Bitsbox, founded in 2014, is a subscription service that teaches kids how to code by letting them build their own apps. It's a cool idea, but sometimes the novelty wears off or the boxes start piling up. Maybe your kid was obsessed with making their own version of a Roblox game for a month, but now they've moved on. It happens. This guide will help you cancel your subscription without any headaches. Plans can run from $24.95 to $39.95, so you can save up to $480 a year by canceling an unused subscription. We'll cover how to do it directly on their website.
How to Cancel Bitsbox Subscription on Desktop
Canceling your Bitsbox subscription happens on their website, through the Parent's Dashboard. It's not super obvious, but once you know where to look, it's straightforward. It's best done on a desktop, as the mobile site can be a bit clunky for account management.
1 Log Into Your Account
Go to the Bitsbox website and sign in using your parent email and password. Make sure you're not using your kid's login.
2 Go to the Parent's Dashboard
Once you're logged in, find your name in the top-right corner. Click on it and select 'Parent's Dashboard' from the dropdown menu.
3 Find Your Subscription
In the dashboard, look for a section called 'Manage Subscriptions'. This is where the key information is. Honestly, I had to refresh the page once because this section didn't load correctly the first time.
4 Select and Cancel
Click on the active subscription you want to end. You should see a 'Cancel Subscription' button or link. You'll probably have to click through a survey or a confirmation pop-up asking if you're sure. Just keep clicking until it's done.
5 Check for Confirmation
You are not finished until you get a confirmation email. Don't just close the tab. Wait for that email or check your dashboard again to see if the status says 'Canceled'. If not, you are not canceled.
Cancel Bitsbox Subscription with email
If you're stuck or the website isn't working, you can email their support team directly at help@bitsbox.com. Be sure to include the email address associated with your account and clearly state that you want to cancel. Don't expect an immediate response; it usually takes them 1-2 business days to get back to you.
Heads up, Bitsbox does not offer refunds on subscription fees once they've been charged. So if you miss the cancellation window, you're out of luck for that month. It's a bit of a bummer. When you cancel, you'll lose access to new monthly projects, but your child's account and their previously created apps should still be there. If you're just feeling overwhelmed, you can also choose to skip a month instead of fully canceling.
Bitsbox Plans and Pricing 2025
| Plan | Price (per month) | Details |
|---|---|---|
| Digital Bitsbox | $24.95 | Access to the Bitsbox website with new coding projects every month. No physical box. |
| Basic Bitsbox | $29.95 | A physical box with a mix of app projects and a set of collector's cards. |
| Deluxe Bitsbox | $39.95 | Everything in the Basic Box, plus extra projects and a fun toy, gadget, or T-shirt. |
Frequently Asked Questions about Bitsbox
Can I unsubscribe from Bitsbox anytime?
Can I get a refund from Bitsbox if I forgot to cancel?
How do I know my Bitsbox subscription is cancelled?
How long does it take for Bitsbox to cancel?
What else should I know before I cancel my Bitsbox subscription?
How do I raise a complaint to Bitsbox?
Olivia Harper
Content Manager
Olivia Harper, a Content Manager with nine years of experience, creates user-focused guides on subscription services. Featured in Digital Consumer Reports, her work simplifies subscription terms and cancellations.
