Automotive News subscriptions are managed through Crain's Automotive News account dashboard and customer service. The official help center says active subscriptions can be canceled or changed by calling customer service at 1-877-812-1584, Monday through Friday, 8 a.m. to 6 p.m. ET. Annual and monthly subscriptions renew automatically unless you opt out of automatic renewal or cancel future charges.
The most important policy detail is the refund rule. Automotive News says refunds are not provided for annual subscriptions or monthly subscriptions. Cancellation stops future charges at the start of the next billing cycle; it does not create a refund for the current paid term.
Best Cancellation Route
| Situation |
Where to start |
What to confirm |
| Cancel future renewal |
Call 1-877-812-1584 |
Cancellation effective date and final access period |
| Turn off automatic renewal online |
Automotive News User Dashboard |
Renewal status changed under Manage Subscription |
| Change plan |
Customer service or User Dashboard |
New plan, price, and renewal date |
| Annual subscription |
Customer service or User Dashboard |
Annual renewal opt-out and no-refund policy |
| Monthly subscription |
Customer service or User Dashboard |
Next billing cycle and future-charge cancellation |
| Account access issue |
Help Center account management |
Email, password, and dashboard access restored |
| Group or student subscription |
Subscription page group/student inquiry links |
Whether the organization or student-verification path manages access |
If a renewal notice came from an employer, group account, school, or third-party procurement system, confirm whether that organization controls the subscription before calling as an individual subscriber.
Step-by-Step: How to Cancel Automotive News
Cancel by Phone
Use phone support when you need a clear cancellation record, plan change, refund-policy explanation, print delivery question, group subscription question, or dashboard issue.
- Call
1-877-812-1584.
- Call Monday through Friday, 8 a.m. to 6 p.m. ET.
- Provide the account email, subscriber name, billing ZIP code, company name if applicable, and plan name.
- Ask to cancel future charges or change the active subscription.
- Confirm when cancellation takes effect.
- Ask whether access continues through the current paid term.
- Save the confirmation email or write down the case details.
The official cancellation article says both annual and monthly cancellation go into effect at the start of the next billing cycle.
Turn Off Automatic Renewal Online
Automotive News says annual subscribers can opt out of automatic renewal from the account dashboard.
- Go to
https://www.autonews.com/user-dashboard.
- Sign in with the subscriber account.
- Click Renew in the header at the top of the page.
- Open your subscriptions.
- Under Self Service, click Manage Subscription.
- Make the appropriate renewal change.
- Save a screenshot or email confirmation showing the renewal status.
The help center also lists Update Automatic Renewal Settings under Manage Your Subscription. If the dashboard does not show the expected controls, call customer service rather than assuming the renewal is stopped.
Refund and Renewal Policy
Automotive News publishes the same basic rule for annual and monthly subscriptions: no refunds are provided.
| Subscription type |
Renewal and cancellation rule |
| Annual subscription |
Renews automatically after 1 year at the then-current 1-year rate |
| Annual renewal notice |
A notice is sent before renewal with the amount and date the card will be charged |
| Annual refund |
Refunds are not provided for annual subscriptions |
| Monthly subscription |
Renews automatically each month and is charged each month thereafter |
| Monthly refund |
Refunds are not provided for monthly subscriptions |
| Future-charge cancellation |
Takes effect at the start of the next billing cycle |
Because cancellation is not retroactive, act before the renewal date shown in the account or renewal notice.
Current Automotive News Plans and Prices
The Automotive News subscription page checked for this review listed these public plans:
| Plan |
Billing |
Public price shown |
Included highlights |
| Basic Digital |
Annual |
$249/year |
Website/app coverage, subscriber newsletters, digital edition, archive |
| Basic Digital |
Monthly |
$25/month |
Same core digital access, billed monthly |
| Premium |
Annual |
$299/year |
Basic Digital plus special supplemental sections |
| Premium |
Monthly |
$30/month |
Premium digital access, billed monthly |
| Digital All Access |
Annual |
$699/year |
AutoNews Answers, print delivery, reports, analysis tools, datasets, rankings |
| All Access + Print |
Annual |
$749/year |
Digital All Access plus Annual Dealer Census |
The page also points to group subscription, student subscription, and Automotive News Canada subscription inquiry paths. Prices and plan names can change, so use the checkout page and renewal notice for the final amount.
Account, Email, and Access Checks
Before calling or changing renewal status, collect:
| Item |
Why it matters |
| Account email |
Needed to find the subscriber record |
| Subscriber name |
Helps customer service verify the account |
| Company name |
Needed for corporate or group subscriptions |
| Plan name |
Determines monthly, annual, digital, print, or data access |
| Renewal date |
Shows when future billing would occur |
| Renewal notice |
Shows the upcoming amount and charge date |
| Last invoice or receipt |
Helps identify current plan and billing source |
| Print delivery address |
Needed for All Access + Print issues |
If the subscription belongs to an employer, dealership group, trade group, school, or purchasing department, the account administrator may need to request changes.
What to Save
| Proof |
Why it matters |
| Cancellation confirmation |
Shows the request was accepted |
| Renewal-status screenshot |
Shows automatic renewal was disabled |
| Call date and time |
Helps customer service locate the interaction |
| Representative name or case detail |
Supports follow-up if another charge appears |
| Plan name and renewal amount |
Shows what was changed or canceled |
| Final access date |
Helps distinguish access from billing |
| Renewal notice |
Shows whether notice was sent before the charge |
Let Pine AI Help Cancel Automotive News
Frequently Asked Questions
