The Boston Globe has covered history since 1872, but their cancellation process feels stuck in the past. Subscriptions range from $1 introductory offers to over $40 monthly. You can cancel on iOS, Android, or desktop to save up to $480 a year. Visit Boston Globe. Much like the family drama in Succession, trying to leave this media empire is complicated. The Better Business Bureau lists over 100 complaints in the last 3 years, with users frequently citing "billing errors" and "poor customer service." With recent price hikes causing local outrage, many readers are finally opting out.
How to Cancel Boston Globe on iPhone (iOS)
If you subscribed through the App Store, you must cancel there. The Globe website will not help you here.
How to Cancel Boston Globe on Android
Android users often find this method faster than calling. Just make sure you actually bought it through Google Play first.
How to Cancel Boston Globe on Desktop
This is where it gets tricky. Sometimes the 'Cancel' button mysteriously disappears, forcing you to call them. It is annoying, but common.
Cancel Boston Globe by Phone
If the online buttons are hiding from you, calling is the old-school backup. Be prepared for a sales pitch.
- Phone Number: 1-888-MY-GLOBE (1-888-694-5623)
- Hours: Monday–Friday: 8:00 a.m.–5:00 p.m. ET; Saturday–Sunday: 8:00 a.m.–3:00 p.m. ET
Pro Tip: Tell them you are moving out of the country. It usually stops the retention script faster.
What is Boston Globe Cancellation Policy
The Boston Globe generally does not offer refunds for partial months. When you cancel, your access continues until the end of your current billing cycle. So, if you just paid for a month and cancel the next day, you are out that money. Period.
Users on TrustPilot frequently complain that introductory rates (like $1 for 6 months) skyrocket automatically without clear warning. You must cancel before the renewal date to avoid the higher charge.
Having Trouble Cancelling Your Boston Globe Subscription?
Stuck in a loop? Try these fixes:
- Check Third Parties: Did you buy it via Amazon or iTunes? You cannot cancel on the Globe site if you did.
- Use Desktop: The mobile site often hides the cancel button. Log in on a laptop.
- Clear Cache: Sometimes the browser gets stuck. Clear your cookies or try Incognito mode.
- Call Them: If the button is gone, dial 1-888-694-5623. It is a pain, but it works.
Subscription Plans and Pricing (2025)
| Plan Name |
Approximate Cost |
Details |
| Digital Access |
~$1 for 6 months (Promo), then ~$29/4 weeks |
Unlimited articles, app access, subscriber newsletters |
| Sunday Print + Digital |
~$35 - $40 / 4 weeks |
Sunday paper delivery + full digital access |
| 7-Day Print |
~$60+ / 4 weeks |
Daily paper delivery + full digital access |
| Day Pass |
~$3 - $5 |
24-hour digital access only |
How Pine AI Can Help You Cancel Your Boston Globe Subscription