Bookroo has been shipping curated children's books since 2016, but maybe your shelves are just too full. With plans ranging from $21.95 to $24.95 a month, cancelling could save you up to $300 annually. You can manage this on desktop or mobile browsers. Visit Bookroo. Amidst the current "de-influencing" trend on TikTok where parents are cutting back on clutter, dropping a box subscription makes sense. Trustpilot holds a 4.2 rating, but Pissed Consumer highlights issues like "unexpected renewals" and "slow support responses" totaling over 15 complaints recently. Rising shipping costs have also sparked negative chatter online. If you are done with the surprise charges, follow these steps.
How to Cancel Bookroo on Desktop
Most users find the desktop site less glitchy than mobile. It is the most reliable way to ensure the buttons actually load.
How to Cancel Bookroo on iPhone (iOS)
Since you cannot cancel this via the Apple App Store settings, you have to do it through the mobile web browser. It can be a bit fiddly with small buttons.
How to Cancel Bookroo on Android
Android users often report the mobile site is responsive, but make sure you don't accidentally hit 'Skip Month' instead of cancel.
Cancel by Email or Live Chat
If the website is giving you a headache or the buttons aren't loading, you can try contacting them directly.
- Email: support@bookroo.com
- Response Time: Usually 24 to 48 hours (excluding weekends).
Draft a simple email stating: "I want to cancel my subscription immediately. My account email is [Your Email]." Keep it short. Don't give them room to negotiate.
What is Bookroo Cancellation Policy
Bookroo operates on an auto-renewal basis. You must cancel before your renewal date (usually the 15th of the month) to avoid being charged for the next box. If you cancel after the renewal processes, they will still ship that month's box and you won't get a refund for it.
According to recent complaints on Pissed Consumer, getting a refund after a renewal triggers is nearly impossible. They are strict about the cutoff dates. If you signed up for a multi-month commitment (like 6 or 12 months), cancelling early usually just stops the next auto-renewal after your term ends. You still get the boxes you prepaid for.
Before You Cancel Bookroo: What You Should Know
- No Prorated Refunds: If you prepaid for a year, you are locked in until those boxes are sent.
- Points: If you have accumulated reward points, use them before you cancel. They often vanish once the account is inactive.
- Data Retention: Your account stays in their system unless you specifically ask for data deletion via email.
- Pausing: They allow you to skip a month instead of cancelling. Be careful not to click this by mistake if you want to leave permanently.
Having Trouble Cancelling Your Bookroo Subscription?
Sometimes the "easy" process isn't so easy. Here is what to do if you are stuck:
- Check Cratejoy: If you signed up years ago, your account might be hosted on Cratejoy. Try logging in there if the main site doesn't recognize you.
- Desktop Mode: If you are on mobile and the cancel button is missing, switch your browser to "Desktop Site" mode.
- Clear Cache: Old cookies can mess up the dashboard loading. Clear them and try again.
- Email Support: If the button is greyed out, email them immediately to create a paper trail before the renewal date.
Subscription Plans and Pricing (2025)
| Plan Type |
Monthly Price |
Target Age |
Details |
| Board Book Club |
~$24.95 |
Ages 0-3 |
3 sturdy board books per month. |
| Picture Book Club |
~$24.95 |
Ages 3-6 |
2 hardcover picture books. |
| Junior Chapter |
~$25.95 |
Ages 7-10 |
2 books for early readers. |
| Middle Grade |
~$25.95 |
Ages 10-12 |
2 chapter books for older kids. |
| Prepay (12 Mo) |
~$21.95/mo |
All Ages |
Paid upfront. Saves about 15%. |
How Pine AI Can Help You Cancel Your Bookroo Subscription