Elephant Learning, founded in 2016, is an online math academy designed to help kids catch up and get ahead. But maybe your kid is more interested in mastering the latest TikTok dance or building a fortress in Fortnite than tackling algebra. It happens. With subscriptions ranging from $35 to $350, canceling can save you up to $420 a year. This guide covers how to cancel your subscription on desktop, iOS, and Android without the headache.
How to Cancel Elephant Learning Subscription on Desktop
Canceling directly on the Elephant Learning website is the most reliable method. Honestly, trying to do this on a mobile browser was a mess, so I recommend using a laptop or desktop computer.
1 Log Into Your Account
Head over to the Elephant Learning website and log in. Make sure you're using the parent account, not your child's login.
2 Navigate to Billing
This can be tricky. Look for your name or an 'Account' icon, usually in the top-right corner. From there, you need to find the 'Billing' or 'Subscription' page. I had to poke around for a minute to find it.
3 Select the Student Profile
You might have to select the specific student whose subscription you want to manage. It feels like an unnecessary step, but you have to do it to move forward.
4 Confirm Cancellation
Finally. Look for a button that says 'Cancel Subscription'. They'll probably hit you with a survey asking why you're leaving. Just answer and click through until you see a confirmation message. Don't leave the page until you see it.
How to Cancel Elephant Learning Subscription on iOS
If you signed up using your iPhone or iPad, you have to cancel through the App Store. Logging into the Elephant Learning website won't work, as Apple controls the billing.
1 Open iPhone Settings
Open the main Settings app on your iPhone or iPad. It's the standard gray gear icon you use for everything.
2 Tap Your Apple ID
Your name and Apple ID are right at the very top of the Settings screen. Tap on that.
3 Go to Subscriptions
On the next screen, tap on 'Subscriptions'. This will show you every single service you're subscribed to through Apple.
4 Find and Cancel
Scroll down the list to find Elephant Learning. Tap it, then hit the red 'Cancel Subscription' button. If you don't see that button, it means the subscription is already set to expire.
How to Cancel Elephant Learning Subscription on Android
For those who subscribed on an Android device, your subscription is managed by Google. You'll need to cancel it through the Play Store, not the Elephant Learning app or website.
1 Open the Play Store
First, open the Google Play Store app on your Android device.
2 Tap Your Profile Icon
Tap on your profile picture or initial in the top-right corner to open the main menu.
3 Select Payments & Subscriptions
From that menu, select 'Payments & subscriptions', and then on the next screen, tap 'Subscriptions'.
4 Locate and Cancel Subscription
Find Elephant Learning in your list of active subscriptions. Tap it, and then choose the 'Cancel subscription' option. Follow any final prompts to confirm you're done.
Cancel Elephant Learning Subscription with Email
You can email support at support@elephantlearning.com. Don't expect an instant reply. It usually takes a business day or two to hear back.
Cancel Elephant Learning Subscription with Phone
You can try calling them at (720) 526-2624. Your best bet is to call during regular business hours, Mountain Time. As one user on a forum mentioned, 'I had to call twice. The first time it just rang and rang.' So be persistent if you need to.
Before you cancel, a couple of things to know. Elephant Learning will not give you a refund if you forget to cancel. It's annoying, but that's their policy. You paid for the month, you own it. However, they do offer a 'pause' option, which is great if you just need a break for a few months. Your child's progress data is usually saved if you pause, but it might get deleted if you fully cancel.
Elephant Learning Plans and Pricing 2025
| Plan | Price (USD) | Details |
|---|---|---|
| Monthly Subscription | ~$35/month | Includes access for up to 3 students, progress reports, and the full math curriculum. Billed automatically each month. |
| Annual Subscription | ~$350/year | Same features as the monthly plan but with a discount for paying upfront for a full year. |
| Scholarship | Varies | Elephant Learning offers scholarships that can significantly reduce the cost. You typically need to apply and qualify through their site. |
Frequently Asked Questions about Elephant Learning
Can I unsubscribe from Elephant Learning anytime?
Can I get a refund from Elephant Learning if I forgot to cancel?
How do I know my Elephant Learning subscription is cancelled?
How long does it take for Elephant Learning to cancel?
What else should I know before I cancel my Elephant Learning subscription?
How do I raise a complaint to Elephant Learning?
Olivia Harper
Content Manager
Olivia Harper, a Content Manager with nine years of experience, creates user-focused guides on subscription services. Featured in Digital Consumer Reports, her work simplifies subscription terms and cancellations.
