Founded in 2011, Craft Coffee delivers fresh roasts, but maybe you are done with the caffeine jitters. With plans from $11.99 to $45.00, cancelling saves up to $540 annually. Manage this on desktop or mobile via Visit Craft Coffee. Like the kitchen chaos in The Bear, managing subscriptions is stressful. Trustpilot data highlights user frustration, specifically flagging "shipping delays" and "hard-to-find cancel buttons" as top complaints. Pissed Consumer notes over 15 complaints in the last 3 years, mostly regarding billing cycles. With coffee prices hitting record highs recently, cutting this cost makes sense.
How to Cancel Craft Coffee on Desktop
The desktop site is usually the most reliable way to get this done without glitches. Here is how to navigate their dashboard.
How to Cancel Craft Coffee on iPhone (iOS)
Since you cannot cancel this through your Apple ID settings, you have to do it the old-fashioned way via the mobile browser.
How to Cancel Craft Coffee on Android
Android users also need to use the web portal. The mobile site can be finicky, so make sure you have a good signal.
Cancel by Email
If the website is glitching or you just cannot find the button, you can try emailing them. Send a request to support@craftcoffee.com.
Be warned: this is not instant. Include your full name and the email address associated with the account. Ask for a confirmation number. It might take them a few days to reply, which is risky if your renewal is tomorrow.
What is Craft Coffee Cancellation Policy
Craft Coffee requires you to cancel before your next order is "processed." This is the tricky part. Processing usually happens 24 to 48 hours before the shipment date, not necessarily the billing date.
If you miss this window, they will ship the beans and charge you. They generally do not offer refunds on roasted coffee because it is a perishable food item. Pissed Consumer reviews mention frustration with this exact policy, where users cancelled a day late and still got stuck with a bag of beans.
Before You Cancel Craft Coffee: What You Should Know
Will I get a refund?
Likely no. If the order has processed, you own that coffee.
Can I pause instead?
Yes, they push this option hard. You can skip a delivery if you just have too many beans right now.
Will my data be deleted?
Cancelling the subscription stops the billing, but your account remains. You have to request a full data deletion separately if you want to disappear completely.
Having Trouble Cancelling Your Craft Coffee Subscription?
Stuck in a loop? Try these fixes:
- Switch to Desktop: The mobile site often hides the cancel button or makes it hard to click.
- Check Third Parties: Did you sign up through a crate service or a partner bundle? You might need to cancel there instead.
- Clear Cache: Sometimes the "Cancel" button script fails to load on old browsers.
- Email Support: If all else fails, email them and keep the sent receipt as proof you tried to cancel in time.
Subscription Plans and Pricing (2025)
| Plan Type |
Price Per Bag (Approx) |
Frequency |
Details |
| Single Bag |
$11.99 - $16.99 |
Every 1-4 Weeks |
Standard subscription, price varies by roast. |
| Three Bag Bundle |
$29.99 - $35.99 |
Monthly |
Bulk savings, good for heavy drinkers. |
| Annual Gift |
~$200+ |
Prepaid |
Harder to cancel since it is prepaid. |
| Tasting Box |
$24.99 |
One-time/Monthly |
3 different 4oz samplers. |
How Pine AI Can Help You Cancel Your Craft Coffee Subscription