Droplr, founded in 2010, is one of those classic screen capture and file-sharing tools that many of us in tech or creative fields have used at some point. It's like the indie band you loved before they got big, except for productivity apps. Maybe you signed up to quickly share mockups and now you're just not using it enough to justify the cost, which can range from $6 to $7 a month. This guide covers canceling on your desktop, which is the main way to do it. By canceling, you could save up to $84 a year. Let's get this done so you can stop worrying about another subscription charge hitting your card.
How to Cancel Droplr Subscription on Desktop
Canceling Droplr has to be done through their website. You can't do it from the mobile or desktop app itself, which is a bit of a pain. You're looking for the billing settings in your account dashboard. It's not hidden, but it does take a few clicks.
1 Log In to Your Droplr Account
First, head over to the Droplr website and sign in with your account credentials. If you're logged out, this is the first hurdle.
2 Navigate to Account Settings
Once you're logged in, look for your profile icon or name, usually in the top-right corner of the page. Click it to open a dropdown menu and select 'Settings'.
3 Find the Billing Section
Inside the settings area, there should be a menu on the side. Find and click on the 'Billing' tab. This is where they keep the important stuff.
4 Locate the Cancel Option
Here you'll see your current plan details. Look for a button or link that says 'Cancel Subscription'. Sometimes these links are designed to be less obvious, so you might have to scan the page carefully.
5 Confirm Your Cancellation
Droplr will probably ask you for a reason and might show you an offer to stay. You'll have to click through one or two confirmation prompts to finalize it. Don't close the window until you see a message confirming the cancellation was successful.
Cancel Droplr Subscription with email
If you're stuck or the website isn't working, you can email their support team at support@droplr.com. Don't expect an instant reply. It usually takes them about 24 to 48 hours to get back to you. Be clear in your subject line, something like 'Subscription Cancellation Request,' and include your account email address.
Before you hit that cancel button, take a deep breath. First, download all your files. Seriously. Once your subscription ends, you lose access to all your 'drops,' and they might be deleted forever. Don't get caught without them. Second, Droplr does not offer refunds for partial months or if you forget to cancel. It's a bummer, but that's their policy. Finally, there's no option to just pause your subscription, so canceling is your only real choice if you want to stop payments.
Droplr Plans and Pricing 2025
| Plan | Price (per month) | Details |
|---|---|---|
| Pro Plus | $6 | Designed for individuals. You get unlimited screen recordings, GIF creation, and file drops. It also includes custom branding and password-protected drops. |
| Team | $7 (per user) | Built for teams of 2 or more. Includes everything in Pro Plus, plus team management features, a shared company space, and centralized billing. |
Frequently Asked Questions about Droplr
Can I unsubscribe from Droplr anytime?
Can I get a refund from Droplr if I forgot to cancel?
How do I know my Droplr subscription is cancelled?
How long does it take for Droplr to cancel?
What else should I know before I cancel my Droplr subscription?
How do I raise a complaint to Droplr?
Olivia Harper
Content Manager
Olivia Harper, a Content Manager with nine years of experience, creates user-focused guides on subscription services. Featured in Digital Consumer Reports, her work simplifies subscription terms and cancellations.
