Established in 1945, Footwear News covers the shoe industry. Maybe you are over the constant Yeezy updates or just cutting costs. Subscriptions run from $14.99 to $149, so cancelling saves up to $149 annually. It works on iOS, Android, and Desktop. Visit Footwear News. Trustpilot reviews for parent company Penske Media often highlight auto-renewal nightmares, with a low 1.5-star average. Pissed Consumer data indicates over 50 complaints in the last 3 years, mostly about poor customer service and billing errors. It feels harder than winning a SNKRS raffle. With rising inflation, cutting this expense makes sense.
If you subscribed via the App Store, you must cancel through Apple. Deleting the app does nothing.
Android users who paid via Google Play must use this method. It is usually instant.
Warning: The desktop 'cancel' button is often missing for trade publications. You might hit a dead end here.
Cancel by Email or Phone
Since Footwear News is a trade publication owned by Penske Media, the online buttons often do not exist. You likely have to do it the old-fashioned way.
By Phone:
Call their customer service at 1-800-998-2488. Be prepared for hold times. Hours are typically Monday through Friday, 9 AM to 5 PM ET.
By Email:
Send a cancellation request to subscriptions@footwearnews.com. Include your full name, account number (if you have it), and the email address associated with the account. Ask for a confirmation number.
Footwear News typically operates on a "no refund" policy for the current billing period. If you cancel in the middle of your annual term, you will usually retain access until the expiration date, but you won't get your money back for the remaining months. It is frustrating, but standard for the industry. You must cancel at least 24-48 hours before your renewal date to avoid getting hit with another charge. Pissed Consumer reports suggest they are strict about this deadline.
Stuck in a loop? Here are a few things to try:
- Check Third-Party Billing: Did you subscribe via Amazon or a bundle? You have to cancel there, not on the FN site.
- Clear Your Cache: Sometimes the 'Cancel' button is hidden by old browser data. Try an Incognito window.
- Call Them: If the email goes unanswered for 48 hours, pick up the phone. It is annoying, but it works.
- Check Your Spam: Confirmation emails often land in the Junk folder.
Subscription Plans and Pricing (2025)
| Plan Type |
Cost |
Details |
| Digital Monthly |
$14.99 / mo |
Access to online articles and archives. |
| Digital Annual |
$109.00 / yr |
Full digital access, billed yearly. |
| Print + Digital |
$149.00 / yr |
Physical magazine delivery plus digital access. |
