Stamps.com has been simplifying postage since 1996, but paying $19.99 to $29.99 monthly adds up fast. You could save up to $360 annually by cancelling on iOS, Android, or Desktop. Visit Stamps.com to check your plan. Recently, users have flooded the Better Business Bureau with over 1,000 complaints in the last 3 years, citing "poor customer service" and "incorrect billing amount." It feels like the shipping equivalent of the Fyre Festival, promising but chaotic. With recent price hikes and negative press about difficult cancellations, it is time to cut the cord.
How to Cancel Stamps.com on Desktop or Laptop
This is the primary way to cancel, but be warned. Many users report the online button mysteriously disappears, forcing a phone call.
1 Log in to your account
Go to the Stamps.com website and sign in. You might need to hunt for the login button in the top corner. If you forgot your password, reset it now because you cannot cancel without access.
2 Access Account Settings
Click on My Account or the Hello, [Name] tab. This is usually located in the top navigation bar. It might look different depending on when you last updated your profile.
3 Navigate to Plans
Look for a section labeled Manage Account or Subscription. Click on Change/Cancel Plan. If this button is missing, they are likely forcing you to call them.
4 Follow the prompts
Follow the on-screen instructions to finalize the cancellation. They will try to keep you with offers. Just keep clicking through until you see a confirmation screen.
How to Cancel Stamps.com on iPhone (iOS)
Use this method only if you purchased the subscription directly through the Apple App Store. Most users sign up via the web and won't find the subscription here.
1 Open Settings
Tap the grey Settings gear icon on your home screen. Do not open the Stamps.com app itself, as you usually cannot cancel from inside it.
2 Tap your Apple ID
Tap your name at the very top of the Settings menu. This opens your Apple ID management page.
3 Select Subscriptions
Tap Subscriptions. If you do not see Stamps.com listed here, you likely signed up directly through their website and must use the Desktop or Phone method.
4 Cancel Subscription
Tap on Stamps.com and select Cancel Subscription. Confirm your choice when the pop-up appears.
How to Cancel Stamps.com on Android
Similar to iOS, this only works if you billed the service through Google Play. If you used a credit card directly on their site, use the Desktop method.
1 Open Google Play Store
Launch the Google Play Store app on your device. Make sure you are signed into the correct Google account.
2 Tap Profile Icon
Tap your profile picture in the top right corner to open the menu.
3 Go to Payments & subscriptions
Tap Payments & subscriptions, then select Subscriptions from the list.
4 Select and Cancel
Find Stamps.com in the list. Tap it and select Cancel subscription. Follow the instructions to confirm.
Cancel Stamps.com by Phone
If the online buttons are "broken" or missing (a common complaint), you have to do it the old-fashioned way.
Call: 1-855-608-2677
Hours: Monday to Friday, 6am to 6pm PT.
Be prepared for a wait. Users often report hold times exceeding 30 minutes. Have your account number ready to speed things up.
Having Trouble Cancelling Your Stamps.com Subscription?
Stamps.com is notorious for making the exit door hard to find. Here are a few tricks if you are stuck:
- Check your billing source: If you don't see a cancel button online, you might be billed through a third party like Amazon or a partner carrier.
- Switch browsers: Sometimes the "Cancel" button doesn't load on Safari or mobile browsers. Try Chrome on a desktop.
- Call them directly: If the website keeps looping you back to the homepage, stop wasting time and call 1-855-608-2677. It is annoying, but it works.
Subscription Plans and Pricing (2025)
| Plan Name | Monthly Cost | Details |
|---|---|---|
| Pro Plan | $19.99 | Single user, basic label printing, discounts on USPS/UPS. |
| Premier Plan | $29.99 | Multi-user access, advanced reporting, cost codes. |
| Enterprise | Custom | For high-volume warehouses. Pricing varies significantly. |
How Pine AI Can Help You Cancel Your Stamps.com Subscription
With "loud budgeting" trending everywhere, cutting a $20 monthly expense for postage you rarely use is a no-brainer. But dealing with Stamps.com's phone support is a headache you don't need.
Step 1: Let's get started to cancel Stamps.com Simply tell us you want to cancel Stamps.com. We will ask for a few account details to locate your subscription.
Step 2: Pine gets to work We navigate the confusing clicks, wait on hold, and handle the awkward conversations to ensure it is actually cancelled. We don't just suggest it; we finish it.
Step 3: You're free from Stamps.com The payments stop and you get your time back. No "retention offers," no run-around, just a confirmed "one-and-done" result.
Frequently Asked Questions about Stamps.com
Can I unsubscribe from Stamps.com anytime?
Can I get a refund from Stamps.com if I forgot to cancel?
How do I know my Stamps.com subscription is cancelled?
How long does it take for Stamps.com to cancel?
What else should I know before I cancel my Stamps.com subscription?
How do I raise a complaint to Stamps.com?
How does Pine AI work with Stamps.com to cancel my subscription?
