Since 1885, The Dallas Morning News has delivered local journalism, but subscription costs have skyrocketed. Plans range from $15.96 to over $60.00 monthly. You can save up to $720 a year by cancelling. Visit Dallas Morning News to start. Like the chaotic power struggles in Succession, trying to leave this subscription feels like a battle against a legacy empire. Pissed Consumer highlights over 50 complaints in the last 3 years, mostly about "billing disputes" and "poor customer service." Recent price hikes have users venting online about "zombie charges" and long hold times. Maybe you just wanted the Cowboys coverage. It happens.
How to Cancel Dallas Morning News on iPhone (iOS)
If you signed up through the App Store, you are in luck. Apple makes this way easier than the newspaper does.
How to Cancel Dallas Morning News on Android
Android users who paid via Google Play can bypass the dreaded customer service call.
How to Cancel Dallas Morning News on Desktop
Warning: This is where it gets annoying. They often hide the cancel button to force you to call them.
Cancel Dallas Morning News by Phone
If the online options are dead ends (which happens a lot), you have to call.
- Phone Number: 1-800-925-1500 or 214-745-8705
- Hours: Monday–Friday 7:00 a.m. – 5:00 p.m. CT; Weekends 7:00 a.m. – 11:00 a.m. CT
Prepare for a sales pitch. They will try to keep you with a lower rate. Just say "No" firmly.
What is Dallas Morning News Cancellation Policy
Their policy is pretty rigid. You can cancel at any time, but your cancellation usually becomes effective at the end of your current billing cycle. This means no refunds for the days left in the month you already paid for.
According to recent complaints on the Better Business Bureau, users often struggle with "notice periods," where the paper claims you didn't call in time to stop the next bill. It is frustrating. Always get a confirmation number.
Before You Cancel Dallas Morning News: What You Should Know
- Check Your Balance: Ensure you don't have an outstanding balance, or they might send it to collections.
- Download Content: You will lose access to the ePaper archives once the cycle ends.
- Timing: Cancel at least 3-5 days before your renewal date. Their systems are slow, and you don't want to get hit with another $30 charge because you waited until the last minute.
Having Trouble Cancelling Your Dallas Morning News Subscription?
Stuck in a loop? Try these tips:
- Check Third Parties: Did you subscribe via Amazon or iTunes? You must cancel there, not on the DMN site.
- Use Desktop: The mobile site is often glitchy. Log in from a laptop.
- Clear Cache: Sometimes the "Chat" button doesn't load due to browser cookies. Try Incognito mode.
- Call Early: Call right when they open at 7:00 a.m. CT to avoid hour-long hold times.
Subscription Plans and Pricing (2025)
| Plan Name |
Weekly Cost |
Monthly Cost (Est) |
Features |
| Digital Only |
~$3.99 |
~$15.96 |
Unlimited article access, ePaper app |
| Print + Digital (Sun) |
~$6.00 |
~$24.00 |
Sunday delivery + Digital access |
| Print + Digital (Daily) |
~$15.00 |
~$60.00 |
7-day delivery + Digital access |
| Introductory Offer |
$1.00 |
$4.00 |
Promo rate (usually expires after 6 months) |
How Pine AI Can Help You Cancel Your Dallas Morning News Subscription