Greenwich Time, established in 1877, has been the go-to local news source for Greenwich, Connecticut for over a century. Maybe you signed up to follow the local elections or that wild story about the town's zoning debates that somehow went viral on TikTok. With subscriptions ranging from $15.99 to $35.99, it's easy to let those charges pile up if you're not reading it daily. This guide covers how to cancel on your desktop or mobile device (iOS and Android), potentially saving you up to $430 a year. Let's get this done so you can stop worrying about another surprise charge on your credit card.
How to Cancel Greenwich Time on a Desktop or Laptop
This is the most direct way to cancel your subscription, as it's managed directly through the newspaper's own system. Make sure you're logged into the correct account before you start.
1 Visit the Greenwich Time Website
Open your web browser and navigate to the official Greenwich Time website. You'll need to be logged in to access your account settings, so have your credentials ready.
2 Log In to Your Account
Click the 'Log In' or 'Sign In' button, usually located in the top-right corner of the homepage. Enter your email address and password associated with your subscription.
3 Navigate to Your Account Settings
Once logged in, find your name or an icon representing your profile. Click on it and look for a dropdown menu with options like 'My Account,' 'Account Details,' or 'Subscription Management.'
4 Find the Subscription Section
Within your account dashboard, locate the section that manages your subscription details. This might be labeled 'My Subscription' or 'Billing.' It can sometimes be buried, so you might have to click around a bit.
5 Initiate the Cancellation
Look for a link or button that says 'Cancel Subscription' or 'Turn off auto-renew.' They might try to offer you a discount to stay. If you're sure you want to cancel, proceed past these offers and confirm your decision. Honestly, I had to click 'confirm' twice before it actually registered.
6 Check for a Confirmation Email
After you've confirmed the cancellation, you should receive an email verifying that your subscription has been terminated. Keep this email for your records as proof of cancellation. If you don't get one, something went wrong.
How to Cancel Greenwich Time on iPhone (iOS)
If you subscribed to Greenwich Time through their iOS app, your billing is handled by Apple, not directly by the newspaper. Follow these steps to cancel it.
1 Open the Settings App
Find and tap the gray 'Settings' icon on your iPhone's home screen.
2 Tap Your Apple ID
Your name and profile picture are at the very top of the Settings menu. Tap on this banner to access your Apple ID settings.
3 Select 'Subscriptions'
On the Apple ID screen, scroll down and tap on the 'Subscriptions' option. This will show you all active and expired subscriptions linked to your Apple account.
4 Find and Select Greenwich Time
Scroll through the list of your active subscriptions to find Greenwich Time. Tap on it to open the management screen for that specific subscription.
5 Cancel the Subscription
Tap the red 'Cancel Subscription' button at the bottom of the screen. You'll be asked to confirm your choice. Once you do, the subscription will be set to expire at the end of the current billing period.
How to Cancel Greenwich Time on Android
For those who signed up via the Greenwich Time app on an Android device, the subscription is managed through the Google Play Store. Here’s how to stop it.
1 Open the Google Play Store
Locate and open the Google Play Store app on your Android device.
2 Access Your Profile
Tap on your profile icon or initial, which is typically located in the top-right corner of the screen.
3 Go to 'Payments & subscriptions'
A menu will pop up. From this list, select 'Payments & subscriptions' to manage your account details.
4 Select 'Subscriptions'
On the next screen, tap on 'Subscriptions.' This will display a list of all the subscriptions managed through your Google account.
5 Find and Cancel Greenwich Time
Find the Greenwich Time subscription in the list and tap on it. Then, tap the 'Cancel subscription' button at the bottom and follow the on-screen prompts to confirm.
Cancel Greenwich Time by Phone
If you prefer to cancel by speaking with a person, you can call Greenwich Time customer service. It's part of the Hearst Connecticut Media Group.
- Phone Number: 203-333-6688
- Hours: Monday to Friday, 6:00 AM - 2:00 PM; Saturday and Sunday, 7:00 AM - 11:00 AM (EST).
Be prepared with your account information, such as your name, address, and the email associated with your subscription. Expect them to offer you a promotional rate to keep you as a customer.
Having Trouble Cancelling Your Greenwich Time Subscription?
It can be frustrating when the cancel button seems to be hiding. If you're running into issues, here are a few things to try:
- Check Third-Party Billing: Did you sign up through Apple, Google, or another service? If so, you must cancel through that platform, not the Greenwich Time website.
- Use a Computer: Some websites make it intentionally difficult to cancel on a mobile browser. Try logging in from a desktop or laptop computer for better results.
- Clear Your Cache or Use Incognito: Sometimes browser data can cause glitches. Clear your cache and cookies or try using an incognito/private window to log in and cancel.
- Contact Support Directly: When all else fails, call them. The phone number is 203-333-6688. It might involve a wait, but it's a reliable way to ensure the cancellation is processed.
Subscription Plans and Pricing (2025)
| Plan Name | Price (per month) | Details |
|---|---|---|
| Digital Access | $15.99 | Unlimited access to greenwichtime.com, the e-Newspaper, and the mobile app. |
| Sunday Print + Digital | $24.99 | Includes full Digital Access plus the Sunday print edition delivered to your home. |
| 7-Day Print + Digital | $49.99 | Includes full Digital Access plus the daily print edition delivered to your home. |
How Pine AI Can Help You Cancel Your Greenwich Time Subscription
Tired of navigating confusing menus and waiting on hold? Let Pine AI handle it. We can cancel your Greenwich Time subscription for you, quickly and securely. Just connect your account, and we'll take care of the rest, saving you time and preventing future charges. It's that simple.
Frequently Asked Questions about Greenwich Time
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Emma Sullivan
EdTech and Media Writer
Emma Sullivan is the EdTech & Media Writer at Pine AI, focusing on the intersection of educational technology, digital media, and consumer trends. With over a decade of experience as a technology journalist and an educator, Emma brings a unique, hands-on perspective to their analysis. In her full time profession Emma teaches digital literacy programs and reports for leading technology publications, where they cover the launch of major educational platforms and the integration of new media in learning environments. Emma is committed to providing readers with practical, insightful, and reliable guidance whether it's about saving money or practical subscription hacks, she wants to empower consumers through knowleddge.
