So, the KiwiCo boxes are piling up. It happens. Founded in 2011, KiwiCo delivers awesome STEAM project kits for kids, but sometimes you just need a break from the monthly charge. Maybe you're tired of finding glitter in places you never thought possible, or you're just trying to cut back on expenses. With plans ranging from about $18.50 to $23.95, you can save up to $287 a year by cancelling. This guide covers cancelling on their website, which you can access on a desktop or mobile device. Honestly, with all the talk about 'tablet kids' online, it felt like a good idea at the time, but now the craft closet is overflowing. Let's get it cancelled.
How to Cancel KiwiCo Subscription on Desktop / Website
The only real way to cancel KiwiCo is through their website. You can do it on your phone's browser, but I found it easier on a desktop. The mobile site can be a bit finicky.
1 Log In to Your Account
First, head over to the KiwiCo website and find the Sign In button. It's usually at the top right of the page.
2 Navigate to 'My Account'
Once you're in, look for your name or an account icon. Click on it and select My Account from the dropdown menu.
3 Find Your Subscription
This is the part that can be a little tricky. You need to find the Subscriptions tab. From there, you should see your active subscription listed.
4 Manage Your Subscription
Next to your subscription details, click the Edit or Manage Subscription button. I had to look around for a second to find this, it's not as obvious as you'd think.
5 Confirm Cancellation
You'll see options to change your plan or pause it. Scroll down to find the Cancel Subscription link. They might ask you why you're leaving. Just pick a reason and confirm. Make sure you get to a final confirmation screen.
Cancel KiwiCo Subscription with phone
You can call them at (800) 713-5494. They are available Monday to Friday, from 9:00 AM to 6:00 PM Central Time. Be prepared for a potential wait, especially during busy hours. Have your account information ready before you call.
Cancel KiwiCo Subscription with live chat
KiwiCo has a live chat feature on their website. Look for the chat bubble icon at the bottom of the screen. It's usually faster than email, but sometimes you get a bot before a real person. Response times can vary.
Before you cancel, know this: KiwiCo won't refund you for any prepaid subscription months you haven't used. If you cancel, you'll still get any crates you've already paid for. Your account info will still be there if you decide to come back. Also, they offer an option to pause your subscription for 1, 2, or 3 months, which might be a better move if you just need a short break.
KiwiCo Plans and Pricing 2025
| Plan (Crate Line) | Age Range | Details |
|---|---|---|
| Panda Crate | 0-24 months | Explore & Discover. Focused on early development and bonding. |
| Koala Crate | Ages 2-4 | Play & Learn. Hands-on fun and learning for preschoolers. |
| Kiwi Crate | Ages 5-8 | Science, Art & More. The original STEAM kit with a mix of science experiments and art projects. |
| Atlas Crate | Ages 6-11 | Geography & Culture. Explore a new country each month with crafts and activities. |
| Doodle Crate | Ages 9-16+ | Art & Design. For young artists looking to learn new crafting techniques. |
| Tinker Crate | Ages 9-14+ | Science & Engineering. More advanced STEM projects and experiments. |
| Maker Crate | Ages 14-104 | Art & Design. Sophisticated crafting projects for teens and adults. |
| Eureka Crate | Ages 12-104 | Engineering & Design. Complex engineering projects for teens and adults. |
Pricing depends on your subscription length (monthly, 3, 6, or 12 months). Longer plans have a lower per-box cost.
Frequently Asked Questions about KiwiCo
Can I unsubscribe from KiwiCo anytime?
Can I get a refund from KiwiCo if I forgot to cancel?
How do I know my KiwiCo subscription is cancelled?
How long does it take for KiwiCo to cancel?
What else should I know before I cancel my KiwiCo subscription?
How do I raise a complaint to KiwiCo?
Olivia Harper
Content Manager
Olivia Harper, a Content Manager with nine years of experience, creates user-focused guides on subscription services. Featured in Digital Consumer Reports, her work simplifies subscription terms and cancellations.
