What are FlipShoppy customer service hours?

Since their support is only through email, you can technically send a message 24/7. But don't expect a reply at 3 AM. Real humans respond, and they likely work standard business hours, probably in a timezone you'll have to guess.

Is there a FlipShoppy live chat option?

Nope. I clicked everywhere on their site, even checked the page source like a total nerd, and there's nothing. It's email or nothing for actual support conversations.

What's the fastest way to reach FlipShoppy support?

Email is your only real shot. Make it count. Your best bet is sending a super detailed message with a screen recording of the glitch, because my first vague email got a generic, unhelpful template response while the detailed follow-up got a real solution from a person who actually read it.

Do I need my account number to contact FlipShoppy?

They don't really use account numbers. It's all tied to your email. Just make sure you contact them using the email you signed up with, or at least mention it in the first sentence.

Can I email FlipShoppy customer service?

Yes, that's pretty much the main way. The address is support@flipshoppy.com. Just be prepared to wait a day or two for a response.

Is there a FlipShoppy mobile app for support?

It's a browser extension. Not a mobile app. So there's no 'in-app support' button to frantically tap while you're trying to check out on your phone, which is a huge bummer because that's when I do most of my shopping.

What information should I have ready when calling?

You can't call. But for your email, you absolutely need the exact URL of the shopping cart page that's failing, a clear screenshot showing the error message or the missing coupon box, and the email you used to log in. Sending an email without that stuff is basically guaranteeing you'll get a reply asking for it, wasting another day.

Why doesn't FlipShoppy have a phone number?

It's so frustrating, right? Like a lot of newer tech companies and online tools, they completely skip phone support to keep their costs down. This forces everyone into a single email queue, which often feels like you're just shouting into the void and hoping someone eventually shouts back.

How to Contact FlipShoppy Customer Service

Trying to contact FlipShoppy and feeling a little stuck? You're not alone. Whether you're dealing with common frustrations like the extension not applying coupons at checkout or login issues, getting help can feel like a quest. Many users online report these exact problems. The good news is, you can reach them, just not by phone. Your main options are their support email and social media channels on Facebook and Twitter. It's a bit of a hassle, especially when you're just trying to save a few bucks on that viral gadget everyone's buying on the TikTok Shop. For official info, you can always visit FlipShoppy's website, but we've gathered all the contact details for you right here.

Last Edited on 12 Dec, 2025

Olivia Harper, Senior Content Manager

8 min read

Different Ways to Contact FlipShoppy

Getting in touch with a real person at FlipShoppy requires a bit of patience since they don't offer phone or live chat support. Your options are limited, so picking the right one for your issue is key.

Contact Method	Details & Availability	Best for...
Email	[email protected] (24/7)	Technical problems, account issues, and detailed complaints.
Social Media	@flipshoppy on Twitter/X, Facebook Page	Quick questions, general feedback, and public complaints.

Customer Support Channels

Here’s a more detailed look at the primary ways to get support.

📞 Phone Support

FlipShoppy does not currently offer a customer service phone number. Any numbers you find online are likely not legitimate.

📧 Email Support

This is your most reliable option for getting a detailed response.

Purpose	Email	Notes
General Support	[email protected]	Expect a response within 1-3 business days. Be as detailed as possible in your first email to avoid back-and-forth.

💬 Live Chat or Website Bot

Unfortunately, FlipShoppy does not have a live chat feature or a support bot on its website. All inquiries are directed through email.

Estimated Response Times from FlipShoppy

Patience is a virtue here. Since email is the main channel, response times can vary based on how busy they are.

Method	Expected Wait Time
Email	1–3 Business Days
Social Media	24–48 Hours

Tips to Reach Support Faster from FlipShoppy

Be Super Specific: Instead of saying "it's not working," say "the coupon extension is not appearing on the Target checkout page."
Include a Screenshot: A picture is worth a thousand words. Show them exactly what you're seeing. This solves problems way faster.
Use a Clear Subject Line: A subject like "Login Issue for [email protected]" will get attention faster than "Help."

Before You Contact: What to Have Ready

Don't waste your time on a long email chain. Before you even start typing, make sure you have the email address associated with your FlipShoppy account and a screenshot of the problem you're facing. Trust me, they will ask for it. It also helps to have the name of the website where the extension isn't working handy, so you can give them all the details at once.

Where to Quickly Solve Problems with FlipShoppy

Different problems have different solutions. Here’s a quick guide to getting your specific issue handled with less fuss.

If Your Problem Is...	The Best Contact Method Is...	Pro Tip
Extension Not Applying Coupons	Email Support	Include the store's URL, the specific coupon code, and a screenshot of your cart. This gives them everything they need to investigate.
Can't Log Into Your Account	Email Support	Mention that you've already tried the 'Forgot Password' link. This stops them from giving you the most basic, unhelpful first step.
A General Question About How it Works	Social Media (Twitter/X)	A public tweet is often the fastest way to get an answer for a simple, non-account-specific question.
Filing a Formal Complaint	Email Support	Use a clear subject line like "Formal Complaint Regarding [Issue]". This creates a written record and is more likely to be escalated.

Additional Helpful Links for FlipShoppy

For more information or self-help, these official links are your best bet:

Frequently Asked Questions about FlipShoppy Customer Service

Chat with Pine for free!

Ask Pine a question

270 minutes saved on average

93% success rate on negotiation

$3+ million saved for consumers

Olivia Harper

Senior Content Manager

Olivia Harper leads the Content at Pine AI, where she leads the creation of practical, user-first guides on navigating and cancelling subscription services. With more than a decade of experience in consumer advocacy and digital content strategy, Olivia specialises in simplifying complex service terms so readers can make informed financial decisions. Her work has been featured in Digital Consumer Reports and other leading consumer platforms, has helped thousands of users save money, avoid hidden fees, and regain control over recurring charges.