you are signed into the correct Google account used to purchase the app.
1 Open Google Play Store
Launch the Play Store app on your Android device.
2 Tap Profile Icon
Tap your profile picture in the top right corner.
3 Go to Payments & subscriptions
Tap Payments & subscriptions, then select Subscriptions.
4 Select and Cancel
Tap on the DrumUp icon. Select Cancel subscription and follow the on-screen instructions to confirm.
What is DrumUp Cancellation Policy
DrumUp operates on a standard SaaS model where you can cancel at any time, but refunds are generally not provided for partial months. Once you cancel, your account typically downgrades to the "Free" version at the end of your current billing cycle. This means you retain access to premium features until the date you have already paid for. However, users on forums often complain about the lack of prorated refunds. If you are on an annual plan, you are stuck with it until the year ends unless you fight for a refund through support, which is rarely successful.
Having Trouble Cancelling Your DrumUp Subscription?
If the buttons are missing or the site is looping, try these fixes:
- Check Third-Party Billing: Did you pay via PayPal or a reseller? You might need to cancel directly through their portal.
- Use a Desktop Browser: Mobile browsers often hide the cancel button. Log in from a laptop.
- Clear Cache: Sometimes the billing page fails to load old scripts. Clear your browser cache or try Incognito mode.
- Email Support: If all else fails, email their support team directly. Be sure to include your account email and demand a cancellation confirmation.
Subscription Plans and Pricing (2025)
| Plan Name | Monthly Price | Annual Price | Details |
|---|---|---|---|
| Starter | $15 | $144 ($12/mo) | 3 social accounts, 10 posts/day |
| Pro | $39 | $348 ($29/mo) | 20 social accounts, unlimited posts |
| Small Business | $79 | $708 ($59/mo) | 50 social accounts, team members |
| Agency | $159 | $1,428 ($119/mo) | 100 social accounts, white labeling |
How Pine AI Can Help You Cancel Your DrumUp Subscription
With social media tools constantly changing features and raising prices in the last 12 months, it is a smart time to audit your subscriptions. Pine AI makes cancelling DrumUp effortless, saving you time and avoiding the headache of navigating confusing settings menus.
Step 1: Let's get started to cancel DrumUp Simply tell us that you want to cancel your subscription with DrumUp, and we will ask for some basic account details to get the process moving.
Step 2: Pine gets to work We navigate the confusing clicks, wait on hold if necessary, and handle the awkward conversations to ensure it is actually cancelled. We don't just suggest it; we finish it.
Step 3: You're free from DrumUp The payments stop and you get your time back. No "retention offers," no run-around, just a confirmed "one-and-done" result.
Frequently Asked Questions about DrumUp
Can I unsubscribe from DrumUp anytime?
Can I get a refund from DrumUp if I forgot to cancel?
How do I know my DrumUp subscription is cancelled?
How long does it take for DrumUp to cancel?
What else should I know before I cancel my DrumUp subscription?
How do I raise a complaint to DrumUp?
How does Pine AI work with DrumUp to cancel my subscription?
