AdaptedMind, founded in 2011, offers online math and reading games for kids. But maybe your kid is more interested in building worlds in Roblox than practicing fractions, and the AdaptedMind subscription just isn't getting used. It happens. For a service that costs $9.95 a month, you want to make sure it's worth it. This guide covers how to cancel on desktop, iOS, and Android, helping you save up to $120 a year. Let's get this done.
How to Cancel AdaptedMind Math Subscription on Desktop
This is probably the most reliable way to cancel. You have to do it through the Parent Dashboard on their website. Weirdly, I found the site timed out once, so I had to log in again. Just a heads up.
1 Log In to the Parent Dashboard
Go to the AdaptedMind website and make sure you log in to the Parent Dashboard. It's easy to accidentally log into the student portal, so double-check.
2 Find Your Account Settings
Once you're in, look for a button or link for 'My Account' or something similar. It's usually in the top navigation menu. Honestly, I had to look around for a minute to find it.
3 Navigate to the Subscription Page
Inside your account area, there should be a clear section for 'Subscription' or 'Billing'. Click that to see your payment details.
4 Select the Cancel Option
This is the final step. Look for the 'Cancel Subscription' link. They might have a short survey asking why you're leaving. You can usually just select a reason and move on.
5 Confirm the Cancellation
Don't just close the window. Make sure you click the final confirmation button and see a message that your subscription is canceled. I always wait for the confirmation email to arrive, just to be 100% sure.
How to Cancel AdaptedMind Math Subscription on iOS
If you paid through the App Store, you can't cancel on the AdaptedMind website. It's all handled through your Apple account, which is pretty standard for iOS apps.
1 Open iPhone Settings
Grab your iPhone or iPad and open the main Settings app (the gray gear icon).
2 Tap Your Apple ID
Your name and Apple ID are right at the very top of the Settings screen. Tap on it.
3 Go to Subscriptions
In the list of options, find and tap on 'Subscriptions'. This will show you everything you're subscribed to through Apple.
4 Find AdaptedMind and Cancel
Scroll through the list to find AdaptedMind. Tap on it, and then you'll see the 'Cancel Subscription' button. Hit that and confirm.
How to Cancel AdaptedMind Math Subscription on Android
For Android users who subscribed via Google Play, the process is similar to iOS. You have to manage the cancellation directly through your Google account settings.
1 Open the Google Play Store
On your Android phone or tablet, find and open the Google Play Store app.
2 Tap Your Profile Icon
Tap on your profile picture or initial in the top-right corner to open the main menu.
3 Select 'Payments & subscriptions'
From the menu that appears, choose 'Payments & subscriptions'.
4 Go to 'Subscriptions'
Next, tap on 'Subscriptions' to see all your active subscriptions managed by Google Play.
5 Find AdaptedMind and Cancel
Find AdaptedMind in the list and tap on it. You'll see an option to 'Cancel subscription'. Follow the prompts to finalize it.
Cancel AdaptedMind Math Subscription with Email
Email Address: support@adaptedmind.com. You can typically expect a response within 1-2 business days. Make sure to email from the address associated with your account and include your full name to speed things up.
Cancel AdaptedMind Math Subscription with Phone
Phone Number: (415) 231-8223. Hours are likely standard Pacific Time business hours. A user on a forum mentioned, 'I had to call twice. The first rep tried to offer me a discount, but I just wanted to cancel.' So be prepared to be firm if you call.
Heads up. AdaptedMind doesn't give refunds for partially used months. If you cancel, you can still use the service until your billing period ends, but don't expect any money back. Also, canceling your account will likely mean losing all your child's progress data, so be sure you're ready to let it go. There isn't a 'pause' button, so cancellation is your only real option to stop payments.
AdaptedMind Math Plans and Pricing 2025
| Plan Name | Monthly Price | Details |
|---|---|---|
| Standard Membership | $9.95 | Includes access for one child to the full Math and Reading curriculum, progress reports for parents, and printable resources. |
Frequently Asked Questions about AdaptedMind Math
Can I unsubscribe from AdaptedMind anytime?
Can I get a refund from AdaptedMind if I forgot to cancel?
How do I know my AdaptedMind subscription is cancelled?
How long does it take for AdaptedMind to cancel?
What else should I know before I cancel my AdaptedMind subscription?
How do I raise a complaint to AdaptedMind?
Olivia Harper
Content Manager
Olivia Harper, a Content Manager with nine years of experience, creates user-focused guides on subscription services. Featured in Digital Consumer Reports, her work simplifies subscription terms and cancellations.
