Barnes & Noble, a book-lovers' staple since 1886, offers the B&N Premium Membership for avid readers. Maybe you signed up after seeing a ton of recommendations on BookTok, but now the novelty has worn off. The membership runs $39.99 per year and can be managed on desktop or mobile platforms. If you're tired of seeing that annual charge for perks you don't use, canceling it can save you up to $39.99 a year. This guide helps you do it right.
How to Cancel Barnes & Noble Subscription on Desktop
The easiest way to cancel your B&N Membership is through their website on a desktop computer. It's a little buried in the account settings, but it's definitely the most direct route. Just make sure you're logged in before you start.
1 Log In to Your Account
Head over to the Barnes & Noble website, BN.com, and click the "Sign In" button at the top to access your account.
2 Go to Your Account Dashboard
Once you're logged in, find and click on "My Account" in the top navigation bar. This will take you to your account dashboard.
3 Find the Membership Section
On the account page, look for a link or section labeled "Manage Membership." They sometimes change the wording, so you might have to look around a bit. It's usually pretty prominent.
4 Turn Off Auto-Renewal
This is the most important part. You aren't really 'canceling' so much as stopping the next payment. Find the option to Turn Off Automatic Renewal or Do Not Renew. Click it. Honestly, I had to look twice before I found it.
5 Confirm the Cancellation
A pop-up will likely appear asking if you're sure you want to cancel. Click Confirm to finalize the process. You should receive an email confirming the change.
How to Cancel Barnes & Noble Subscription on Mobile
If you're trying to cancel from your phone, you'll have to use the mobile website. The official B&N and Nook apps don't let you cancel directly, which is a pain. They just redirect you to the browser anyway, so you might as well start there.
1 Open Your Mobile Browser
Open Safari, Chrome, or whatever browser you use on your phone and navigate to BN.com.
2 Sign In to Your Account
Tap the account icon or menu (usually three lines) and sign in to your Barnes & Noble account.
3 Navigate to Membership Settings
In the account menu, find and tap on "My Account," then look for the "Manage Membership" link. You might need to scroll a bit to find it.
4 Select to Not Renew
Just like on desktop, your goal is to stop the next charge. Tap the button that says Turn Off Automatic Renewal. Weirdly, a friend mentioned this page timed out for them on mobile, so they had to reload and try again. So, make sure it goes through.
5 Confirm Your Decision
A confirmation screen will ask you to confirm your choice. Tap to confirm, and you're all set. Your membership will not renew for another year.
Cancel Barnes & Noble Subscription with phone
You can call customer service at 1-800-THE-BOOK (1-800-843-2665). They are typically available from 9 AM to 9 PM Eastern Time, seven days a week. Be prepared for a potential wait. One user on a forum said, "I had to call twice. The first rep tried to offer me a coupon instead of just canceling." So, you might need to be firm.
Cancel Barnes & Noble Subscription with live chat
Barnes & Noble has a live chat option on its Help Center page. This is often quicker than waiting on the phone. To find it, go to the B&N Help Center and look for a "Chat Now" button. As of May 2024, this feature isn't always active, so if you don't see it, you may need to try again at a different time.
Before you cancel, you should know a few things. Barnes & Noble does not offer refunds on membership fees, not even partial ones. It's a strict policy. Canceling doesn't delete your BN.com account, it just ends your premium benefits when the current term expires. There is no option to pause your membership, you can only turn off the auto-renewal.
Barnes & Noble Plans and Pricing 2025
| Plan | Price | Details |
|---|---|---|
| B&N Premium Membership | $39.99 / year | Gives you 10% off most purchases, free shipping with no minimum order, a free tote bag every year, and some exclusive member-only offers. |
| B&N Rewards | Free | This is just their free loyalty program. You earn stamps on purchases that turn into store credit. You don't need to cancel this, as it costs nothing. |
Frequently Asked Questions about Barnes & Noble
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Olivia Harper
Content Manager
Olivia Harper, a Content Manager with nine years of experience, creates user-focused guides on subscription services. Featured in Digital Consumer Reports, her work simplifies subscription terms and cancellations.
