Can I unsubscribe from Droplr anytime?

Yep, you can cancel your Droplr plan whenever you want. Your access will continue until the end of your current billing cycle, so you can still use it for a bit.

Can I get a refund from Droplr if I forgot to cancel?

Unfortunately, no. Droplr's terms are pretty strict. They don't offer refunds for unused time or accidental renewals. It's frustrating, but you have to cancel before the renewal date.

How do I know my Droplr subscription is cancelled?

You should get a confirmation email right after you cancel. You can also log back into your account and check the 'Billing' section. It should say your plan is canceled and show the date your access will end.

How long does it take for Droplr to cancel?

The cancellation itself is instant. Your account is flagged to not renew immediately, but you keep your premium features until your paid-for period is over.

What else should I know before I cancel my Droplr subscription?

The most important thing is to back up your files. Download everything you need before your subscription officially ends, or you will lose access to all your shared links and files.

How do I raise a complaint to Droplr?

Your best bet is to contact their support team directly. You can email them at support@droplr.com or use the support ticket system on their website for any issues.

How to Cancel Your Droplr Subscription (2025)

How to Cancel Droplr on Desktop or Laptop

The most reliable way to cancel your Droplr subscription is through their website on a desktop or laptop computer. This method works regardless of where you originally signed up.

1 Log In to Your Droplr Account

Open your web browser and navigate to the Droplr website. Enter your login credentials to access your account dashboard. This is where all your account settings are managed.

2 Navigate to Your Settings

Once you're logged in, find your profile icon or name, which is usually in the top-right corner of the screen. Click on it to open a dropdown menu and select Settings.

3 Access the Billing Section

Inside the Settings menu, look for a tab or link labeled Billing. Click on it to view your current subscription plan, payment history, and billing details.

4 Find the Cancellation Option

On the Billing page, you should see details about your active plan. Look for a button or link that says Cancel Subscription or Manage Subscription. It can sometimes be a bit hidden, so look carefully.

5 Confirm Your Cancellation

After clicking the cancel link, Droplr will likely ask you for a reason and may present you with an offer to stay. Proceed past these prompts and confirm that you want to end your subscription. You should receive a confirmation email shortly after.

How to Cancel Droplr on iPhone (iOS)

If you subscribed to Droplr through the App Store on your iPhone, you must cancel it through your Apple ID settings. You cannot cancel it from the Droplr app itself.

1 Open the Settings App

Find and tap the gray Settings icon on your iPhone's home screen.

2 Access Your Apple ID

Tap on your name and profile picture at the very top of the Settings menu to go to your Apple ID settings.

3 Navigate to Subscriptions

On the Apple ID screen, tap on the Subscriptions option. This will show you a list of all active and expired subscriptions linked to your Apple account.

4 Find and Select Droplr

Scroll through the list until you find the Droplr subscription. Tap on it to open the management screen.

5 Cancel the Subscription

Tap the red Cancel Subscription button at the bottom of the screen. You'll be asked to confirm your choice. Once confirmed, your subscription will not renew at the end of the current billing cycle.

How to Cancel Droplr on Android

For users who signed up for Droplr via the Google Play Store, the cancellation process is managed directly through your Google account.

1 Open the Google Play Store

Launch the Google Play Store app on your Android device. Make sure you are signed into the Google account you used to subscribe.

2 Go to Your Profile Menu

Tap on your profile icon or initial, located in the top-right corner of the Play Store.

3 Select Payments & Subscriptions

From the menu that appears, tap on Payments & subscriptions. This is where Google manages all your recurring charges.

4 Manage Your Subscriptions

In the next screen, tap on Subscriptions. You'll see a list of all your active subscriptions through Google Play.

5 Cancel Your Droplr Subscription

Find Droplr in the list and tap on it. Then, tap the Cancel subscription button at the bottom and follow the on-screen instructions to confirm.

Cancel Droplr by Email

If you're struggling with the online cancellation process, you can try contacting Droplr's support team directly.

Email Address: [email protected]

When you write the email, be sure to include:

The email address associated with your Droplr account.
A clear subject line like "Subscription Cancellation Request."
A brief statement requesting the cancellation of your subscription.

Response times can vary, so this method might not be instant. It's best to do this a few days before your renewal date.

Before You Cancel: What You Should Know

Data Access: Once your subscription period ends, you will lose access to all the files and links ('drops') you have stored on Droplr. It is critical to download and back up any important files before you lose access.
Refund Policy: Droplr does not offer refunds for partially used subscription periods or if you forget to cancel before your renewal date. You will retain access to the service until the end of your current paid billing cycle.
Team Accounts: If you are on a team plan, only the account administrator can cancel the subscription for the entire team.

Having Trouble Cancelling Your Droplr Subscription?

Sometimes things don't go as planned. If you're having issues canceling, here are a few things to try:

Check Your Billing Source: Did you sign up through the Apple App Store or Google Play Store? If so, you must cancel there. You cannot cancel a mobile subscription on the Droplr website.
Use a Desktop Computer: Many services have cancellation processes that work best on a desktop browser. If the mobile site is giving you trouble, switch to a computer.
Clear Your Browser Cache: Old data stored in your browser can sometimes cause issues. Try clearing your cache and cookies or using an incognito/private browsing window to log in and cancel.
Contact Support Directly: If all else fails, email Droplr support at [email protected]. Explain the issue you're having and ask them to cancel the account for you manually.

Subscription Plans and Pricing (2025)

Plan	Price (Billed Annually)	Price (Billed Monthly)	Key Features
Pro Plus	$6/month	$7/month	Unlimited screen recordings, 100GB storage, 10GB file size limit, custom branding.
Team	$7/user/month	$8/user/month	All Pro Plus features, plus team management, shared folders, and activity logs.
Enterprise	Custom Pricing	Custom Pricing	All Team features, plus SSO, dedicated support, and enhanced security options.

How Pine AI Can Help You Cancel Your Droplr Subscription

Tired of navigating confusing menus and worrying about unwanted charges? Let Pine AI handle it. We can cancel your Droplr subscription quickly and securely. Just connect your account, and we'll take care of the rest, ensuring the cancellation is confirmed. Save time and avoid the hassle.

Frequently Asked Questions about Droplr

David Jon-Goldstein

Senior Finance and Business Writer

David Jon-Goldstein leads on all topics finance and business content at Pine AI. Previously a Senior Finance Analyst, with over 15 years of experience in finance, and as a former CFA Charterholder, David specializes in breaking down complex investment vehicles, corporate spending, and SaaS financial models. His analysis, featured in leading finance papers, he has helped individuals and businesses navigate financial agreements and optimize their spending for maximum growth.